Top job! Head of Services and Operations

  • Full time
  • £41,000
  • On site: Arbroath
  • Closing 28th September 2026


  • Advertised from 7th September 2026
  • 35 Hours per Week

Role

Help shape the future of support for unpaid carers in Angus

Every day, unpaid carers across Angus provide vital care and support to family members, friends and neighbours. Their contribution is invaluable, yet caring can often impact health, wellbeing, employment, finances and opportunities.

At Angus Carers Centre, we work with and for unpaid carers to ensure they are recognised, valued and supported. Through information, advocacy, wellbeing support and opportunities for connection, we help carers navigate challenges, access support and achieve their own aspirations alongside their caring role.

Established in 1996, Angus Carers Centre has grown to support almost 2,000 adult and young carers across Angus each year. Our dedicated team of 25 staff and over 20 volunteers are passionate about improving lives and ensuring carers' voices are heard at both a local and national level.

Our vision is that all unpaid carers in Angus receive the information, support and recognition they need to feel valued, confident and able to fulfil their own potential.

As we enter an exciting new chapter, there has never been a better time to join Angus Carers Centre. We are about to embark on a new strategic planning process that will shape our vision, priorities and direction for the next five years. This role offers a unique opportunity to influence that journey and help shape the future of support for unpaid carers across Angus.

The Opportunity

This is a pivotal leadership role within Angus Carers Centre.

Reporting directly to the Board of Directors and working closely with the Chief Financial Officer, you will be responsible for translating strategic ambition into operational delivery while ensuring unpaid carers remain at the heart of everything we do.

You will lead and develop our services, support and inspire our people, strengthen partnerships across Angus and beyond, and ensure our organisation is well-positioned to respond to the opportunities and challenges facing carers and the wider third sector.

We are looking for a confident, collaborative and values-led leader with a strong understanding of Scotland's third sector and health and social care landscape.

You will be equally comfortable contributing to strategic discussions, leading and developing teams, influencing partners and stakeholders, and ensuring the delivery of high-quality services that improve outcomes for unpaid carers.

Who We're Looking For

We are seeking someone who understands that the best outcomes for unpaid carers are achieved when organisations work together.

You will have experience developing partnerships across the third sector, health and social care and public sector organisations, with the ability to build trusted relationships that create positive change.

You may already be leading services within a charity, health and social care organisation or community-based service. Equally, you may bring transferable leadership experience combined with a strong understanding of partnership working and the challenges facing carers and communities.

Knowledge of Angus and its key stakeholder networks would be advantageous, but most importantly, you will have the skills, experience and commitment to build meaningful relationships that strengthen support for unpaid carers.

About the Role

As Head of Services and Operations, you will provide leadership across all aspects of service delivery and operational performance.

You will ensure our services are safe, effective, person-centred and responsive to carers' changing needs. You will support and develop staff and volunteers, strengthen organisational performance and sustainability, and work collaboratively with partners to influence positive outcomes for carers.

The role requires a balance of strategic thinking and practical leadership, ensuring the organisation remains focused on both long-term ambitions and day-to-day excellence.

Application notes

To apply, please provide the following:

  1. A covering letter explaining why you are interested in this position, highlighting your relevant experience, and explaining how you meet the ‘Person Specification’ . The letter should be between 800 and 1000 words.
  2. A CV, limited to two pages.
  3. Contract details for two work or education related references. (Please state clearly if you do not want us to contact references prior to interview.)

Completed applications should be sent to heather.edmond@anguscarers.org.uk


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