Make a lasting difference for families across Ayrshire

CEIS Ayrshire is seeking an experienced and values-driven Programme Manager to lead the delivery of Family Forward Ayrshire, an ambitious whole-family support programme funded through the Scottish Government's Whole Family Support Third Sector Delivery Fund.

Working with a partnership of five organisations, Family Forward Ayrshire will support over 430 families across North, East and South Ayrshire, helping families increase income, improve wellbeing, overcome barriers and progress towards employment and learning opportunities.

This is a unique opportunity to lead a large-scale collaborative programme that places families at the centre of service design and delivery.

About the role

As Programme Manager, you will provide strategic and operational leadership for the programme, ensuring delivery against targets, managing partnerships, maintaining funder relationships and creating an environment where innovative, trauma-informed and family-led practice can flourish.

You will oversee programme performance, contractual compliance, budget management, evaluation activity and the development of long-term sustainability plans. Working closely with partner organisations, local authorities, the Scottish Government and other stakeholders, you will play a key role in shaping the future of whole-family support across Ayrshire.

We are looking for someone who has:

• Significant experience managing complex multi-agency or partnership programmes
• A successful track record of delivering funded projects and achieving contracted outcomes
• Strong people leadership and staff management skills
• Experience managing substantial budgets and reporting to funders
• Excellent partnership-building and stakeholder management abilities
• Understanding of child poverty, family support and employability services
• Commitment to trauma-informed, person-centred and strengths-based approaches

Why join us?

You will have the opportunity to:

• Lead an innovative and high-profile programme
• Influence policy and practice across Ayrshire
• Work alongside passionate and experienced partners
• Help tackle poverty and inequality through whole-family support
• Be part of an organisation committed to social impact and community regeneration
• Company Pension scheme through Scottish Widows 6% staff contribution, 10% company
• 37 days annual leave per annum, including public holidays
• Flexible and supportive working arrangements

Equality and Inclusion

We are committed to building a diverse workforce and welcome applications from all sections of the community. Applications from people with lived experience of poverty, caring responsibilities or barriers to employment are encouraged.

CEIS Ayrshire are a Living Wage and Living Hours employer.

CEIS Ayrshire and TACT are recruiting jointly as part of this programme, view the TACT posts here.

TACT is looking for one exceptional and experienced individual to become a member of the new Family Forward Ayrshire team.

The Role:

The Practice and Supervision Programme Lead will provide professional leadership, operational oversight and reflective supervision across the TACT service, ensuring children, young people and families receive high-quality, strengths-based, trauma-informed and relationship-centred support.

The postholder will oversee the delivery of integrated whole-family support across Ayrshire, supporting a team of Navigators and specialist workers to coordinate services, remove barriers, improve family wellbeing and strengthen pathways into education, training and employment.

The role will be responsible for embedding consistent practice standards, quality assurance processes and continuous improvement across the programme whilst fostering effective multi-agency partnerships and ensuring the voices of families inform service delivery and development.

Equality and Inclusion

We are committed to building a diverse workforce and welcome applications from all sections of the community. Applications from people with lived experience of poverty, caring responsibilities or barriers to employment are encouraged.

About TACT:

The Ayrshire Community Trust (TACT) is a charity based in North Ayrshire that provides programmes and projects that make a difference to people’s lives by encouraging, supporting and promoting community action.

TACT are a Living Wage and Living Hours employer.

TACT and CEIS Ayrshireare recruiting jointly as part of this programme, view the CEIS posts here.

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen –not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

Working as a Service Coordinator within Simon Community Scotland’s Milestone service is a unique opportunity. You are operating at the intersection of acute clinical care, harm reduction, social prescribing and residential support.

Milestone is an intermediate care service designed for people experiencing homelessness who have complex health needs. To succeed here, your role must bridge the gap between the Safer Services (risk management and trauma-informed care) and the complex health issues (physical and psychosocial recovery). This is a great opportunity for the right person.

Service Delivery

This role will support the Service Lead at Milestone with the day-to-day delivery of the service and the development of our Safer Services Model at Milestone.

The Safer Services framework is about more than just physical safety. It focuses on psychological safety and reducing harm in a way that keeps the person at the centre.

Trauma-Informed Triage

Work with the Service Lead to ensure that Milestone operates within the Safer Services model, informing MDT decisions, creating holistic safety and wellbeing plans based on each person’s unique needs, and leading on activity coordination.

Harm Reduction Coordination

Lead on Naloxone training, overdose prevention education, and providing safety plans for people when they move on from Milestone. This includes social prescribing and community mapping.

Safe Transitions

Help remove the “cliff edge” of discharge by coordinating warm handovers between Milestone and community GP or harm reduction services, healthcare providers, and community-based services.

Coordinate SCS Pathways

Ensure the service is connected with all relevant Simon Community Scotland services, including Street Services, Housing First, VHS and Safer Communities, We See You, and StreetReads.

Job Summary

Community Mapping: “The Strengths-Based Approach”

In this role, community mapping isn’t just about making a list of nearby GPs. It’s about identifying the person’s strengths and community and healthcare options and people that offer connection without judgement.

• Community Mapping: You will support the team to sit with a person to create a literal or digital map of their “safe zones”. This includes identifying recovery cafes or services, libraries with digital hubs (like SCS’s Get Connected, Gambling Harms or Streetreads), or green spaces that support mental wellbeing.
• Service Landscapes: You will map the “warmest” routes to secondary care. For example, which pharmacies in Edinburgh are most supportive of those on Opioid Substitution Treatment (OST)?
• Which dental practices specialise in working with people with anxiety? Ensure the people we support are fully included in We See You and our Edinburgh Support Hub and Edinburgh Pathways Services.
• Safety Mapping: Under the “Safer Services” model, you will identify high-risk areas to avoid, helping the people we support plan transit routes that don’t pass through areas associated with previous trauma.
• Suitable Accommodation: Ensuring the person moves on to a suitable safe space, whatever that means to them.
• Expanding the Service Coordinator role to include community mapping, reintegration, and psychosocial activities turns the position from a clinical facilitator into a community connector for the guests at Milestone.
• In the Simon Community Scotland context, this means moving beyond just “getting healthy” to “staying healthy by belonging”.

Reintegration: The Warm Handover

Milestone is a temporary stay. Reintegration is the most important phase of the journey.

• The Transition Bridge: You will coordinate with partners like Cyrenians or The Access Place to ensure that when a person leaves, their health momentum doesn’t stop.
• Social Prescribing: Instead of just a medical prescription, you might “prescribe” a peer-support group or a volunteering opportunity. You will physically accompany a guest to their first session to lower the “barrier of the unknown”.
• Digital Inclusion: Utilising SCS’s Get Digital model, you’d ensure that people have the hardware and the data to manage their own health appointments and stay connected to their new community assets post-discharge.

Psychosocial Activities: Building Social Capital

Psychosocial support at Milestone focuses on the idea that recovery is easier when life is full of meaningful

alternatives to harmful activities.

• Therapeutic Connection to Nature & Arts: You might lead or coordinate sessions that allow for non-verbal expression of trauma, such as gardening or outdoor activities.
• Community and Support Groups: Facilitating groups that focus on the MAT Standards (Medication Assisted Treatment), helping people understand their rights and empowering them to take an active role in their clinical decisions.
• Life Skills for Independence: Practical psychosocial work like “Cooking for Health” on a budget or “Sleep Hygiene” workshops. These activities reduce the anxiety of returning to independent living. These will be co-designed and co-created in partnership with the people we support.

Admission

Health Outcome Focus: Acute medical stabilisation; BBV screening, attending appointments, transport and advocacy, holistic healthcare planning and safety plans.

Psychosocial/Mapping Focus:Creating a “Safety Map” & building trust.

Mid-Stay

Health Outcome Focus: Medication adherence; chronic condition management.

Psychosocial/Mapping Focus: Engaging in group activities; identifying community assets.

Discharge

Health Outcome Focus: GP registration; “Warm” clinical handover. Warm handovers for health and housing services.

Psychosocial/Mapping Focus: First visit to a community hub; digital health setup.

Post-Stay

Health Outcome Focus: Reduced A&E presentations.

Psychosocial/Mapping Focus: Enhanced community networks and engagement. Sustained social connection; peer support engagement.

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medical profession. It provides some 1 million consultations for patients in the UK every working day and deals with 86% of the health problems experienced by the UK population.

We are seeking a Projects & Initiatives Team Manager (job share) to lead a diverse portfolio of externally funded programmes. This is a strategic and hands-on role, responsible for designing, delivering and evaluating initiatives that support GPs at all stages of their careers.

You will manage projects from development through to completion, ensuring strong governance, robust financial management, and clear evidence of impact. The role also involves securing new funding opportunities and building partnerships that align with our charitable aims.

Key responsibilities

• Lead and support a small team, fostering a collaborative and inclusive culture
• Oversee delivery of multiple projects, ensuring they are on time, within budget, and effectively evaluated
• Manage project budgets (total circa £620k) and reporting requirements
• Develop high-quality funding bids and proposals
• Build relationships with stakeholders including NHS bodies, Scottish Government and partners
• Promote and communicate project impact to maximise engagement

About you

You will be a strategic, organised and values-driven professional with experience in delivering projects and working collaboratively across sectors.

You will bring:

• Proven project or programme management experience
• Experience of team leadership or line management
• Strong financial management and reporting skills
• Excellent communication and stakeholder engagement skills
• Ability to manage competing priorities and deliver to deadlines

Desirable:

• Knowledge of primary care, NHS or health policy
• Experience in the charity or membership sector
• Project management qualification

This is an opportunity to lead impactful work that directly supports primary care in Scotland.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.

Please download the Candidate Pack to view the full job description.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.