Family Hub Co-ordinator

  • Full time or Part time
  • £25,000
  • On site: Kilmarnock, with regular outreach across Ayrshire
  • Closing 22nd September 2026


  • Advertised from 1st September 2026
  • 35 p/w (if a reduced or flexible pattern would make this role possible for you, say so in your application). Fixed for 12 months from appointment. (Post is funded through Whole Family Support funding from the Scottish Government.

Role

The Killie Community is an independent Scottish charity (SC045968) based at the Rugby Park Community Campus in Kilmarnock, working in partnership with Kilmarnock Football Club. We use the power of football as a force for good, engaging people that services often struggle to reach, staying alongside them.

Every year we support around 10,000 people across Ayrshire through programmes spanning health and wellbeing, youth diversion, employability, education, dementia support, anti-poverty work and community connection. In 2025, we were named Ayrshire's Charity of the Year, and in February 2026 we launched a five-year strategy that puts whole-family support at the centre of what we do next.

Key Responsibilities: Family Hub Co-ordinator

Outreach

  • Be a consistent, approachable presence across the communities we serve.
  • Reach families who are not currently connected to support, including those who have disengaged from other services.
  • Build and maintain working relationships with third sector organisations, statutory partners and community groups across Ayrshire.
  • Represent The Killie Community at meetings, community events and local networks.

Whole-family support

  • Work alongside families to understand what they need, and agree what support looks like with them rather than for them.
  • Co-ordinate clear pathways into programmes, both our own and in the community, into partner services, following up so that individuals or families do not fall between organisations.
  • Recognise when a situation needs specialist input and act promptly in line with safeguarding policy and procedures.

Reporting

  • Lead the collection, recording and evaluation of data for the programme, in line with our funding agreement and GDPR.
  • Gather feedback and track outcomes from families in ways that are practical and respectful.
  • Produce reports for charity leadership, our board and our funders, and use what they show to improve delivery.

Team player

  • Work flexibly across all of our programmes, supporting delivery at busy periods.
  • Support sessional staff and volunteers, contributing to the growth of The Killie Community.
  • Take reasonable care for the health, safety and wellbeing of yourself, colleagues, participants and volunteers.
  • Uphold the reputation, values and ethos of The Killie Community and Kilmarnock

Application notes

Please send your CV and a supporting statement, telling us how you meet the person specification, to Michelle Mallon, Finance & Admin Manager at michelle@killiecommunity.co.uk, by midnight on Tuesday 22 September 2026.

Your supporting statement matters more to us than your CV. Take the person specification as your structure and give us examples, from paid work, volunteering, community activity or your own life.

If you would like an informal chat about the role before you apply, get in touch at the same address and we will arrange a call. Asking questions will never count against you.

We run a fair process for everyone. If you need this document in another format, or an adjustment at any stage of recruitment, extra time, questions in advance, an interview by video, a different room, a supporter with you - tell us what would help and we will do it. You do not need to explain why.

If you meet most but not all of the essential criteria and you think you could do this job, we would still like to hear from you. We particularly welcome applications from people whose own experience reflects that of the families we support.


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