Food Bank Helpline Assistant

  • Part time
  • £26,277 pro-rata
  • Hybrid: New Lairdship Yards, Broomhouse Road, Edinburgh, EH11 3UY
  • Closing 13th September 2026


  • Advertised from 25th August 2026
  • £13.45 per hour 20 hours per week | Monday to Friday, 10am to 2pm Permanent

Role

Looking for a role that makes a real difference while fitting around your life?

At Edinburgh Food Project, every phone call matters. As a Food Bank Helpline Assistant, you'll be the reassuring first point of contact for people facing difficult circumstances, helping them access emergency food support and connecting them with services that can make a lasting difference. It's meaningful work where empathy, kindness, and good communication are valued every day.

With a consistent 10am to 2pm working pattern, hybrid working options, and a supportive team culture, this role could be ideal for someone looking for a position that offers both purpose and flexibility. Whether you're returning to work, seeking a better work-life balance, or looking for a part-time role with genuine impact, we'd love to hear from you.

Join a charity with a vision of an Edinburgh without poverty, where you'll be supported to develop your skills while helping people access the practical support they need when they need it most.

Help us provide dignity, support and relief to people across Edinburgh.

Application notes

A Recruitment Pack is available for download below.

Application deadline: Sunday 13 September 2026

Applications will be reviewed on a rolling basis. Interviews may take place before the closing date therefore early applications are encouraged.

Interview Date: Friday 18 September 2026


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