It does not matter whether your route into support work has been through housing, social care, homelessness, youth
work, community services or lived experience-informed practice. If you care about young people having a safe,
supportive place to call home, and you know how to lead with compassion, clarity and respect, this could be the
next move for you.
Supported Accommodation South Ayrshire helps reduce repeat homelessness by providing high-quality housing support in
Ayr for young people aged 16 to 25. As Senior Support Worker, you will support the Service Manager with the
day-to-day leadership of the programme and help make sure young people receive safe, person-centred and
strengths-based support.
Right There has spent 200 years standing alongside people in Scotland. Last year, we supported almost 4,000 people to
stay in their homes and stay connected to the people they love. We provide tailored support for people living
with the effects of homelessness, poverty, addiction or family breakdown, meeting people where they are with no
judgement and walking alongside them at the right time.
What you’ll do
- Lead and support a team. You will build positive relationships with Support Workers, provide regular supervision
and appraisals, support rota planning and help create a team culture where colleagues feel supported to do their
best work.
- Keep young people at the centre. You will make sure support plans, risk assessments, reviews
and Keeping You Safe Plans are meaningful, up to date and focused on each person’s strengths, safety and
aspirations.
- Support a safe, high-quality service. You will help maintain a safe environment, support
high standards of accommodation, audit files, follow incident processes and report required Care Inspectorate
notifications.
- Work in a trauma-informed way. You will promote person-centred planning, unconditional
positive regard, psychologically informed practice and harm reduction approaches.
- Build strong
relationships locally. You will represent Right There with local authority colleagues, social work, housing
services and community partners, supporting links that help young people move forward.
- Support
improvement and participation. You will contribute to team meetings, reflective practice, service development,
complaints resolution and opportunities for the people we support to shape the service.
What you’ll bring
You may already be supervising or leading a team in housing, social care or support services, or you may be ready to
take the next step into a broader leadership role. We are interested in the experience you bring, the way you
work with people and your commitment to learning.
- You hold SVQ Level 3 in Social Services and Health Care, or an equivalent SCQF qualification, or are willing to
work towards this.
- You hold, or are willing to undertake, a relevant management or supervision
qualification, such as PDA Health and Social Care Supervision.
- You have experience of supervising,
leading or supporting colleagues, or can show clear leadership skills.
- You have experience of working
with people whose needs are relevant to this service area.
- You understand person-centred support,
professional boundaries, safeguarding, confidentiality and the importance of respectful
relationships.
- You can organise your time, prioritise well, meet deadlines and support staff resources
around people’s needs.
- You can communicate clearly and respectfully, including through written records,
reports and day-to-day conversations.
- You are confident using Microsoft Office and can work with
information to support service quality and improvement.
You do not need to have followed one fixed route into this role. Experience in third sector services, housing, social
care, youth work, community support, crisis work, partnership working or team coordination could all be
relevant. If this role excites you but you do not meet every point, we still encourage you to apply.
Our offer
- Full-time, permanent
- Salary up to £36,002 per annum
- Core place of work: 42 Chalmers Road, Ayr,
KA7 2JQ.
- Working hours are Monday to Friday between 9.00am and 10.00pm in shifts defined by your line
manager, depending on service needs. Flexibility is required to work evenings and weekends when
needed.
- Annual leave of 234 hours, equivalent to 6 weeks, pro rata in the first year, rising to 312
hours, equivalent to 8 weeks, pro rata in the second year. This includes public holidays.
- People’s
Pension, subject to eligibility.
- Access to flexible working around programme needs, wellbeing support,
learning and development, funded qualifications where appropriate, Health Shield, Cycle to Work, Blue Light Card
and other employee benefits.
About Us
We are a charity that recently celebrated 200 years of standing alongside people in Scotland. Last year we supported
almost 4,000 people to stay in their homes and stay connected to the people they love.