Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity that provides free, impartial, and confidential information and advice services in the north west of Glasgow. We offer support on issues ranging from debt, benefits, and welfare rights to consumer rights, finances, and budgeting support.

Our services are available to everyone in our local communities. We aim to make them as accessible as possible by promoting equality and diversity and by challenging discrimination.

Who are we looking for?

We currently have a small but strong Board of Directors with diverse professional expertise. We are seeking new Chairperson who can lead the Bureau through a period of premises change and support and develop our strategic plans for the future, ensuring we provide the most relevant and accessible advice services possible.

The role offers the opportunity to a make a central and strategic contribution to supporting the people of north west Glasgow with a range of pressing advice issues. Our work at GNWCAB also makes a fundamental contribution to the campaigns and advocacy work of Citizens Advice Scotland on behalf of the full network of CABs.

To support these outcomes, we plan for a minimum 6-month induction period during which the successful candidate will shadow the current Chair and get to know our organisation in detail as a Director. Once fully in post as Chair, you will be further supported by our experienced Vice-Chair and Finance, Risk, and Audit (FRAC) Committee Chair.

We welcome applications from candidates with experience of organisational leadership who feel passionate about our work, regardless of professional background. We are looking for candidates with a sound understanding of (third sector) governance, financial acumen, and experience contributing to or leading boards.

We want our Board to be representative of our local community and so would welcome approaches from people who live locally or have lived experience of issues facing our clients. We encourage applications from groups that are underrepresented on charity boards, particularly people from Black, Asian, or other minority ethnic communities, as well as young and Disabled people.

Other key aspects of the role include:

• Setting strategic direction
• Overseeing governance and regulatory compliance
• Appointment and management of the Chief Executive
• Collaboration with colleagues in local bureaux and Citizens Advice Scotland
• (CAS)
• Risk management
• Board engagement, development and support

Time commitment

The expected commitment for the Chair is approximately 30 hours per quarter, incorporating flexibility to work around a full-time working schedule. Board and Finance, Risk and Audit Committee (FRAC) meetings are each held 5 times a year, two weeks apart. Board meetings are held at GNWCAB in Maryhill, Glasgow on Tuesdays 5:30-7:30pm. FRAC meetings are held online Tuesdays 5:00-6:30pm.

Today, 12 children and young people in the UK hear the shocking news they have cancer. Young Lives vs Cancer is the UK’s leading cancer charity for children and young people. Young Lives vs Cancer fights tirelessly to stop cancer from destroying young lives. We provide social care, grants and free accommodation close to hospitals to help with spiralling costs.

About the role

We provide practical and emotional support to mitigate the impact of a cancer diagnosis and support during their cancer journey via expert needs led interventions. Our Accommodation Service is a key member of the Services and Impact Directorate, you will play a crucial role in providing a high quality and efficient service to children, young people and families diagnosed with cancer.

Our organisation is committed to the safeguarding of children and vulnerable adults. This role is subject to an Enhanced criminal record check. If successful in application, this role requires an enhanced criminal record check to be completed ahead of starting in the role, together with comprehensive reference checks. A person cannot commence in post without these safeguards. Applicants should be aware these may take time that is out of our organisation’s control, which forms part of our rigorous commitment to the protection of children and vulnerable adults.

What will I be doing?

We are recruiting a Housekeeper for our Accommodation Service based in Glasgow. As a key member of the Accommodation Services Team, Housekeepers play a crucial role in helping to ensure the Accommodation site/s is/are clean, safe and a welcoming hub for children and young people with cancer and their families. We would love to hear from you if you have: -

• Previous experience of domestic or commercial cleaning and hygiene requirements;
• Knowledge of Health & Safety requirements in relation to the use and storage of cleaning materials and reporting faults and damages
• Experienced in knowing when to communicate with your line manager, i.e. when something does not feel right or if something doesn’t go to plan.

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

• A firm grasp of general and enhanced cleaning methods and techniques;
• Proficient use of different types of cleaning equipment;
• Willingness to maintain confidentiality;
• Highly organised with attention to detail; Ability to deal promptly and courteously with colleagues and service users;
• Good interpersonal skills, including customer care;
• Sensitive to the needs of service users including when families do not wish to interact;
• Be able to work on your own initiative and as part of a team;
• Capable of meeting the physical demands of the job;
• Positive and professional attitude;
• Willing to be flexible with work duties, arrangements and hours;
• Occasionally working unsociable and additional hours as necessary;

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website: younglivesvscancer.org.uk/careers/our-benefits

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

Families who have been supported by our Homes describe them as a lifeline. “Being so close to the hospital feeling so welcome and comfortable. A place of peace and rest during very difficult times”.

If you join us, you will be part of a community that is committed to making a difference to the lives of children and young people with cancer.’

To arrange an informal chat, please contact Anne Morison, Accommodation Manager on 07787 515283 or email anne.morison@younglivesvscancer.org.uk

About Revive MS Support

Revive MS Support is the only charity in the West of Scotland providing nationwide support for people who are affected by Multiple Sclerosis. The charity was set up in 1984 by people living with MS and their families, and helps people manage the physical, emotional, financial, and social impacts that come with a diagnosis of MS. Anyone affected by MS can use Revive’s services, and they are free to access.

Job Purpose

As Social Media Officer, you will take the lead in managing and growing our social media presence across multiple platforms. You will be responsible for developing and delivering engaging content that raises awareness of our services, strengthens our online community, and supports our fundraising efforts. Working closely with the Marketing and Communications Manager, you will ensure our messaging aligns with Revive MS Support’s mission, values, and goals, while driving engagement and increasing our reach. This role is ideal for a proactive, creative and strategic thinker who has a passion for making a difference through digital storytelling.

A key focus of this role is expanding our video content, including launching a TikTok channel and producing storytelling content from our service users whose lives have been positively impacted by Revive MS Support.

This role requires a naturally proactive and confident communicator who can engage with our service users, making them feel comfortable sharing their stories. You should

be passionate about digital content, knowledgeable about the latest social media trends, and skilled in using these to benefit the charity sector.

Every childhood is worth fighting for - This belief drives everything we do. Our Direct Services team in Scotland go above and beyond to transform the lives of babies, children, and families.

We're excited to announce a new opportunity within Scotland's National Hub. We're looking for a qualified Social Worker who is passionate about preventing abuse and neglect and who wants to use their skills to influence and empower those whom we work alongside. You'll find opportunities to grow, challenges to rise to, and a shared purpose that brings out your best. Most importantly, you'll find your own way to make a difference.

Our focus is on early childhood development and supporting children growing up in families facing adversity. Working in partnership with local people, groups, and agencies, we aim to co-create and test new approaches which are rooted in relationships with babies, children and families. Our work is grounded in inclusivity, accessibility, and a commitment to sustainable change through local ownership and capacity building.

What are our Four Guiding Principles in Scotland?

• Harness local insight to drive innovation and create solutions which reflect real needs and deliver long-lasting impact.
• Collaborative partnerships
• Sustainability and innovation
• Continuous learning and evidence-based practice

Are you someone who?

• Brings creativity and innovation to your practice
• Has a strong understanding of early childhood development and adversity and keeps up to date with legislation, research, and best practice
• Can plan and deliver support with and alongside individuals, families, and groups whilst being confident in identifying risk and responding appropriately
• Has experience supporting babies, children, and families during challenging times
• Evaluates the impact of your work and adapts accordingly
• Embodies the values and behaviours of the NSPCC

What will you be doing?

• Plan, deliver and evaluate direct services (on an individual or group work basis) for babies, children, their families, carers and adults maintaining professional practice standards as outlined in legislation, guidance, equal opportunity practices and consistent with NSPCC standards and procedures.
• Work with community groups in consultation, co-production to develop resources and assets that meet the needs of their local communities and maximise the quality and effectiveness of the NSPCC National Scotland Hub.
• Hold case accountability for a number of cases some of which may be complex, ensuring all safeguarding practice and case recording conforms to NSPCC practice standards and guidance. Provide professional advice to internal and external enquiries.
• Liaise and work positively with key stakeholders to maintain excellent working relationships, deliver effective services and attend a range of internal and external meetings. It is important to also be able to respectfully challenge where necessary to promote the best interest of children.
• Promote the participation of babies, children, young people and their families in the planning, decision making and evaluation of the NSPCC National Scotland Hub work.
• Actively prepare for and participate in supervision, team meetings, briefings and training events and contribute to the development of learning materials or other resources.
• Take responsibility for developing and improving your own professional knowledge and skills.
• Work with fundraising staff to promote the work of the team and the organisation to various audiences including supporters, fundraisers and volunteers.

Why join the NSPCC?

Join us and become part of a team that cares deeply about the work we do and the people we support. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits.

• Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
• Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
• The Employee Assistance Programme (EAP) - an independent, free, personal support service providing support and advice to support your health and wellbeing.
• Pension & Life Insurance Scheme

Still have questions about the role? For an informal chat about the role, please contact Jennifer Dixon (Team Manager) at Jennifer.Dixon@nspcc.org.uk

If you are interested in applying for this role, we encourage you to apply early. To help us manage the process we may close the vacancy before the advertised closing date should we receive a strong response to the role.