Where the role fits in our organisation

This role will develop volunteering and employability as part of our Community Transport programme. As such the role requires work across many of TSDG’s thematic areas including; Communities and Sector Support, Employability, Skills and Learning and Communications and Impact.

What You'll Do

We are looking for a colleague who is passionate about supporting third sector organisations meet the needs of their communities. Community transport is more than just moving people from A to B. It can be a mechanism for social inclusion, poverty reduction and improved wellbeing. You do not need to have knowledge of the region’s community transport sector, but you will need to be someone who thrives on; building relationships, supporting collaboration, and helping organisations grow their capacity to make a real difference in people’s lives. You will support and connect organisations working across all sectors, not just transport, including in health and wellbeing, children and families, local economies and employability.

What You’ll Do

• Build strong, positive relationships with third sector organisations and partners across Dumfries and Galloway to support improved connectivity and community-led opportunities.
• Work with partners to develop community volunteering and employability opportunities alongside our community transport sector and Strategic Development Group.
• Coordinate, facilitate, and develop collaboration between the third sector, statutory, and community voices to share learning and influence planning.
• Capture and share insights, case studies, and good practice to inform local priorities and improve access to support, including funding.
• Demonstrate and communicate the impact of community transport to a range of audiences, including raising public awareness.
• Represent TSDG and the third sector at relevant partnership and community meetings.

More about you

• You have strong relationship-building skills and experience of working collaboratively with partners from different sectors and/or directly with communities.
• You will be confident to capture ideas and input from communities and partners, and working with colleagues across portfolios to develop proposals to work in a better way for people and communities
• You are able to analyse information, capture learning, and communicate it clearly through reports, presentations, or other formats.
• You are able to facilitate group discussions, workshops, or events that bring together different perspectives.
• You are skilled at organising, planning, and problem solving, and you can adapt to varied and changing priorities.
• You are self-motivated, a team player, and committed to continuous improvement.

About you

We’re looking for someone to join our team with a strong belief in equality, human rights and social justice. You will have an understanding of the experiences, strengths and challenges faced by refugees, people seeking asylum, and other New Scots communities, and the motivation to support the development of the New Scots Edinburgh Refugee Integration Strategy, working closely with key stakeholders and statutory partners.

You will also work with colleagues to produce responses to public consultations and policy proposals from statutory partners in partnership with key third sector stakeholders.

About us

EVOC (Edinburgh Voluntary Organisations’ Council) is a charity that was established in 1868. In July 2025, we published a new strategic plan to guide our work for the next five years.

Our purpose is to serve the needs of people and communities across Edinburgh by supporting our members and third sector organisations to be effective and drive the change they need.

We work in three areas - advocacy, capacity building and collaboration - underpinned by research and analysis to inform our work to support third sector organisations and the communities they serve.

EVOC is a living wage employer. We are committed to equality of opportunity, inclusion and diversity and welcome applications from members of all communities.

Benefits:

• 26 days of annual leave per year
• 10 public holidays (6 fixed and 4 floating) per year
• Pension (6% company contribution)
• 3 additional days leave between Christmas and New Year when the EVOC office closes
• A hybrid working approach
• All the equipment you need to work remotely

Purpose of the Role:

The Volunteer Support Coordinator will develop and enhance Sunny Govan Community Radio’s volunteer programme, providing structured support, training, and development opportunities. The role is critical for creating a high-quality volunteer experience, ensuring volunteers are empowered, valued, and able to contribute meaningfully to the organisation.

The Coordinator will document processes and systems to help the organisation move towards the ‘Investing in Volunteers’ (IiV) standard, the UK quality standard for good practice in volunteer management. Working towards IiV demonstrates our commitment to providing an outstanding volunteer experience, shows volunteers and potential volunteers how much they are valued, and provides confidence in Sunny Govan Community Radio’s ability to deliver effective volunteer support.

The role will also provide targeted support for volunteers facing barriers, including those in recovery, with mental health challenges, disabilities, or learning difficulties. It will support volunteers in achieving recognised awards, such as the Saltire Award or the King’s Award for Volunteering.

Key Responsibilities

Volunteer Recruitment & Induction

• Recruit 21 new volunteers from across Govan and the surrounding areas, ensuring diversity and inclusion, with priority for those experiencing disadvantage and barriers to volunteering. Priority groups include people in recovery, asylum seekers and refugees and women and girls.
• Deliver inductions, including safeguarding, health & safety, and office and broadcasting procedures.
• Ensure volunteers understand their roles, responsibilities, and organisational expectations.

Volunteer Support & Development

• Provide one-to-one or small group support and supervision for new volunteers and 100 existing volunteers, including regular well-being check-ins.
• Develop Personal Development Plans where appropriate — prioritising new volunteers seeking structured development, awards, or facing barriers.
• Support volunteers to access accredited volunteering awards (Saltire / King’s Award).
• Monitor and review volunteer progress, providing constructive feedback.
• Develop new volunteering opportunities aligned to volunteer interests, abilities, and organisational needs.
• Implement structured support and training programmes to enhance volunteer skills and engagement.
• Introduce procedures and systems to align with IiV standards, supporting continuous improvement in volunteer management practices.

Teamwork & Organisational Contribution

• Work proactively as part of a small team, supporting colleagues across programming, events, and operations.
• Assist during busy periods and organisational ‘pinch points’ — such as festivals, major broadcasts, and community events — ensuring volunteer support remains strong during key delivery times.

Community & Partnership Engagement

• Build and maintain relationships with local organisations, schools, and community groups to expand volunteering pathways.
• Support outreach to adults and young people in recovery, those with complex needs, and other marginalised groups.
• Promote Sunny Govan Community Radio volunteering opportunities to the wider community.

Compliance & Quality Standards

• Lead initiatives to work towards Investing in Volunteers (IiV) accreditation.
• Maintain accurate volunteer records and ensure compliance with safeguarding, health & safety, and data protection requirements.
• Assist in reporting, monitoring, and evaluation for funders and partners.

Strategic Contribution

• Advise the Development Manager on volunteer engagement strategies and development opportunities.
• Contribute to organisational planning, ensuring volunteer programmes align with strategic goals.
• Begin using IiV indicators to benchmark practice, identify areas for improvement, and promote a ‘best in class’ volunteer experience.

Person Specification Essential Skills & Experience

• Experience coordinating, supporting, or managing volunteers.
• Knowledge of safeguarding, health & safety, and wellbeing in a community or voluntary sector context.
• Excellent communication, interpersonal, and organisational skills.
• Ability to motivate, support, and develop individuals from diverse backgrounds.
• Experience supporting volunteers with barriers, including recovery, mental health, disabilities, or learning difficulties.

Personal Attributes

• Strong team player, willing to contribute beyond core responsibilities when required.
• Enthusiastic about Sunny Govan Community Radio’s mission
• Ability to inspire and motivate volunteers
• Flexible and adaptable to changing needs and priorities
• Good problem-solving skills and the ability to handle challenging situations with tact

Working arrangements

• Flexible hours
• Some evening and weekend work will be required

Desirable Skills & Experience

• Experience in community media, radio, or creative arts.
• Knowledge of the Govan/Glasgow communities and local social challenges.
• Experience in designing volunteer training programmes and Personal Development Plans.
• Familiarity with volunteer awards such as the Saltire Award or King’s Award for Volunteering.
• Knowledge of Investing in Volunteers (IiV) standards and accreditation process.

Key Outcomes

• A structured, supported, and inclusive volunteer programme across Sunny Govan Community Radio.
• Volunteers achieving accredited awards (Saltire / King’s Award) and personal development milestones.
• Increased volunteer satisfaction, retention, and skill development.
• Enhanced support for volunteers in recovery, with mental health challenges, or facing other barriers.
• Demonstrable compliance with best practice standards in volunteer management, including IiV accreditation.
• Improved organisational capacity and community impact through volunteer contributions.