Due to growth within the programme, we are recruiting for a Senior Family Support Worker to join our Young People and Family Support Service.

Our team provides flexible intensive family support across Glasgow that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths.

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

The senior Family Support Worker will lead and coach a team of Family Support Workers, whilst also working in partnership with the Health & Social Care Partnership and other family support providers to share resources, learn and create solutions that will help children, young people and families to thrive.

Main duties will include:

Team Management

• Provide line management and supervision to a team of Family Support Workers, ensuring clarity of role expectations and performance standards
• Offer guidance, support, and regular feedback to staff, promoting professional development through coaching and reflective practice
• Lead regular team meetings, fostering a positive team culture and ensuring open communication and collaborative working
• Manage and support staff wellbeing, ensuring a healthy work environment and promoting a good work-life balance
• Conduct yearly performance appraisals and assist in identifying training needs and development opportunities for team members
• Lead by example, delivering direct family support where necessary and ensuring best practices are maintained across all aspects of service delivery
• Ensure a robust, evidence-based approach to supporting families, regularly evaluating and improving the quality of services offered
• Manage the case load of the team, ensuring that families receive timely and appropriate interventions that meet their needs

Programme Operations

• Provide appropriate levels of high-quality support to families in their homes and in the community
• Adopt a flexible approach allowing families to receive support whenever is best for them including evenings and weekends
• Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future
• Maintain accurate case files for all family members and consistently assess progress across all outcomes for all family members
• Plan, implement and continuously develop packages of tailored interventions for families to meet the needs of the individual child, their parent(s)/carer(s), siblings and wider family network. Including: practical support; parenting education and support; and emotional health and wellbeing as well as other factors that are unique to that family.
• Assist individuals accessing the service to engage and integrate into their local community and become active citizens.
• Undertake whole family assessments that focus on strengths and continuous assessment of progress towards outcomes for all family members

You have the autonomy to manage your own diary to reflect the needs of the families you are supporting, with 6 on-call shifts per month.

The full job & person specification is on our website where you will find the full list of duties, essential and desirable requirements, and our people benefits.

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for you to be able to evidence experience of supervising and leading a staff team as well as as having experience of working with children, young people and families facing challenges and on the edges of care. You will have an understanding of the key issues facing children, young people and families such as the effects of trauma and poverty. We also need you to have an understanding of current relevant legislation and policies relating to children, young people and families including GIRFEC, UNCRC, The Promise.

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Service Manager
• Your normal working hours are 35 per week, worked between the hours of 8am and 10pm, Monday to Sunday, in shifts defined by your line manager on a rolling rota over a 52-week period.
• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. You are also required to work in the local community and you will be paid travel expenses from your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements must be agreed with your line manager based on the needs of the service.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
• Life Insurance from day one
• Cycle to work scheme
• Option to purchase and sell annual leave
• Ongoing learning and development

Due to growth within the programme are recruiting for Family Support Workers to join our Young People and Family Support Service.

Our team provides flexible intensive family support across Glasgow that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths.

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

The Family Support Worker will work in partnership with the Health & Social Care Partnership and other family support providers to share resources, learn and create solutions that will help children, young people and families to thrive.

Main duties will include:

• Develop good communication and working relationships with children and families, colleagues and other professionals
• Work alongside all immediate family members and extended family/support network as required
• Support children and families in the local community
• Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future
• Maintain accurate case files for all family members and consistently assess progress across all outcomes
• Plan, implement and continuously develop packages of tailored interventions for families to meet the needs of the individual child, their parent(s)/carer(s), siblings and wider family network, including practical support, parenting education and support, and emotional health and wellbeing
• Assist individuals accessing the programme to engage and integrate into their local community
• Undertake whole family assessments that focus on strengths and continuous assessment of progress towards outcomes for all family members
• Ensure delivery is aligned with the UN Convention on The Rights of The Child

You have the autonomy to manage your own diary to reflect the needs of the families you are supporting. 1 backshift of 2pm-10pm is required per week with the flexibility to work an additional 11am-7pm if required.

The full job & person specification is on our website where you will find the full list of duties, essential and desirable requirements, and our people benefits.

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for you to have gained experience of working with children, young people and families facing challenges and on the edges of care. We also need you to have an understanding of current relevant legislation and policies relating to children, young people and families including GIRFEC, UNCRC, The Promise

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Senior Family Support Worker
• Your normal working hours are 35 per week, worked between the hours of 8am and 10pm, Monday to Sunday, in shifts defined by your line manager on a rolling rota over a 52-week period.
• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. You are also required to work in the local community and you will be paid travel expenses from your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements must be agreed with your line manager based on the needs of the service.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
• Life Insurance from day one
• Cycle to work scheme
• Option to purchase and sell annual leave
• Ongoing learning and development

We are seeking a dynamic, highly motivated individual who will play a key role in developing and delivering a program of support services and activities for Care Experienced children and young people across West Dunbartonshire. This exciting post offers a unique opportunity to develop, deliver and evaluate services, learning opportunities and mentoring activities, which supports care experienced children & young people to reach their full potential.

The main aim of the role is to ensure Y sort it plays an integral role in supporting Care Experienced children & young people with their school, family and community life. We aim to build on the aspirations care experienced young people via The Promise, along with our local partners within West Dunbartonshire Promise Keepers, an established group of stakeholders. You will be directly managed by Y sort it Head of Services & Development. The postholder will be responsible for the management of the Y sort it Care Experienced Staff & Volunteer Team. Purpose and Objectives The postholder will provide critical support to Y sort it, schools, and communities to drive West Dunbartonshire’s Integrated Children’s Services Plan for care experience children and young people. You will lead and co-ordinate the team and activities required to do so. With support from West Dunbartonshire Education, Promise Scotland / Corra Foundation and Inspiring Scotland / Intandem - West Dunbartonshire is one of eleven local authorities in Scotland to adopt the approach of Intandem Mentoring model About intandem - intandem and a carryout a Test of Change initiative with the aim to develop a Supportive School Structure (Right to Education) for Care Experienced children and young people across West Dunbartonshire. The post holder will have a primary focus on developing & evaluating the impact of learning opportunities, to raise the attainment of care experienced young people and support our established Intandem Volunteer Mentoring program, by focusing on children and young people aged 8 to 14 who are subject to a compulsory supervision order (or at-risk of becoming so), living at home or in kinship arrangements (ages 8-16 years). You will be responsible for leading, supporting and managing a team of staff and volunteers, and must demonstrable recent knowledge and experience of the Promise, GIRFEC (Getting it Right for Every Child), UNCRC (United Nations Convention on the Rights of the Child). Experience of monitoring and evaluation frameworks, writing funding bids, and the ability to work independently as well as part of a Leadership & Management Team. The post holder should be flexible as the actual times of work will involve working, evenings, school holidays and weekends . The post holder should be flexible as the actual times of work may change to respond to the demands of the work.

About the Scottish Child Law Centre

We are a specialist hub protecting children’s rights in Scotland. We provide free legal advice about child law and children’s rights to promote equitable access to justice and specialist training which strengthens advocacy and sustainable support for the rights of the child. We also use evidence from our direct engagement and work with partners to influence long term change for children.

Importantly, we are the only specialist hub for all ages of children and across all areas of child-related Scots’ law. We are here for children, and those who care and support them, and all advice is provided by our qualified solicitors.

Many more children and families are struggling with complex issues in the backdrop of increasing poverty, and demand for our free legal advice has significantly increased. We also know from feedback that our specialist training is deeply valued in the current fast-moving children’s policy environment and as children’s rights are implemented.

The Scottish Child Law Centre’s vision is for ‘All children growing up in Scotland to have their rights respected, protected and fulfilled.’ To support that vision and the growing need, we have recently produced a communications strategy to raise our profile and further extend our reach, particularly targeting communities experiencing multiple breaches of their rights.

The Centre has been through a rapid transformation over the past few years with new, innovative services being set up to ensure that children and young people have knowledge of their rights and how to realise them. We will be opening an in-person free community law clinic in Govanhill in September to allow us to reach those children and families who need us most and provide tailored support to empower families to realise children’s rights. We will also be launching our Access to Justice Programme for secondary school students, which is a course that has been co-produced with the students of Bucksburn Academy. The course aims to coach young people on access to justice and will provide opportunities for young people to influence change in their communities.

About the Role

Are you an experienced communicator and passionate children’s rights advocate? If so, we’d love you to hear from you.

We are looking for a communications officer to drive forward the Scottish Child Law Centre’s communications and to further raise our external profile and demonstrate our impact.

Ideally, you will also have experience of children’s policy and/or have worked with children and young people. Public affairs experience would also be valuable.

We are a supportive, creative and dynamic team and this is a part-time post.

Your responsibilities will include:

• Taking a strategic approach to communications to communicate to a wide variety of audiences the Centre’s purpose and services
• Implementing the communications strategy for the Centre and specific projects such as our community clinic and schools project.
• Co-ordinating our forward communications planner to effectively raise our profile as a specialist hub protecting children’s rights in Scotland, and across a diversity of audiences and channels.
• Drafting content for all of the Centre’s communications to engage and support a wide range of audiences, and in line with our Message House and wider communications strategy. This will include letter/emails, social media messaging, graphics, leaflets, press releases, articles, blogs and newsletters.
• Attending team meetings and working closely with the team to best identify all activities, opportunities and issues to inform our forward communications.
• Regular liaison with the senior solicitor and director to discuss the child policy environment and provide communications campaign support where the Centre can support or influence change for children.
• Supporting the community advice clinics and wider work through inclusive and accessible communication materials. This includes a bank of case stories, educational materials, and in person and creative events to help people understand how the Centre’s services and knowledge of child law and children’s rights can support them.
• Monitoring and regularly refreshing the content of the Centre’s website, ensuring it is inclusive and accessible to a diversity of audiences.
• Drafting funding applications to support diversification of the Centre’s funding
• Leading on the shaping of creative social media campaigns across all channels, including Facebook, Twitter, LinkedIn, Instagram and TikTok.
• Producing a quarterly online and print newsletter to keep our membership, partners and the wider public updated on the Centre’s work and impact.
• Designing online surveys to support the Centre’s evaluation and monitoring work.
• Responsibility for the Community Clinic’s monitoring and evaluation, through liaising with the administrator and solicitor regarding collection of data and using this to develop a narrative and writing funding reports and demonstrate the impact more widely
• Building the Centre’s media presence. This includes establishing a network of supportive print, broadcast and specialist media contacts, generating content for each, preparing quotes and supporting the team with media opportunities.
• Organising promotional events and materials, such as a Scottish Parliament exhibition/event and promotional stalls at related national conferences.
• Regularly reviewing and updating distribution lists for the Centre’s key communications.

Person specification

• Highly developed communication skills, written and oral, and an ability to provide complex legal information in a comprehensible way to children, young people and those for whom English is an additional language.
• Ability to liaise and work effectively in partnership with a wide range of partner organisations and funders.
• Ability to work independently and on own initiative, taking responsibility for delivering and reporting on set targets.
• Excellent IT skills and organisational skills.
• Graphic design skills to draft videos and images in our branding for social media.
• Clear understanding of how to gather evidence, monitoring and evaluation and how to communicate our impact to different audiences.
• Experience of drafting funding applications.
• Knowledge and understanding of how to engage children and young people through digital media.
• Excellent people skills with an ability to build positive and productive working relationships with a wide range of stakeholders.
• Monitoring of the communications budget line and that activities are delivered within budget.
• Monitoring and evaluation of communications activities to ensure a cycle of continuous improvement.