The Conservation Volunteers connects people and green spaces to deliver lasting outcomes for both.

About the role

The John Muir Way is one of Scotland's most iconic long-distance walking routes, spanning 134 miles from Helensburgh on the west coast to Dunbar on the east. The John Muir Way Green Skills program, a three-year initiative funded by the National Lottery Heritage Fund, will focus on improving biodiversity along this route, creating opportunities for trainees to learn new skills, build confidence, and contribute to Scotland's natural and cultural heritage.

We are looking for a passionate People and Admin Support to play a crucial role in supporting the John Muir Way project. In this position, you will work closely with the Operations Leader, Greenskills Officers, and the Central Services People Team to ensure trainees have a positive and enriching experience while contributing to the project's success.

As the People and Admin Support you will work alongside the Greenskills Officers communicating our people-focused initiatives, ensuring that trainees are informed and supported, throughout their journey on the John Muir Way project. Collaboration with colleagues will be key as you coordinate training schedules, collate attendance records, training logs and evidence for funders and partners.

Managing the onboarding process for new trainees will be a critical responsibility, ensuring they transition smoothly into their roles and fully understand TCV's values, policies and procedures. In addition, you will support recruitment by posting job ads, arranging interviews, and conducting reference checks.

Working closely with the People Services Team throughout the employee lifecycle, you will oversee the accurate maintenance of trainee records, feedback, and any arising issues, ensuring alignment with project and organisational policies. You will facilitate regular communication between trainees, Training Officers, and the wider project team to keep everyone informed and aligned.

What We're Looking For

We seek someone passionate about working with people and supporting their development. Strong organisational abilities, excellent communication skills, and a genuine interest in others' well-being are essential. Experience in a people-focused role, such as HR, training, or community engagement, is highly desirable. A passion for Scotland's natural heritage and outdoor environments, especially the John Muir Way, would be a bonus.

Join us on the John Muir Way project and help inspire the next generation of environmental champions!

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Services Team via recruitment@tcv.org.uk or by telephone on 01302 388883. We also offer reasonable adjustments on the job.

If you would like an informal conversation before you apply, please contact Sandra Lyon, Assistant Operations Director via 01302 388878 or s.lyon@tcv.org.uk

Community Renewal Trust is a values-led, dynamic and innovative organisation at the cutting-edge of work towards ending persistent poverty in Scotland. With 45 staff in three neighbourhoods and running two social enterprises there is always lots of impact and interesting learning.

Community Renewal works among deprived communities to develop, deliver and share better approaches to proactively find the right people in the right places where transformative and empowering work can make the most difference. These approaches always place people and communities in the lead: listening to them, identifying their strengths, supporting them on their terms, and building their capacity to flourish.

Community Renewal alleviates poverty by engaging and forming trusting relationships with individuals, whole families and whole communities together then supporting them by combining holistic case management (e.g. around income, work, health, wellness) with community development (e.g. forming new community activities/groups). This work is about testing change which can inform policy, be scaled up or replicated to achieve a much greater impact than our direct delivery alone.

A set of core values guides all the work of Community Renewal:

• TRUSTING – Our impact is built on choosing to place trust in people.

• TRUSTWORTHY – Our trustworthiness is what makes our relationships grow.

• LEARNING – Our charity is about learning so we celebrate success but also appreciate failure

• BUILDING ON STRENGTHS – Our aim is always to build on strengths: we reject paternalism

• ALONGSIDE COMMUNITIES – Our aim is always to stay alongside people for as long as it takes.

• ACHIEVING PREVENTION – Our choice is to be proactive so we can achieve prevention, build resilience and find the right people at the right time.

• INSPIRING TRANSFORMATION – Our focus is always inspiring towards transformation, rather than incremental change.

This role is part of the Community Renewal Lifting Neighbourhoods Together team. This team brings together community workers and transformative caseworkers with specialist knowledge of different ways to support people in deprived neighbourhoods – for example welfare rights, employability, community food and health/mental health.

A five year grant from National Lottery Community Fund is core to enabling this team to operate in a different methodology which is deeply aligned with Community Renewal Trust’s core approach and values as described above.

This role is a fixed term activity to:

- Recruit a cohort of additional volunteers to support activities and services in the community.

- Ensure the best possible support is available to existing volunteers in the area to consider their needs and aspirations.

- Create an effective volunteer recruitment, on-boarding and retention process and increase knowledge in the team of these topics.

- Provide training and support training to volunteers in leading listening conversations and holistic conversations.

- Learn from work in Walker to make good use of volunteers in a Lifting Neighbourhoods Together approach and share this with the team.

Role Summary

To provide professional, friendly, and efficient reception services to Norton Park tenants, their clients, and visitors. This role also includes supporting the management and staff of Norton Park SCIO with administrative tasks and managing conference centre bookings.

Key Responsibilities

Reception Duties

• Answer incoming calls professionally and assist with tenant and external inquiries.
• Greet visitors and follow tenant-specific procedures for visitor management.
• Issue visitor and staff passes; maintain accurate records.
• Update staff records and manage security access systems regularly.
• Serve as an information point for visitors.
• Keep the reception calendar up to date and manage the reception noticeboard weekly.
• Ensure the reception area is presentable at all times.
• Manage the signing-in book during fire drills and emergency evacuations.

Administrative Duties

• Sort and distribute incoming for tenants.
• Prepare and distribute circulars and memos as needed.
• Support the Norton Park SCIO management team with various administrative tasks.
• Oversee and manage daily bookings for the conference centre and meeting rooms.
• Assist with booking enquiries from tenants and external organisations
• Maintain computer files and tenant lists accurately.

Communications and Marketing

• Assist with posting content on social media platforms and engaging with followers.
• Help update the website with news, events, and other relevant content.
• Support drafting and sending internal and external communications, including newsletters and emails.
• Assist with promotion events and activities through various channels.
• Assist in creating and organising marketing materials.

General Responsibilities

• Opening & closing facilities when required.
• Provide coverage for holidays/sick leave
• Follow all health and safety regulations and stay up to date when required.
• Comply with all organisational policies and procedures

Terms and Conditions

Place of Work: Norton Park Business Centre, 57 Albion Road, Edinburgh, EH7 5QY

Hours of Work: 14 hours per week: 9:00 am – 5:00 pm on Thursdays and 9:00 am – 4:00 pm on Fridays (including a 1-hour unpaid lunch break).

Salary: £24,000 pro rata

Pension: Norton Park SCIO run a contributory pension scheme, which staff are encouraged to join. Employer contribution 7% and employee contribution 5%.

Annual leave: Pro rata entitlement of 25 days of annual leave plus 10 public holidays each year. Note: Annual leave must be used during the Christmas and New Year break.

Volunteering leave: Pro rata entitlement of 2 paid days of leave per year for approved volunteering activities.

Health Insurance: Free Healthcare coverage through Benenden Health

Person Specification

Required experience, qualities and skills.

• Interest in working within the Voluntary Sector.
• Ability to work quickly and accurately under pressure.
• Strong interpersonal and communication skills, with the ability to handle stressful situations.
• Ability to work independently and on own initiative.
• High competency in Excel and Word (formal qualifications preferred).
• Strong organisational skills with the ability to prioritise workload.
• Flexibility and a team-oriented, self-motivated attitude.

Desirable criteria

• Formal qualifications in admin or reception services.
• Previous experience in a reception or similar role.

This is an exciting opportunity to join a thriving national charity, as part of our high-performing Business Development team. You will use a wide range of commercial and interpersonal skills to develop the way our services support children, young people and families.

As a Business Development Manager, the core area of your work is working with teams of Barnardo's colleagues to produce compelling proposals to commissioners and partners. As such, you'll be able to demonstrate:

• Strong organisational skills
• Meticulous attention to detail
• The ability to elicit and articulate great ideas
• Excellent written and spoken communication

You will need to be a good writer, communicating ideas effectively on paper with an ability to analyse large volumes of information to develop clear and compelling responses to tenders. It is critical that you can build strong relationships with internal and external stakeholders to support the development of proposals and service design.

You will manage all aspects of proposals and tenders, leading the development and delivery of bids, working to deadlines, ensuring that we present strong business cases and bids that underpin successful outcomes. In addition, there will be the opportunity to help us develop new services and innovations in priority growth areas, monitor market intelligence, assess commercial and contract risks and work alongside operational colleagues in Children's Services across Scotland and Northern Ireland,

When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description.

This is a part-time role (20 hours) and some travel may be required across the Scotland and/or Northern Ireland. Barnardo's is happy to accommodate different working patterns, subject to business need.

If you would like an informal discussion about this role, please contact Nick Whiteside on 07591 190515.

The starting salary for this role is £45,955.00 (Full Time Equivalent) £23,354.00 (pro rata), other salaries are shown so that applicants are aware of the progression salaries.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Our basis and values