Head of Services - Complex Lives
- Full time
- £43,321 – £50,834
- On site: Glasgow
- Closing 27th June 2025
- Advertised from 30th May 2025
Role
We are currently recruiting for Head of Service, this is an opportunity to be at the forefront of tackling rooflessness and homelessness in Glasgow.
The Service consists of a 7 day street outreach team and a very busy city centre multi agency hub.
The team also delivers a street cycles service with a small team of volunteers, a freephone and intensive case management approach.
You will be responsible for and lead a large team, working with partners across a range of services to create and develop solutions in a challenging environment.
The people we support have experienced significant trauma and whilst not having a safe and secure place to live is a huge deficit, there are many other factors at play requiring a highly person centred trauma informed approach to engage with and find the right solution for the person.
Application notes
You can find out more about Simon Community Scotland, the work we do and the way we do it along with access to the application, job role and specifications at simonscotland.org
For further information contact Hugh, Director of Services and Development at hugh.hill@simonscotland.org
Closing date 27th June.
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Top job! Head of Homelessness Services
- Full time
- £50,000 – £55,000
- On site: Multi-site role across Edinburgh, Midlothian, East Lothian & West Lothian
- Closing 29th June 2025
Care Support Scotland is on the move – join us to shape the future of homelessness services in a modern, values-driven organisation.
We’re seeking a strategic and compassionate leader to join us as Head of Homelessness Services, a pivotal role within our management team. As we conclude a major organisational transformation and embark on our new five-year strategy, this role will lead high-impact services and help drive innovative change.
About the Role
This new senior leadership post oversees our homelessness services, including temporary and emergency accommodation and youth housing support. You’ll lead a management team and support 70+ colleagues delivering services worth over £2.5m annually.
You’ll play a central role in shaping and delivering our homelessness strategy, ensuring services are trauma-informed, psychologically safe, and designed around the people we support.
Key Responsibilities
- Lead and develop managers and teams across a multi-site division
- Drive strategic development, service innovation, and contract performance
- Embed psychologically informed practice and a culture of learning and accountability
- Build and maintain strong relationships with commissioners, partners, and stakeholders
- Ensure services are high quality, financially sustainable, and aligned with organisational values
- Take a key role in safeguarding and risk management across services
What We’re Looking For
- A skilled, emotionally intelligent leader with experience in homelessness, housing, or closely related fields
- Strong strategic thinker with proven experience leading distributed teams
- Confident with budgets, service development, quality assurance, and compliance
- Able to work at pace, spot problems and opportunities, and deliver real solutions
- Strong communicator who thrives on collaboration and developing others
- Registered or eligible for SSSC registration as a Housing Support Manager
- Car and driving licence required.
You don’t need to have held a ‘Head of’ role before, if you’ve got multi-site leadership experience, a deep understanding of homelessness services, and the drive to make a difference, we want to hear from you.
Why Join Us?
- Lead transformational change in a dynamic, high-trust environment
- Join an ambitious and compassionate team with big plans for the future
- Enjoy flexible working and real autonomy in your role
- Help shape service strategy and influence national practice
- Be part of an organisation that values kindness, inclusion, and continuous learning
Interested? Let’s Talk.
Get in touch with Jack Rillie, CEO, for an informal chat:
Learning & Practice Development Officer
- Full time
- £32,366
- Hybrid: Across Edinburgh, Midlothian, East Lothian & West Lothian
- Closing 29th June 2025
Join us at Care Support Scotland – a forward-thinking, compassionate organisation transforming social care across Scotland.
We are excited to offer a brand-new opportunity to shape the future of adult social care. As part of our two-year transformation and ambitious five-year strategy, we're recruiting a Learning and Practice Development Officer to play a pivotal role in nurturing talent and driving high performance across our services.
About the Role
You'll be at the heart of our newly launched Learning & Development Framework, supporting over 260 staff with tailored training, innovative learning approaches, and reflective practice. As a key member of our Developments Team, you’ll ensure our workforce is equipped to deliver outstanding person-centred care.
Key Responsibilities
- Coordinate and facilitate face-to-face and online training across services
- Develop engaging, trauma-informed, person-centred learning content
- Administer and continuously improve the organisation’s training plans
- Lead on learning evaluation, training records, and quality compliance
- Foster a culture of continuous improvement, learning and collaboration
What We’re Looking For
- Enthusiastic, self-directed professional with a passion for developing others
- Experience delivering training in adult social care (or related field)
- Strong organisational and communication skills
- A confident facilitator, comfortable guiding others through complex information
- Emotionally intelligent, values-led, and excited by doing things differently
- Able to travel across our services – a car and driving licence is essential
What We’re Looking For
Experience in L&D roles is desirable, but not essential – we value potential, adaptability, and a commitment to Care Support Scotland’s values above all.
Why Join Us?
- Be part of a supportive, energised and compassionate team
- Flexible working arrangements
- Opportunities to shape culture and practice across services
- Real autonomy in your role, and a chance to make a lasting impact
- Ongoing investment in your own professional development
Interested? Let’s Talk!
We’d love to hear from you. Contact Brian Murphy, Director of Services and Development, for an informal conversation: Brian.Murphy@caresupport.scot
Apply now and be part of something transformational.
*Driving Licence & Access to Vehicle Required
Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
What is The Role
You will be reporting to Head of Service Delivery - National Programmes, you will lead the management, development and delivery of Victim Support Scotland’s National Support Centre operating 365 days a year. The National Support Centre provides a vital first point of contact for individuals affected by crime across Scotland. It is based in Glasgow and open 7 days per week 365 days per year. The service offers information, initial needs assessments, and trauma-informed support via telephone and webchat. It also manages all national referrals and is supported by a dedicated team of staff and volunteers. In this role, you will be responsible for ensuring the consistent delivery of a high-quality, trauma-sensitive service to victims and witnesses. You will oversee workforce planning for your area, ensuring that both staff and volunteers are well-supported, knowledgeable, and equipped to meet the needs of service users.
What You’ll Need to be Successful
We are looking for an experienced and transformational leader. Someone who will relish the opportunity to shape the delivery of the VSS vision and strategic priorities. An innovative thinker with strong communication skills and experience of partnership working. Evidence of Continuing Professional Development is essential. Someone who has a management qualification and has the ability to develop effective internal and external relationships and networks that enable the understanding and delivery of broad organisational goals.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
Salary band: £34,974 - £46,187 + on call allowance. Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated.
Further details of this role are available in the job description - National Support Centre Manager - Job Description
What we offer
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days (pro-rata), but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits. This includes dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
Please note - This post will be subject to a PVG check.
Top job! Head of Service Delivery – National Programmes
- Full time
- £47,266 – £62,420
- On site: Glasgow or Edinburgh
- Closing 24th June 2025
Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
What is The Role
As a member of the Corporate Leadership Team, reporting directly to the Director of Service Delivery, your primary role is to oversee national services and programmes across Scotland and provide strategic support to service delivery. However, you will also work closely with Heads of Service supporting localities, working together to provide a holistic, integrated support to our service users and supporting all Service Delivery staff and volunteers as part of #OneVSS team approach. You will be responsible for ensuring, within your areas of responsibility, that VSS’s strategic objectives are being implemented and will have a key role in developing future strategies and business planning to ensure that the needs of victims and witnesses are being met.
What You’ll Need to be Successful
We are looking for an experienced and transformational leader. Someone who will relish the opportunity to shape the delivery of the VSS vision and strategic priorities. You will be working alongside colleagues and partner agencies to deliver for victims and witnesses and have a relevant post-graduate professional qualification and/or experience in relation to research and designing service pathways. An innovative thinker with strong communication skills and experience of partnership working. Evidence of Continuing Professional Development is essential.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
Salary band: £47,266 - £62,420. Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated.
Further details of this role are available in the job description - Head of Service Delivery - National Programmes
What we offer
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 42 days (pro-rata), but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits. This includes dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
Please note - This post will be subject to a PVG check.
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