Be the difference at Citizens Advice Scotland

Are you ready to make an impact where it truly matters? Do you have the passion, expertise and people-first approach to help shape a positive and dynamic workplace? If so, Citizens Advice Scotland wants you to join our team as an HR Advisor.

Why this role?

At Citizens Advice Scotland, we don’t just offer jobs - we offer opportunities to make a real difference in people’s lives. As an HR Advisor, you’ll play a pivotal role in ensuring our organisation, and the Citizens Advice Bureaux we support, thrive through exceptional HR guidance. You’ll be more than just an advisor; you’ll be a trusted partner, a problem solver, and an advocate for positive change.

What you’ll be doing

• Providing pragmatic, commercial, and employee-focused HR advice to managers and employees across our organisation.
• Acting as the first point of contact for employment issues, supporting Citizens Advice Bureaux across Scotland.
• Coaching and mentoring managers, fostering a culture of empowerment and growth.
• Shaping and implementing HR policies and initiatives that support both our strategic vision and our people’s needs.
• Supporting change management projects that make our organisation stronger, more inclusive, and more effective.

What we’re looking for

• A degree or equivalent qualification (preferably in HR or business) or substantial experience in a generalist HR role.
• Strong knowledge of UK employment law and experience managing employee relations.
• A passion for people, culture, and engagement - we need someone who genuinely cares.
• The ability to problem-solve, think on your feet, and handle sensitive issues with confidence and discretion.
• Fantastic communication and influencing skills - you’ll be working with people at all levels.
• Experience in HR policy development, recruitment, and change management.

What’s in It for you?

• The chance to work for a well-respected organisation that makes a real difference in communities across Scotland.
• Fantastic benefits and policies which put our people first, including flexible working, hybrid working, 40 days leave, sick pay and lots more.
• A supportive, collaborative team that values your ideas and input.
• Opportunities to grow, develop, and innovate in a people-focused HR role.
• A role where no two days are the same - dynamic, fulfilling, and packed with opportunities to make a genuine impact.

If you’re ready to be part of a mission-driven organisation where your HR expertise will change lives for the better, we’d love to hear from you!

Apply now and help us create a workplace where people truly thrive.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

Working for Erskine:

“ERSKINE is an iconic Scottish charity, formed in 1916 by Scotland’s compassionate response to the horrors of war. A century later, we still believe that Veterans and their families deserve our utmost respect and compassion, for the sacrifices they made and the challenges they now face. At Erskine, we work as a dedicated team to ensure that Veterans of all ages are cared for to the highest of standards in a beautiful, fun-filled environment, made up of two care homes and a Veterans Village of cottages, activities centre and apartments.

Working in social care can be demanding. However, at Erskine it will also be rewarding and fulfilling. You will be making an incredible difference to the lives of our residents and their loved ones, at a critical time. We value skills and qualifications, but we prize kindness and compassion, above all. Our team is crucial to providing the best care possible, so we recognise and reward our employees with benefits including employer pension contribution, fantastic career opportunities, and enhanced annual leave.

If you are kind and committed, then you do have what it takes to be part of the team here at Erskine! The ultimate aim is exceptional care and support to our ex-service community and everyone in every role, in every department plays their part.”

The Role:

An exciting opportunity has arisen to join our Award Winning Fundraising Community and Events Team as a Community Fundraiser. We are seeking a highly motivated, creative, outgoing individual with hands on experience in community fundraising.

Based in the Erskine Home, the post holder will ensure Erskine achieve fundraising targets and develop long-term, sustainable relationships with supporters through a variety of fundraising and awareness raising activities to achieve its charitable aims. Erskine must raise over £10 million in voluntary income per year and this role plays an important part in achieving that goal.

This role is part of our vibrant Community & Events Team, working to maximise all forms of income and potential income for Erskine by targeting organisations, groups & associations, individuals and authorities within the designated focus area. The post holder will act as a motivator and support to help facilitate activity by volunteers and fundraisers, inspiring and stewarding them to generate the greatest return in support of our Veterans.

The successful candidate will have events, community and/or fundraising experience and be educated to degree level or equivalent. Excellent project planning, interpersonal, communication and written skills together with good IT skills are essential for this post. Attention to detail in carrying out a range of administrative tasks is crucial, as is the ability to work flexibly as part of a small team. Experience of Raiser’s Edge would be an advantage although training will be provided if necessary. A full driving licence is required and evening/weekend working is frequently required.

Benefits:

• Dayforce Wallet – employees have the power to request up to 50% of their earned pay, on-demand, in between pay periods with Dayforce Wallet
• 28 days annual leave plus 5 public holidays, increasing to 33 days per year, at the rate of 1 additional day for 5 years
• Employer pension contribution
• Re-imbursement of professional care fees
• Structured Induction programme
• Flexible working/Hybrid working considered
• Opportunities for training & development
• Enhanced sick & maternity pay
• In-house Occupational Health Service
• Free On-Site Parking
• Health and Wellbeing Scheme
• Blue Light Card

Please note:

Applicants must be eligible to work in the UK. Erskine are unable to provide sponsorship. If you are selected for interview, you will receive an invite by email (please ensure you check your spam / junk mailbox).

The successful candidate will be required to undergo a Disclosure Scotland Check. Where a candidate has resided in the UK for less than five years and lived / remained in a country for six months or more, in addition to a Disclosure/PVG, they will be asked to complete a criminal records check application via HireRight.

Healthy Valleys is a community-led organisation committed to providing outstanding local services that help preserve the mental and physical health and wellbeing of individuals, families, and communities living in rural South Lanarkshire. We have two new exciting opportunities to join our team.

Both posts were developed jointly by representatives of these communities working alongside Foundation Scotland and Healthy Valleys.

One post is 35hrs per week and will support the communities of Douglas and Glespin. The role has been made possible through Coalburn, Douglas and Glespin (CDG) community benefit funds (Nadara Galawhistle Wind Farm and Greencoat UK Wind Douglas West Wind Farm).

One post is 17.5hrs per week and will support the communities of Blackwood, Kirkmuirhill and Boghead. This role has been made possible through the Nadara Auchrobert Wind Farm Community Fund.

Each successful candidate will help support and build the capacity of the respective communities, support new and existing local community groups, help local groups and organisations identify, develop and fund projects in line with local priorities within the Community Action Plans and will catalyse and encourage community volunteers to take ideas forward.

Job One

Job Title: Community Development Officer (Douglas and Glespin)

Salary: £31,399 (£29,702 pro rata)

Hours: 35 hours per week, including evenings and weekends. Fixed term contract to September 2026, with the possibility of extension, dependent on impact and continuation of funding

Funded by: Coalburn, Douglas & Glespin Community Fund, administered by Foundation Scotland. See foundationscotland.org.uk/cdg-community-fund

Closing Date for Applications: Monday 24th March 2025 at 9am

Interview Dates: Thursday 3rd and Friday 4th April 2025

Job Two

Job Title: Community Development Officer (Blackwood, Kirkmuirhill and Boghead)

Salary: £31,399 (£14,851 pro rata)

Hours: 17.5 hours per week, including evenings and weekends. Fixed term contract to September 2027, with the possibility of extension, dependent on impact and continuation of funding

Funded by: Nadara Auchrobert Wind Farm Community Fund, administered by Foundation Scotland. See foundationscotland.org.uk/apply-for-funding/funding-available/auchrobert

Closing Date for Applications: Monday 24th March 2025 at 9am

Interview Date: Thursday 3rd and Friday 4th April 2025

These roles are subject to a PVG Disclosure Scotland check, which will be paid by Healthy Valleys.

Due to the requirement to travel around rural communities, the postholder must have a full, clean driving licence and access to their own transport (with appropriate business insurance)

A new and exciting opportunity has arisen to work within Alzheimer Scotland as a Centre Manager in Perth on a permanent basis, 35 hours per week.

The Centre Manager will lead and manage a team providing Alzheimer Scotland’s programme of support for people concerned about their brain health or affected by dementia. The Centre Manager will be key to the successful delivery of Alzheimer Scotland’s vision to develop a programme of brain health and dementia support at identified centres across Scotland. Alzheimer Scotland is named after Alois (A-lo-ish) Alzheimer who first identified the brain disease we now recognise as the leading cause of dementia. By building a range of engaging and supportive services in the heart of their community, the Centre Manager will ensure that people have access to:

Advice - our expert advisors can offer one-to-one help with anything from building cognitive resilience, to managing money matters and legal issues.

Listening - we offer places to be heard, whatever the question or concern, whenever help is needed.

Opportunities - to connect, learn and share with others in a similar situation.

Information - on all stages of the brain health journey, whether someone is worried about their brain health or living and caring well with dementia.

Support - everyone is welcome in our Centres, where those affected by dementia can feel safe with trusted staff who understand what they’re going through.

We are looking for a dynamic person who will support and deliver the ALOIS programme, embedding it within their daily practice and work alongside the Centres Lead to bring the programme to life.

Working with individuals and families, Centre Managers are required to have a warm, flexible approach, as well as skills in empathy and relationship building. We are looking for someone who has strong networking skills and experience of collaborating and developing partnerships both internally and externally.

Line management responsibilities for staff within the Centre is an expected part of the role, including development and supporting a network of volunteers.

Applicants will have an understanding of the aims and values of Alzheimer Scotland supported by excellent communication skills; hold a recognised professional qualification and/or have relevant experience with a willingness to learn and participate in training. Relevant qualifications and/or experience of working with people with dementia would be an advantage.