This vacancy has now closed

Befriending Coordinator

  • Part time
  • £23,000 pro-rata
  • Hybrid: Edinburgh or Glasgow (remote & hybrid working available)
  • Closing 14th June 2024

  • Advertised from 31st May 2024
  • 14 hours per week.


We’re looking for a Befriending Coordinator with a passion for diversity and inclusion to join our team. Could that be you?

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access and opportunity.

You can find out more about us at

About you

The Befriending Coordinator will be someone with strong organisational skills, patience, a process driven approach to tasks and a desire to help some of the most vulnerable and isolated members of our community. The role requires communication with both users of British Sign Language and English, so professional competence in both languages is essential.

The ability to manage both time and workload is a must, as is the ability to work independently in addition to contributing to the efforts of the wider team.

The ideal candidates will be fully committed to our values, which can be found on our website.

The role

The Befriending Coordinator post will report to the Wellbeing Coordinator.

The post will be responsible for coordinating the volunteers and service users for our face to face and online befriending services across Scotland.

Key duties:

  • Day to day management of volunteer befriender and service users matches.
  • Ensuring volunteer logbooks are kept up to date.
  • Volunteer recruitment, training, supervision, support and development.
  • Gathering data for monitoring and evaluation purposes.
  • Ensuring knowledge of best practice, safeguarding and adult protection is up to date.

What’s on offer?

  • Occupational pension scheme with employer contributions of 6%.
  • 32 days leave (inc bank holidays). Pro rata for part time.
  • 24/7 access to an Employee Assistance Programme provided by Health Assured.
  • In-house Mental Health First Aiders.
  • Death in Service benefit.
  • Access to the Cycle to Work Scheme and IT Voucher Scheme.
  • Ongoing support for learning and development through our PDR process.

Potential to merge with the Deaf Forum Coordinator role to create a 4 day or full time post.

Application notes

To apply, please send your CV along with a covering letter to

PVG checks will be requested. Applications welcome from all sections of the community.