The Practitioner for Youth Services plays a crucial role in delivering practical and emotional support to empower young people through a strength-based trauma informed approach, enabling them to make informed choices about their lives. The service aims to evidence and monitor the progress of young individuals through regular assessments, ensuring their safety and well-being. Additionally, the role involves supporting young people in various aspects, such as housing benefit applications, understanding housing options, accessing education and employment opportunities, and connecting with community resources. The service is dedicated to delivering a supportive environment and seeking feedback from young people to continuously improve the quality of the service.

The Behaviours we expect is someone who will demonstrate:

• Initiates conversations and activities with the people supported, adjusting their approach to meet individual need. Demonstrating the importance of proactive engagement with individuals and adapting communication styles.
• Adaptable to changing circumstances and adjusting support plans when needed. Will use feedback to improve and enhance the quality of support provided.
• Adheres to the SSSC (Scottish Social Services Council) Codes of Conduct, Health and Social Care Standards and Care Inspectorate requirements.
• Respecting confidentiality, boundaries, and privacy. Recognises and addresses any potential conflict of interest.
• A person with good judgment and communication skills who will make informed decisions that involves critical thinking and problem-solving skills, especially in situations that require navigating challenges or conflicts with people who use our services.
• Taking accountability for your actions, decisions, and the outcome of support provided.
• Transparent about actions, decisions, and processes, including open communications with people we support and colleagues across the organisation.
• Constructively questions colleagues on best practices and provides feedback. Clear and respectful communication with young people and colleagues.
• Actively listening to understand and respond appropriately to individual needs.
• Collaborates effectively with colleagues, healthcare professionals and colleagues to contribute towards a positive and supporting team environment.
• Recognises when a colleague is facing challenges and proactively offers support without being prompted.
• Can demonstrates a problem-solving mindset, as it involves identifying issues and taking initiative to address them.
• Paying close attention to individual needs, preferences, and support requirements.
• A person who can accurately document and report information.
• Typically spends less than 1 hour per shift on administrative tasks and demonstrates the importance of focusing on direct support and are effective when recording.
• Takes calculated risks and can handle crisis situations in the service when they arise.
• A person who can remain composed under pressure and has the capacity for quick thinking and problem resolution in high-pressure situations.
• Can lone working in the service, other services or in the community.
• Builds positive relationships with people supported while managing expectations and boundaries. Using feedback to improve and enhance the quality of care provided.
• Respecting the dignity, autonomy, and independence of individuals we support. Involving individuals in decision making about their support.
• Role modelling that demonstrates a positive regard, respect, and kindness towards those receiving support
• Take an active role in continuous improvement by identifying areas for enhancement, participating in training and education, and contributing to the overall improvement of the service.
• Is engaged in learning opportunities, sharing learning, and putting learning into practice. Emphasises a commitment to personal and professional growth and a culture of shared knowledge.
• Prioritise the safety and well-being of people we support and will follow safety protocols and guidance.

The person needs to:

• Attend and participate in monthly reflective practice groups.
• Attend and participate in monthly team meetings.
• Attend, prepare for and action monthly case management meetings.
• Evidence training and development undertaken to meet SSSC requirements.
• Participate and contribute to debriefing of significant incidents and near misses.
• Take responsibility for scheduling and preparing for supervisions, case management meetings and appraisals.

To apply for this job, you must have:

• Minimum qualification of SVQ Level 2 in Health and Social Care or have at least 2 years relevant experience in a social care setting with young people.
• Knowledge of trauma informed practice and ways of working.
• Membership of the Protection of Vulnerable Groups (PVG) scheme.
• Registration with SSSC and meet requirements.
• Be able to use IT effectively including management systems, databases, and Microsoft 365

Benefits:

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Store discount

Schedule:

• Weekends only

Licence/Certification:

• SSSC registration (required)

Home-Start Edinburgh is a volunteer-led charity with over 35 years-experience working in local communities, supporting families with a child under 5 in the home. We are currently recruiting for the role of Family Support Co-ordinator. Whilst our Head Office is in Leith, the successful applicant will be required to support volunteers and families in one of Edinburgh’s four localities.

This role will be tasked will support families, predominantly through the network of volunteers they recruit, support and train. They will also be expected to contribute to the wider operation and further development of the scheme.

The post-holder will work with the other Family Support Co-ordinators, as well as other staff, to ensure families receive holistic, high quality support. They will contribute to the ongoing training and development of volunteers, including delivery of the Volunteer Prep course, as well as networking with other local organisations.

Home-Start Edinburgh, Home Link Family Support, NHS Lothian’s Parent and Infant Relationship Service (PAIRS), Citizens Advice , Circle, Stepping Stones North Edinburgh, and City of Edinburgh Council’s Early Years Education are delighted to recruit staff for a new transformational partnership approach that will test bespoke holistic whole family supports throughout the early years. The project, ‘The Family Hub’, will ensure that appropriate, universal, and enhanced support is available at the earliest stage possible for all families with a child not yet in an ELC or school setting. This will be achieved by developing a cohesive pathway and menu of supports alongside families.

The project aims to:

• Improve family wellbeing
• Reduce inequalities in family wellbeing
• Long-term reduction in families requiring crisis intervention
• Long-term reduction in the number of children living away from their families
• Increase the number of families taking up wider support.

Home-Start Edinburgh is recruiting a Senior Co-ordinator, Evaluation & Impact, to support this project as well as the activities of Home-Start Edinburgh. The right person will be someone with a background working alongside families, and an understanding of how to gather evidence to illustrate the impact our service makes. With skills in quality assuring services and data, and supporting improvement activities, you will help drive forward support to families in Edinburgh.

Are you an experienced trainer with the ability to engage a wide-ranging audience, and knowledge of conflict resolution?

If so this could be the ideal opportunity for you

About the service

Cyrenians’ Scottish Centre for Conflict Resolution (SCCR) is a National Resource Centre for best practice in conflict resolution, mediation and early intervention work with a particular focus on young people and families. Our award-winning digital resources, free training and events improve understanding of conflict and emotional needs, to transform relationships and lives.

About the role

This role will ensure that the SCCR continues to evolve and extend its reach. You will:

• Develop and deliver workshops and events, both online and in person
• Contribute to our range of digital resources
• Maintain and develop working relationships with family support services, schools and other groups / organisations
• Monitor and report on the progress of our work

About you

We are looking for an experienced trainer / facilitator with energy and enthusiasm to take this work forward. You will be creative, innovative and a highly motivated team player with an interest in improving the relationships and lives of young people and families.

You should also be:

• Well organised and effective with your time management.
• Flexible and creative in your approach
• Able to demonstrate our values of compassion, respect, integrity, and innovation in the work that you do.

How we will support you

You’ll be part of a small team, led by a supportive manager. There will be opportunities for you to learn and develop, while sharing your skills and experiences. You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.

About us

At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.

You can find out more about our impact and our values online.