- Advertised from 29th March 2024
- Permanent.1 x Full-time post (35 hours per week).1 x Part-time post (17.5 hours per week) (Week 1: Tuesday/Wednesday/Thursday Week 2: Tuesday/Thursday).
Role
To provide support and assistance to the Dundee Women’s Aid team to enable the best possible service to be provided to service users.
KEY TASKS & RESPONSIBILITIES
- Welcome women and children into refuge accommodation and carry out the admission process including explaining the occupancy agreement as well as the rules and conditions of stay.
- Provide an induction to new residents on the heating system, security of the premises and electrical equipment.
- Where appropriate assist women in refuge with the completion of forms, etc.
- Clean and prepare refuge properties for occupation by service users. This can include moving furniture, working at heights and some manual handling.
- Carry out weekly checks of refuge accommodation for Health & Safety purposes and ensure that flats are properly maintained.
- Report all welfare concerns to the appropriate manager.
- Arrange and coordinate any necessary refuge repairs with the necessary tradesmen.
- Respond to ad hoc Health and Safety checks including CCTV.
- Arrange and assist with routine Health and Safety inspections from outside agencies.
- Maintain and check periodically the inventory of furnishings, bedding, crockery, kitchen utensils, etc pertinent to each flat and arrange to repair or replace items where necessary.
- Complete minor DIY repairs and maintenance tasks including painting and decorating and building flat pack furniture.
- Ensure all refuge resources and stock are replenished, accessible and stored in a tidy manner.
- Assist in the update of refuge information packs for refuge properties.
- Contribute to team meetings and work plans.
- There may be a requirement to work outwith normal working hours on occasions.
The post holder is required to travel extensively throughout Dundee. It is a requirement of the post holder to hold a full driving licence and have access to a vehicle with insurance cover for business use. Please note, applicants who do not meet this criteria will not be shortlisted.
Application notes
Closing Date: Monday 15th April 2024 at 8am
To find out more and to apply, please download the application pack below.
Downloads
Owing to internal opportunities RASAC P&K are looking for experienced, motivated and committed workers to join our team.
This post involves the effective administration of the RASAC P&K Centre and will often be the first point of contact for all enquiries, including referrals from survivors, family members and external agencies.
Only women need apply under Schedule 9, Part 1 of the Equality Act 2010.
Successful applicants will be subject to PVG.
Helpline Administrator
- Part time
- £23,342 – £28,373 pro-rata
- Hybrid: Hybrid blend of home working and office, based in Rose Street, Edinburgh or can be entirely home based from anywhere in Scotland. Please talk to us about your flexible working requirements!
- Closing 12th August 2024
Would you like to be part of a vital helpline service? Scottish Women’s Aid is expanding our helpline team to enhance our support services and meet a growing demand. We are recruiting to a new position of Helpline Administrator to provide administrative support to the team that delivers Scotland’s Domestic Abuse and Forced Marriage Helpline.
Background
Scottish Women’s Aid manages Scotland’s Domestic Abuse and Forced Marriage Helpline and is also Scotland’s leading organisation working to end domestic abuse and promoting effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 32 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.
What you’ll do
As a Helpline Administrator, you’ll provide varied administrative support to the Helpline Team, supporting the smooth operation of Scotland’s Domestic Abuse and Forced Marriage Helpline. You will work closely with the Helpline Manager and Helpline Operations Coordinator, as well as the team of Helpline Call Handlers. Your tasks will include arranging meetings, taking minutes, updating records and documentation, and assisting with the helpline rota scheduling. You’ll also play a key role in tasks such as collecting and analysing data, creating reports, supporting staff training, and maintaining up-to-date information systems. Your work will contribute to effective communication internally and externally.
What we need
We’re looking for someone passionate about our work and committed to the values of Scottish Women’s Aid. We need someone with strong organisational skills, excellent communication abilities, and the capacity to manage a variety of administrative tasks effectively. You’ll be proficient in using Microsoft Office, maintaining digital records, and using online collaboration and communication tools. The ideal candidate will be capable of working independently, using their own initiative, problem-solving skills, and effective prioritisation. You’ll contribute to a supportive and inclusive team culture and participate effectively within a mostly remote team.
What we offer
There are many reasons to work for Scottish Women’s Aid. We have a great working culture and our mission and vision attracts a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:
Flexible working
We offer flexible hybrid working options for the majority of our employees. Some posts are eligible for full-time homeworking. We also offer flexibility for staff and work/life balance through a number of flexible working options such as flexi time, condensed hours, job sharing.
Pay
SWA are a Living wage employer, our pay and grading system offers a competitive starting salary and yearly progression.
Annual Leave
We offer a full-time annual leave entitlement of 30 days (210 hours) per year plus 10 Public Holiday days (70 hours) per year. Leave is accrued at the rate of 3.33 days (23.3 hours) per month.
Pension
SWA believes it's important that we help you save for your retirement so access to Nest pension scheme is given to all eligible employees. SWA contributes 10% of gross contractual earnings on the provision that the employee contributes a minimum of 3% towards their pension contributions.
Learning and Development
SWA supports and develops staff to ensure they have the necessary skills, knowledge and abilities. There is an internal schedule of training on key skills and knowledge relevant to all staff. There is also scope to attend ad hoc training for employees who are working to develop specific skills.
Enhanced Maternity and Paternity Pay
SWA offers staff who meet the criteria for Statutory Maternity Pay (SMP) an enhanced maternity pay of 20 weeks on full pay and 20 weeks on half pay.
Wellbeing
As part of SWA’s commitment to staff wellbeing, staff are offered access to a confidential 24/7 health and Wellbeing service with AIG which provides confidential advice, counselling and legal support to all staff, and where applicable, immediate family members.
Bike 2 Work
An interest-free loan to purchase a bike, can be arranged up to the value of £1,000.
Edinburgh Leisure Gym Subsidies
Edinburgh based staff are able to access Edinburgh Leisure facilities for the reduced price of £1 per session.
Cleaning Maintenance Operative (2 vacancies)
- Part time
- £21,840 pro-rata
- On site: office (4 Cheyne Street, Edinburgh, EH4 1JB) and refuges in Edinburgh
- Closing 29th July 2024
To clean, maintain and upkeep EWA offices and Refuge accommodation.
Shakti is a feminist Black Minority Ethnic voluntary organisation which offers information, advocacy, emotional/practical support and refuge/temporary accommodation to all Black Minority Ethnic women and their children, who are experiencing or fleeing domestic abuse.
The post holder will assist the CEO, operational manager and team leaders as required, undertaking general administration/recruitment duties and support for the whole organisation. The post holder will deal with enquiries (telephone, e-mail and social media), maintain databases, organise events bookings, and undertake filing, minute taking, and petty cash.
The post holder must have a good knowledge of Microsoft packages, particularly Outlook and Word; be IT literate and have good keyboard skills; have good planning and organisational skills; be a good communicator and be experienced in managing websites and social media. The post holder must have knowledge and understanding of domestic abuse within Black Minority Ethnic communities.
She should have a relevant qualification, preferably HNC or equivalent in administration-related subject, and a working knowledge of an office.
Post involves unsocial and flexible hours including evenings and weekends.
Successful applicants will be subjected to disclosure checks through the PVG Scheme.
‘Women only need apply for these posts under paragraph 1 of Schedule 9 of the Equality Act 2010’.
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