This vacancy has now closed

Refuge and Admissions Assistants

  • Full time or Part time
  • £21,626.04
  • Dundee (On site)
  • Closing 15th April 2024

  • Advertised from 29th March 2024
  • Permanent.1 x Full-time post (35 hours per week).1 x Part-time post (17.5 hours per week) (Week 1: Tuesday/Wednesday/Thursday Week 2: Tuesday/Thursday).


To provide support and assistance to the Dundee Women’s Aid team to enable the best possible service to be provided to service users.


  • Welcome women and children into refuge accommodation and carry out the admission process including explaining the occupancy agreement as well as the rules and conditions of stay.
  • Provide an induction to new residents on the heating system, security of the premises and electrical equipment.
  • Where appropriate assist women in refuge with the completion of forms, etc.
  • Clean and prepare refuge properties for occupation by service users. This can include moving furniture, working at heights and some manual handling.
  • Carry out weekly checks of refuge accommodation for Health & Safety purposes and ensure that flats are properly maintained.
  • Report all welfare concerns to the appropriate manager.
  • Arrange and coordinate any necessary refuge repairs with the necessary tradesmen.
  • Respond to ad hoc Health and Safety checks including CCTV.
  • Arrange and assist with routine Health and Safety inspections from outside agencies.
  • Maintain and check periodically the inventory of furnishings, bedding, crockery, kitchen utensils, etc pertinent to each flat and arrange to repair or replace items where necessary.
  • Complete minor DIY repairs and maintenance tasks including painting and decorating and building flat pack furniture.
  • Ensure all refuge resources and stock are replenished, accessible and stored in a tidy manner.
  • Assist in the update of refuge information packs for refuge properties.
  • Contribute to team meetings and work plans.
  • There may be a requirement to work outwith normal working hours on occasions.

The post holder is required to travel extensively throughout Dundee. It is a requirement of the post holder to hold a full driving licence and have access to a vehicle with insurance cover for business use. Please note, applicants who do not meet this criteria will not be shortlisted.

Application notes

Closing Date: Monday 15th April 2024 at 8am

To find out more and to apply, please download the application pack below.