Employability Support Service Worker

  • Full time
  • £23,000
  • Dumfries (Hybrid)
  • Closing 21st April 2024

  • Advertised from 19th March 2024


Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

In this varied and exciting role, you will support service users to achieve their identified goals by facilitating structured group and one-to-one activities that allow those taking part to improve existing employability skills as well as develop new ones. Working as part of the Employability Team the role offers you an opportunity to be innovative and creative in meeting the needs of those who use the Service.

The ideal candidate should be someone who can work as part of a team, be creative in their approach to working with people, have excellent communication skills and have a sense of humour. They should be educated to SVQ Level 2 or its equivalent, and be willing to complete an SVQ3 after probation.

Key Responsibilities:

  • I work as part of a team building positive working relationships
  • In partnership with service users, I implement outcome focussed development plans as designed/overseen by my line manager so enable service users to achieve their identified goals
  • To achieve outcomes, I can employ a number of appropriate intervention strategies including positive communication skills
  • Ongoing risk assessment is integral to my practice to ensure the wellbeing of service users
  • I can demonstrate group work skills which bring people together in a safe environment
  • I have an awareness of appropriate professional boundaries including confidentiality
  • I contribute to service user goals and outcomes by working in partnership across a number of organisations sourcing appropriate community support and opportunities

Essential Criteria:

  • I am educated to SVQ level 2 or have relevant experience working in health and social care
  • I can plan and prioritise my workload
  • My professional self -awareness means that I can seek support and advice from my line manager appropriately and participate in supervision and support meetings positively
  • I am empathetic
  • My personal and professional value base is consistent with the aims and objectives of Support in Mind Scotland
  • My practice is firmly based within a model of recovery
  • I demonstrate genuine regard for service users and their families
  • I have good I.T. skills and can produce accurate case notes
  • I am enthusiastic to develop my knowledge and skills


Professional development including funded opportunities.

A generous 37 days’ holiday.

A 35-hour working week, enhanced sick pay & season ticket loan.

A great work life balance with flexible and blended working environment.

24/7 access to an award-winning Employee Assistance Programme providing free legal, financial and medical advice as well as support with life’s challenges.

Enhanced sick pay and leave entitlements

Paid Mental Wellbeing Days

Cycle to Work Scheme

Blue Light Discount Card

Application notes

To find out more and apply, please visit our website.

Application deadline 21/04/2024