GAMH are commissioned by Glasgow Carers Partnership to deliver support to unpaid Carers living within the North East of the city. Our service offers inclusive and holistic support to Carers to help maintain their quality of life and improve their health and wellbeing.

The primary focus of this post will be to work with unpaid Carers and Young Carers delivering a range of supports so Carers will have the ability to manage their caring responsibilities whilst also maintaining their own wellbeing. In return GAMH offers an attractive salary, excellent terms and conditions and a fantastic package of additional benefits. The successful candidate will also benefit from a full supportive induction programme as well as a comprehensive and effective learning and development programme.

All applicants must be able to work flexibly; early morning, evening and weekend working may be required.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applications from all sections of the community. Accordingly, if you have any requirements regarding your application please contact Laura Middell, Central Resources Director, on 0141 552 5592.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. An offer of work with Glasgow Association for Mental Health will be subject to the outcome of this check being satisfactory.

Join GCIL and Make a Difference!

At the GCIL (Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.

As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities. Communication and connection sit at the heart of everything we do.

Why Work With Us?

• Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
• People-Focused: You’ll spend a significant amount of your time communicating — one-to-one, in groups, in the community, and online. If you love engaging with people, this is the role for you.
• Varied Outreach: From delivering training sessions to hosting workshops, events, and drop-ins, you'll be out in the community building understanding and trust.
• Autonomy and Responsibility: Manage your own caseload and represent GCIL confidently through regular verbal and digital communication.
• Professional Growth: We’ll support your development, including your communication, training delivery, and community engagement skills.

As a Support Services Team Leader you will:

• Manage our team and our resources effectively, including staff deployment, supplier negotiations and process improvements.
• Support individuals to manage their own care arrangements and make informed choices about available options.
• Assist with safe recruitment, payroll setup, and contingency planning for those employing personal assistants.
• Provide guidance on good employment practices and refer to appropriate resources when needed.
• Deliver accessible information and liaise with relevant organisations for referrals.
• Facilitate stakeholder engagement through forums, training, and feedback to social services.
• Promote continuous learning and professional development within the team.
• Maintain accurate financial, statistical, and case records; prepare reports for funders and committees.
• Ensure compliance with confidentiality, equality, diversity, health and safety, and other organisational policies.
• Represent the organisation confidently at events and build professional networks to support service development.

In order to be successful in this role, you must have:

• Strong communication, interpersonal, and facilitation skills.
• Proven organisational and team leadership abilities.
• Creative problem-solving, networking, and negotiation skills.
• Proficient in Microsoft Office, email, internet, and social media tools.
• Experience delivering support and training to individuals and groups with diverse needs.
• Understanding of Independent Living philosophy and the Social Model of Disability.
• Knowledge of self-directed support services, personal assistance, finance, and employment law.
• Ability to manage resources, staff teams, and satellite offices effectively.

Personal Attributes

• Self-motivated, flexible, and able to work under pressure.
• Enthusiastic and capable of motivating others.
• Willingness to work occasional unsocial hours.
• PVG membership required.

We would ideally like you to have experience and knowledge of Self Directed Support services but this is not essential.

We Actively Welcome Disabled Applicants

As a disabled-people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.

We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.

If you need adjustments during the application or interview process, just let us know — we're happy to support you.

We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.

Join GCIL and Make a Difference!

At the GCIL (Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.

As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities. Communication and connection sit at the heart of everything we do.

Why Work With Us?

• Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
• People-Focused: You’ll spend a significant amount of your time communicating — one-to-one, in groups, in the community, and online. If you love engaging with people, this is the role for you.
• Varied Outreach: From delivering training sessions to hosting workshops, events, and drop-ins, you'll be out in the community building understanding and trust.
• Autonomy and Responsibility: Manage your own caseload and represent GCIL confidently through regular verbal and digital communication.
• Professional Growth: We’ll support your development, including your communication, training delivery, and community engagement skills.

As an Inclusive SDS Development Worker, you will:

• Promote Self-Directed Support (SDS) to service users, carers, professionals, and partner organisations through confident, clear communication.
• Provide information, advice, and signposting — ensuring complex information is explained in a supportive, accessible way.
• Deliver SDS awareness sessions, preparation sessions, workshops, training, and drop-in events (both in person and digitally).
• Build strong, trusting relationships with individuals and communities through consistent outreach and regular communication.
• Support individuals in assessing needs, preparing for SDS assessments, and developing personalised support plans.
• Facilitate and contribute to peer support groups and community asset mapping.
• Plan and deliver training for direct payment recipients and carers, adapting your style to different audiences.
• Collaborate with GCIL teams and HSCP partners, sharing updates, presenting information, and working together to deliver community events.
• Represent GCIL confidently with external stakeholders, partners, and professionals.
• Promote inclusive living options through presentations, outreach visits, and digital communications.
• Manage time and financial resources effectively, following procedures and identifying cost-saving opportunities.
• Maintain accurate client records and ensure compliance with data protection and GCIL policies.
• Collect and report data for monitoring and evaluation purposes.
• Continuously develop personal skills and knowledge through training and feedback.
• Ensure high-quality service delivery and uphold GCIL’s values and standards.

In order to be successful in this role you should have:

• Excellent verbal and written communication skills and confidence engaging with a wide variety of people and communities.
• Experience of providing support and/or delivering training, workshops, or group sessions using a community development approach.
• Experience of providing information, advice, and support in a people-focused environment.
• Good knowledge of Self-Directed Support, particularly Option 1 – Direct Payments.
• An understanding of and commitment to the principles of inclusive living, the social model of disability, and the empowerment of disabled people.
• Strong digital communication skills and a great working knowledge of Microsoft Office applications.
• A full driving licence and access to a vehicle.

It would be great if you had:

• Personal experience of self-managing an inclusive living package.

We Actively Welcome Disabled Applicants

As a disabled-people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.

We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.

If you need adjustments during the application or interview process, just let us know — we're happy to support you.

We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.

Join GCIL and Make a Difference!

At the GCIL (Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.

As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities. Communication and connection sit at the heart of everything we do.

Why Work With Us?

• Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
• People-Focused: You’ll spend a significant amount of your time communicating — one-to-one, in groups, in the community, and online. If you love engaging with people, this is the role for you.
• Varied Outreach: From delivering training sessions to hosting workshops, events, and drop-ins, you'll be out in the community building understanding and trust.
• Autonomy and Responsibility: Manage your own caseload and represent GCIL confidently through regular verbal and digital communication.
• Professional Growth: We’ll support your development, including your communication, training delivery, and community engagement skills.

As our Administrator, you will:

• Provide administrative support to the Lanarkshire Team in a busy office environment.
• Manage your own workload effectively and work confidently on your own initiative.
• Handle a range of administrative tasks with accuracy and strong attention to detail.
• Use a variety of computer systems and software applications efficiently.
• Communicate clearly and professionally with colleagues, service users and external partners.
• Prioritise competing tasks and manage time effectively to meet deadlines.
• Maintain accurate records and assist with data entry and database updates.
• Support the coordination of appointments, meetings and other team activities.
• Ensure compliance with organisational policies, procedures and confidentiality standards.
• Contribute to creating an inclusive, supportive and accessible working environment.
• Undergo and maintain PVG scheme membership as required for the role.

In order to be successful in this role, you must have:

• Minimum two years’ administrative experience in a busy office environment.
• Strong communication skills written and verbal.
• Excellent organisation, time management and ability to prioritise competing tasks.
• Confident using a range of computer systems and software applications.
• High attention to detail and accuracy in all administrative tasks.
• Ability to work independently and use your own initiative.
• Ability to handle confidential information professionally and responsibly.
• Willingness to undergo and maintain PVG scheme membership.

It would be great if you had:

• Experience working in a third-sector, health, social care or community-focused organisation.
• Knowledge or lived experience relating to disability, accessibility or support systems.
• Familiarity with case management, databases or CRM systems.
• Experience supporting teams with appointment coordination, scheduling or service-user communications.
• Understanding of inclusive practice and commitment to equality, diversity and accessibility.
• Ability to adapt to new systems, processes and organisational changes.

We Actively Welcome Disabled Applicants

As a disabled-people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.

We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.

If you need adjustments during the application or interview process, just let us know — we're happy to support you.

We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.

Ready to Join Us?

If you're passionate about inclusion, empowerment, social justice, and working directly with people and if you thrive in a role built around communication we’d love to hear from you!