This vacancy has now closed

Service Manager

  • Full time
  • £34,836 – £39,014
  • West Dunbartonshire
  • Closing 16th February 2024

  • Advertised from 2nd February 2024
  • Permanent


Join us and lead a fabulous team

Do you have a passion for connecting with people to achieve their goals in life, and enjoy the sense of achievement in empowering vulnerable people?

If so, we have a fabulous Service Manager opportunity for you to lead the team in our NEW West Dunbartonshire Overdose Response and Assertive Outreach Service. Because People Matter at Turning Point Scotland, join us to reach your full potential.

As an experienced Service Manager, you will lead your team of frontline staff to deliver efficient, high quality and person-centred care throughout West Dunbartonshire. You will provide support to empower people to live independently, reduce the harm of drug and alcohol use and make it a great place to work for our colleagues.

West Dunbartonshire - Overdose Response and Assertive Outreach Service

Working closely in partnership with statutory services and other providers, this flexible, assertive outreach service will respond rapidly to people following a near-fatal overdose, or for people with multiple and complex needs. This approach, based on the successful overdose response models, will ensure that people with multiple and complex needs are able to gain access to treatment, receive person centred support and access wider support services in a way that suits their needs. The service will adopt a “no wrong door” approach, with multiple points of entry, including self-referral and provide an out of hours response with some overlap to facilitate follow up engagement and referrals to mainstream services and offer short periods of support to those experiencing a crisis.

The team you will lead will be skilled in delivering an assertive outreach approach that delivers a range of harm reduction interventions and overdose awareness. We need someone who shares our belief in reducing harm of alcohol and other drug use, inspiring hope and supporting people to reach their potential.

You will have passion and drive to take forward our newly commissioned service implementing the learning from evidence based research and previous models of delivery including:

• Working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.

• Leading your team effectively, motivating them to work successfully with others and promoting good teamwork.

• The ability to negotiate with a wide range of internal and external partners and build positive relationships with people who use the service and their family and friends.

• Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environments.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

Application notes

To find out more an apply please visit our website

Closing date: 16th February 2024.

Interviews will be held on 27th February, in our Head Office in Govan Road.