We are looking for two individuals – one permanent full-time vacancy and a two year fixed term contract. Both posts will mostly be home based but will be required to work from our Stirling office for a minimum of 2 days per week and may require some travel to services.
About Aberlour …
We are a values driven organisation delivering over 40 services across Scotland supporting children, young people and families.
We are looking for the right person to support the efficient and reliable use of Aberlour’s digital infrastructure while providing IT support to Aberlour’s users.
What we are looking for...
Aberlour are always pushing to provide the best support we can to the children and families we support, which includes developing digital solutions and taking advantage of IT developments so you can be sure that you will have the opportunity to grow and develop your knowledge and experience in a forward looking, fantastic organisation. The work you will undertake will be varied and interesting.
Your substantial experience working in a technical customer service role or environment will enable you to support our Help Desk Analysts with 1st and 2nd line support issues; troubleshoot and resolve networking concerns; provide infrastructure expertise; liaise with suppliers as required and lead on IT project work and solutions.
Ideally you will have experience in Cloud based technologies such as Microsoft 365 suite e.g. Exchange Online, SharePoint Online, Microsoft 365 Apps, Forms, PowerApps, Power Automate, Azure Active Directory and Microsoft Dynamics.
You’ll also have a good understanding of laptops, tablets, video conference and other end user hardware. Along with network infrastructures, protocols, physical and Wi-Fi, switch and router configuration.
What we offer...
As well as a supportive team, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme, life assurance worth 3x salary and a range of deals and discounts across various retailers. Find out more about our Employee Benefits and our commitment to Equality and Diversity here.
Please go to our website aberlour.org.uk/jobs where you can apply online. If you have any queries please e-mail: email@example.com Applications are welcome from diverse ethnic minority and cultural communities and under-represented faith and religious groups.
Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.
Applications to be returned by: Monday 27th November
Interviews are expected to be held: Wednesday 6th December