- Advertised from 2nd November 2023
- EVH Grade 7. 35 hours per week, permanent.
Role
Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.
We are looking for a high performing individual to lead a generic administration team responsible for the delivery of front-line and enhanced customer services, with responsibility for leading the provision of excellent quality advice, information and support to residents and the community and driving a positive team culture.
The ideal candidate will be further educated to SCQF Level 8 or above and/or will have relevant experience in a housing management role, specifically tenancy sustainment, void management, allocations and response repairs. The ideal candidate will also have accomplished ICT reporting skills, high degree of accuracy and attention to detail with experience of line managing a team and experience of a housing management database (ideally Homemaster).
Key Tasks:
1. Mentoring, coaching and direct supervision of team members to provide excellent quality information and advice on matters including: housing options and allocations, and tenancy compliance, sustainment and repairs.
2. Effective performance management of team members to ensure the successful delivery and achievement of operational and performance standards.
3. Overseeing void management procedures, including chairing weekly void meetings.
4. Ensuring the effective allocation of resources for timeous delivery of corporate and team objectives.
5. Supporting the team through regular planning and support sessions, team meetings and annual performance reviews.
6. Management of the administration team including reception area: switchboard, meeting rooms and incoming/outgoing mail.
7. Optimising customer service satisfaction and mitigating complaints including investigation of and response to Stage Two complex complaints, with Director approval.
8. Participation in the development and review of policies, procedures, team plans and SMART PIs to reflect high standards of performance, best practice and compliance.
Post subject to satisfactory Disclosure Check
GWHA offer generous EVH Terms and Conditions including:
- 25 days annual leave and 15 public holidays
- defined contribution pension scheme
- flexible working practices including flexi time, enhanced occupational maternity, paternity and shared parental leave
- cycle to work scheme
- a GWHA annual service commitment award with a further long service award on completion of 5 years service
- additional GWHA festive leave
- ongoing continuous professional development opportunities
Application notes
Closing Date: Monday 20 November 2023, 12noon
Interview Date: Tuesday 28 November 2023
For further information and an application pack, please visit our website: gwha.org.uk
Promoting Equality Registered as a Scottish Charity NO. SCO01667
The Water Row Company is a subsidiary of the Govan Housing Group, which consists of Govan Housing Association as the parent company and their existing, well-established subsidiary company, the Home Team which carries out repairs and maintenance. Established in 2023, the Water Row Company is responsible for the management of third-party provider lets, mid-market properties at Water Row; commercial units and student accommodation.
We are seeking a dedicated and proactive Property Co-ordinator to oversee the daily operations, working both in the office and out on site. As the first point of contact for customers, you’ll deliver proactive, high-quality service that builds on our success and keeps us moving forward, maximising value and driving first class KPI performance. You will be responsible for rental income management and arrears; tenancy and estate management; raising and managing repairs; allocation and void management; tenancy sustainment; anti-social and behavioural management as well as general administration duties across all departments.
You will have previous experience in property management or in a related field, with a keen eye for detail to maintain high standards across all properties. With strong IT and organisational skills as well as the ability to manage multiple tasks simultaneously, you will have a proactive, motivated approach to work, with minimum supervision. Ideally, we would like you to have completed the LETWELL Programme, however we would be willing to provide full training to the right candidate.
Paisley Housing Association is launching an exciting pilot project within our Estates Team, and we’re looking for enthusiastic individuals to join us.
We have two unique opportunities to be part of a team that’s shaping the future of our organisation and helping us as part of our plans to grow our Estates Team.
As an Estates Team Operative, you’ll play a vital role in preparing our void properties for letting and keeping our estates safe, welcoming, and well maintained. You’ll be hands on, working alongside a supportive team, and your contribution will directly impact the success of this pilot and the future expansion of our Estates Service.
What you’ll bring:
- Energy, motivation, and a practical approach to problem solving
- A commitment to high standards and pride in your work
- Team spirit and flexibility to support a developing service
What we offer:
- The chance to be part of a new pilot project with real potential to grow into a permanent role
- A supportive environment where your work makes a visible difference
- Training
- Opportunities to develop your skills as our Estates Team expands
- A generous benefits package which includes 25 days annual leave & 15 public holidays
- A Pension Scheme
- Employers in Voluntary Housing (EVH) Conditions of Service apply to this post
Cloch’s vision is to deliver services which exceed expectations. The role of Director of Assets is integral to not only leading the property and assets services of the Association, but the overall strategic direction of Cloch. Your key responsibilities will include:
- Leadership and Strategic Direction: taking a lead role across all matters of asset management and working collaboratively with the Leadership Team.
- Asset Management: responsibility to manage, coordinate and deliver a customer focussed repairs and maintenance service to ensure that key targets are achieved, that the repair’s function operates within budget and that a quality service is delivered to customers.
- Performance: monitoring the performance outcomes of the team whilst producing reports for Board and contributing to overall performance.
- Continuous Improvement: ensuring the team are empowered and equipped to deliver and challenge the status quo to develop innovative solutions.
This is a permanent, full-time role (35 hours/week) with a competitive salary of £71,666 - £75,018 (SM12-SM14). Based at our Greenock office with hybrid flexibility, plus generous perks like 8 weeks' annual leave (29 days + 11 public holidays), health cash plan and more.
Working at Cloch
It is an exciting and pivotal time to be joining Cloch Housing Association as we step into a new era of growth and opportunity. With a refreshed business plan due to launch in 2026/27, we are shaping a bold future that will ensure we continue to deliver high-quality homes, strengthen communities, and respond to the evolving challenges of our sector. Innovation, collaboration and strong leadership will be central to our success as we build on our proud history while embracing fresh ways of thinking.
Guided by our values – Be Better, Be Kind, Be Responsible, Be Positive – we foster an environment where people thrive, ideas are welcomed, and decisions are made collectively. Our culture is one of openness and trust, where our people, tenants and partners have a voice and play a vital role in shaping what we do. We want our people not only to contribute but also to grow, develop and feel empowered to make a difference.
At Cloch, we are proud of the passion, inclusivity and transparency that define how we work. Together, we are committed to building stronger communities, tackling sector-wide challenges head-on, and ensuring that every decision reflects our mission to exceed customer expectations.
How to Fit at Cloch
We believe in a “can do” and reflective approach to life and learning. Change is welcomed here as we continually explore new ways of working and challenge existing processes to enhance how we do things.
Fit is important to us, and we know this will be important to you, so we would love to hear from you if you are someone who:
- Shares our values
- Likes to be hands-on in their approach
- Is open and honest in their communication style
- Encourages others in their development and decision-making
- Holds an overall positive outlook and inspires others through this
Finance and Resource Manager
- Part time
- £42,000 – £45,000 pro-rata
- Hybrid: Glasgow
- Closing 12th January 2026
The Scottish Commission for People with Learning Disabilities (SCLD) is a Human Rights Defender. Our vision is of a Scotland where people with learning disabilities live full, safe, loving and equal lives.
SCLD is seeking a Finance and Resource Manager to join the senior leadership team. This is an excellent opportunity for an experienced finance professional to play a key role in shaping financial strategy, supporting operational delivery, and strengthening governance as we influence the development of policy, practice and legislation for people with learning disabilities.
In this role, you will lead on all aspects of financial management, including the preparation of management accounts, annual budgets, year-end reporting and the maintenance of robust financial controls. You will oversee payroll, ensure compliance with accounting and charity regulations, and manage the audit process. Accuracy, timeliness and strong reporting standards will be central to your work.
Your remit will also include wider operational responsibilities such HR and IT systems administration, procurement and office management. Working closely with two direct reports and colleagues across the organisation, you will help to maintain effective processes and a well-run working environment. You will also provide governance support by overseeing key committee meetings, including scheduling, preparing papers, recording minutes and following up on agreed actions.
We are looking for a qualified accountant with proven experience in financial leadership, ideally gained within a regulated or not-for-profit environment. Strong communication skills, sound judgement and the ability to manage multiple priorities are essential. Experience and knowledge of governance and risk management frameworks will be beneficial.
If you are seeking a strategic finance role within a purpose-led environment where your work will make a meaningful impact, we welcome your application.
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