Every day, people across Scotland are adjusting to life following a diagnosis of a chest or heart condition, after
experiencing a stroke or dealing with Long Covid. At Chest Heart & Stroke Scotland (CHSS), Scotland's
leading health charity, we're working to ensure there is No Life Half Lived, and you could play a vital role
in making that happen.
We provide a range of services, notably through our Community Healthcare Support Service, which delivers supported
self management and recovery services across Scotland.
By joining CHSS as a Volunteering Officer, you’ll have a real opportunity to help people move beyond simply
surviving, towards managing their health, regaining confidence and independence and connecting with their
communities.
About the Role
As part of our scale up of service delivery, we have an exciting opportunity to join CHSS during a period of service
growth. As Self Management Lead, you will lead the operational delivery and ongoing development of CHSS’s
flagship self management programmes, including the Chronic Disease Self Management Programme, Living Well with
Aphasia programme and structured 1-2-1 support service offer for people living with our conditions.
These nationally recognised programmes empower people to build skills, confidence and independence, supporting them
to live well with and beyond their condition. Your leadership will ensure high quality, accessible and resilient
delivery across the South of Scotland, responding to local needs while maintaining national consistency.
You will be responsible for:
• Leading and supporting teams to deliver evidence based self management programmes
• Ensuring continuity and resilience of services across your designated area
• Implementing local operational plans to increase reach, manage risk and safeguard delivery
A key aspect of this role is embedding a culture of continuous improvement, quality assurance and learning. You will
monitor performance, use data and lived experience feedback to identify opportunities for improvement, and
ensure services consistently meet CHSS standards, regulatory requirements and community needs.
You will champion evidence-based practice and support innovation that strengthens outcomes for people affected by
long term conditions and communication disability.
In addition, there will be the requirement of the role holder to be a visible and vocal advocate for the charity that
ensures our position as a key 3rd sector partner within NHS Health Board areas and other geographic systems of
health and social care. The active and continuous development of senior system relationships will underpin the
delivery of the role and ensure the long term success of the charity and the delivery of our No Life Half Lived
Strategy.
The postholder will cover service delivery across Dumfries & Galloway and Borders. In addition, travel across
Scotland will be required for training and meetings with the wider organisation.
Why Join CHSS?
At CHSS, you'll be joining a charity where your work has a genuine impact on people's lives across
Scotland.
Our colleagues describe working at CHSS as rewarding, fulfilling, impactful, friendly and inclusive, reflecting both
the purpose of our work and the supportive culture we continue to build together.
We value people with different experiences, skills and perspectives. Our colleagues join us at many stages of their
careers, from those taking their first steps into employment, to professionals seeking a new challenge, people
changing sectors, and those looking to use their experience in a purpose-driven organisation. What unites us is
a shared commitment to improving the lives of people across Scotland.
What We Can Offer You
Working at CHSS means being part of a passionate organisation that makes a real difference every day. We offer:
• A rewarding, positive and supportive work environment
• Company pension scheme
• Generous annual leave entitlement
• Company sick pay scheme
• Employee wellbeing support
• Life assurance
For full range of our benefits, please see the Benefit Summary document attached to our advert.
Flexible Working
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. While
we encourage flexibility wherever possible, please note that our Retail Shop roles operate within set business
hours of 10:00 am to 5:00 pm to meet the needs of the business.
Safeguarding and Equality
In line with our commitment to safeguarding, this role is subject to a PVG.
CHSS is committed to equity, diversity and inclusion and to creating an environment free from unlawful
discrimination. We welcome applications from all suitably qualified candidates and aim to ensure that no
applicant, volunteer or colleague is treated unfairly because of their background or circumstances.