Cairn is seeking an experienced Maintenance Officer to deliver an effective service within the Maintenance Team, providing excellent customer service through face-to-face interactions, telephone calls and written communications.

Key Responsibilities:

• Support and assist the Maintenance Manager with the delivery of the repairs contracts and ensure repairs are completed on time and meet a high standard.
• Monitor and supervise specialist contractors undertaking non-standard repairs and ensure safety, certification, quality and completion of all works before final invoices are payable and in line with agreed costs and our designated budgets.
• Provide delivery of void repairs process.
• Supervision, task allocation, quality control and any other duties requested by Maintenance manager in regard to our Estate caretaker service.
• Provide advice, guidance and permission in line with relevant policies and procedures such as alterations or rechargeable repairs to ensure a consistent service is provided.
• Deliver partnership working across the organisation to improve performance and ensure collaborative work and a consistency of service.
• Responsible for the delivery of insurance works
• Deliver effective customer service, to ensure we meet our agreed Key Performance Indicators, Service Level Agreements and in line with legislative requirements.
• Perform effective data management to enable accurate reporting and monitoring on our repairs budget and rechargeable and recoverable costs are claimed through third party sources, such as Scottish Government for medical adaptations or insurable works.

Requirements – What We’re Looking For:

• Educated to HND level or other relevant professional qualifications or substantial experience in property and asset management systems. Experience in property and asset management systems to ensure the upkeep of stock condition data.
• Awareness and understanding of Awaabs Law within The Investigation and Commencement of Repair (Scotland) Regulations 2026.
• An understanding of or able to reference the following: COSHH, IOSH, CDM2015, Gas Safe level 2, Electrical safety awareness, Fire safety awareness, Legionella control, Asbestos Control.
• We are seeking someone who has Project management experience and understanding
• Ability to work under pressure, co-ordinate a varied and complex workload in a busy office environment.
• Clerk of Work experience would be desirable.
• Full UK Drivers Licence with access to a vehicle.
• A Basic Disclosure is required for this role.

Employee Benefits: Why Cairn is the Best Place to Work

Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more!

Cairn HA is passionate about creating equal opportunities for everyone and warmly invites applications from all community members.

We are currently looking for a Housing Officer to deliver a high‑quality, customer‑focused housing service in line with the Scottish Social Housing Charter. The post holder will based in our Tenancy South Team and will manage a designated patch. They will also be expected to work flexibly across tenancy management, income recovery, and independent living support. The post holder will support customers to sustain their homes, promote safe and thriving communities, and ensure compliance with legal and regulatory standards.

Key Responsibilities – What You’ll Do:

Principle Duties and Responsibilities include:

• Manage a designated patch, delivering effective tenancy and neighbourhood management services.
• Oversee the allocation and letting of homes, including viewings, tenancy sign-ups, settling-in visits, and liaison with Property Services to minimise void periods and ensure re-let standards are met.
• Administer all aspects of the tenancy lifecycle, including tenancy creation and termination, assignments, successions, subletting and lodger requests, in accordance with policy and legislation.
• Undertake tenancy visits, estate inspections, property checks and neighbourhood walkabouts, addressing environmental concerns and local community priorities.
• Promote sustainable tenancies through early intervention, customer support, partnership working and appropriate referrals to internal and external agencies.
• Investigate and resolve anti-social behaviour, neighbour disputes and community safety issues, using informal interventions and formal enforcement action where necessary.
• Prepare, submit and present cases for court action, including eviction proceedings where necessary, maintaining accurate records and evidencing compliance with legal requirements.
• Identify, respond to and escalate safeguarding concerns in line with organisational policies and statutory responsibilities.
• Maintain accurate records and manage a caseload effectively, ensuring timely progression of actions, compliance with procedures and a positive customer experience.

Requirements – What We’re Looking For:

• Educated to HND level or other relevant professional qualifications with substantial experience within a housing role or similar role delivering a customer focused service.
• Significant Line management/supervisory experience.
• Knowledge of the social housing sector with detailed understanding of housing legislation and best practice guidance.
• Detailed understanding of Welfare Benefits and their interaction within the Social Housing sector.
• Access to transport to travel between locations is required for this role.
• Disclosure Scotland and Right to Work checks are mandatory for this role

Employee Benefits: Why Join Cairn?

We’re committed to creating a workplace where you can thrive. Here’s what you can expect:

• Flexible and hybrid working options.
• Health and wellbeing support.
• Tech and cycle-to-work schemes.
• Compassionate leave and more.

We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.

Join Cairn Housing Association

At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.

We are currently looking for a Housing Officer to deliver a high‑quality, customer‑focused housing service in line with the Scottish Social Housing Charter. The post holder will based in our Tenancy South Team and will manage a designated patch. They will also be expected to work flexibly across tenancy management, income recovery, and independent living support. The post holder will support customers to sustain their homes, promote safe and thriving communities, and ensure compliance with legal and regulatory standards.

Key Responsibilities – What You’ll Do:

Principle Duties and Responsibilities include:

• Manage a designated patch, delivering effective tenancy and neighbourhood management services.
• Oversee the allocation and letting of homes, including viewings, tenancy sign-ups, settling-in visits, and liaison with Property Services to minimise void periods and ensure re-let standards are met.
• Administer all aspects of the tenancy lifecycle, including tenancy creation and termination, assignments, successions, subletting and lodger requests, in accordance with policy and legislation.
• Undertake tenancy visits, estate inspections, property checks and neighbourhood walkabouts, addressing environmental concerns and local community priorities.
• Promote sustainable tenancies through early intervention, customer support, partnership working and appropriate referrals to internal and external agencies.
• Investigate and resolve anti-social behaviour, neighbour disputes and community safety issues, using informal interventions and formal enforcement action where necessary.
• Prepare, submit and present cases for court action, including eviction proceedings where necessary, maintaining accurate records and evidencing compliance with legal requirements.
• Identify, respond to and escalate safeguarding concerns in line with organisational policies and statutory responsibilities.
• Maintain accurate records and manage a caseload effectively, ensuring timely progression of actions, compliance with procedures and a positive customer experience.
• For full details, please download the job description from our website.

Requirements – What We’re Looking For:

• Educated to HND level or other relevant professional qualifications with substantial experience within a housing role or similar role delivering a customer focused service.
• Significant Line management/supervisory experience.
• Knowledge of the social housing sector with detailed understanding of housing legislation and best practice guidance.
• Detailed understanding of Welfare Benefits and their interaction within the Social Housing sector.
• Access to transport to travel between locations is required for this role.
• Disclosure Scotland and Right to Work checks are mandatory for this role

Employee Benefits: Why Join Cairn?

We’re committed to creating a workplace where you can thrive. Here’s what you can expect:

• Flexible and hybrid working options.
• Health and wellbeing support.
• Tech and cycle-to-work schemes.
• Compassionate leave and more.

We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.

We are looking for a technically focused individual to fill an exciting role within our ICT and Digital Transformation Team.

At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.

We are currently looking for an ICT Technical Specialist to provide first and Second level support. We are looking for a person who: will provide excellent customer service, is a team player, is organised, and pays attention to detail. This role might suit a newly graduated candidate of someone who has worked in first and second like support looking to expand their expertise.

Key Responsibilities – What You’ll Do:

Principle Duties and Responsibilities include:

• Working in ICT Service Desk
• ICT Support for Cairn Users
• Microsoft Azure
• Asset Management
• Desktop Support and Cloud Support
• Assisting Officers on Projects

Requirements – What We’re Looking For:

• HND level or other relevant qualification or 2 years relevant experience in a similar ICT Support role.
• Experience providing ICT support, troubleshooting technical issues, and assisting users in a workplace, placement, apprenticeship, voluntary, or educational environment.
• Knowledge of Microsoft Services, M365 products and licensing, specifically SharePoint and good understanding of cloud technologies (XaaS)
• Disclosure Scotland and Right to Work checks are mandatory for this role

Employee Benefits: Why Join Cairn?

We’re committed to creating a workplace where you can thrive. Here’s what you can expect:

• Flexible and hybrid working options.
• Health and wellbeing support.
• Tech and cycle-to-work schemes.
• Compassionate leave and more.

We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.