We are recruiting for a Family Support Worker to join our new Highland Intensive Family Support programme.
This role is about working alongside young people aged 12 to 18 who are at risk of criminal exploitation, or at risk
of being accommodated away from their families. Over a focused 12-week period, you will provide practical and
emotional support that builds on family strengths, reduces the need for statutory support and helps young people
stay safe and connected.
Right There has spent 200 years standing alongside people in Scotland. Last year, we supported almost 4,000 people to
stay in their homes and stay connected to the people they love. Now, as part of our new Highland-wide Intensive
Family Support Service, we are looking for an Intensive Family Support Worker who can help young people and
families feel safer, stronger and more supported.
Your role
As Family Support Worker, you will build trusted relationships with young people, parents, carers, extended family
members and the wider support network around them. You will meet families where they are, with no judgement, and
work with them to identify goals, understand needs and create positive change.
- Provide flexible, intensive support to young people and families across Inverness and local surrounding
areas.
- Work closely with Social Work, Police, Education and other partners to provide joined-up,
wraparound support.
- Use a restorative approach to help families work through conflict, strengthen
relationships and build resilience.
- Carry out whole-family assessments that focus on strengths, needs,
risks and progress towards agreed outcomes.
- Support young people and families with areas such as
wellbeing, education, safety planning, substance use and family relationships.
- Advocate for young people
and families, making sure their voices are heard in planning and decision-making.
- Maintain accurate case
files and contribute to multi-agency meetings and service development.
What you bring
You may already have experience in family support, youth work, social care, education, community services or another
role where you have supported children, young people and families through difficult times. What matters most is
that you can build relationships, stay calm when circumstances are complex and work in a way that is respectful,
practical and hopeful.
- Experience of working with children, young people and families facing challenges, including those on the edges
of care.
- A genuine passion for improving the lives of young people and helping families stay together
where it is safe to do so.
- Knowledge of issues affecting children, young people and families, including
trauma, poverty and family breakdown.
- Understanding of relevant approaches and policy areas such as
GIRFEC, UNCRC, The Promise and SSSC Codes of Practice.
- The ability to prioritise, keep accurate records
and produce clear reports when required.
- Confidence using Microsoft Office and digital
systems.
- The ability to travel across the agreed geographical area, with a full valid driving licence
and access to a vehicle for work purposes.
You will be qualified, or willing to work towards a relevant professional qualification, such as SVQ 2 Social
Services and Healthcare for Children and Young People, HNC or above. If this role excites you but you do not
meet every point, we still encourage you to apply.
Our offer
- Contract: Full time, permanent, 35 hours per week
- Salary: SCP 21-24, £26,231 to £28,532 per
annum.
- Reporting to: Service Manager.
- Working pattern: average of 35 hours per week, worked
flexibly between 8am and 9pm, Monday to Sunday in a pattern that meets the needs of the service and in agreement
with the line manager.
- Usual place of work: Highland Rail House, Station Square, Inverness, with work
also taking place in the local community. Travel expenses are paid between your usual place of work and
appointments undertaken as part of your duties.
- Annual leave: 6 weeks pro rata in the first year, rising
to 8 weeks pro rata in the second year, including public holidays.
- Contributory pension through The
People’s Pension, provided you meet auto-enrolment criteria.Access to a wide range of benefits including
flexible working opportunities, life insurance, enhanced family leave,
- wellbeing support, mentoring,
development opportunities, Cycle to Work and the option to purchase and sell annual leave.
If you are thoughtful, resilient and committed to helping young people and families create lasting change, we would
love to hear from you.
About Us
We are a charity that recently celebrated 200 years of standing alongside people in Scotland. Last year we supported
almost 4,000 people to stay in their homes and stay connected to the people they love.