Are you interested in:

• people and making a real difference to their lives?
• influencing change?
• supporting staff and tenants?
• collaborating with others?
• providing insight and strategic direction?

Then you might be what we are looking for, as a new voluntary Board Member of Manor Estates Housing Association (MEHA) and its subsidiary Manor Estates Associates Limited (MEAL). We are particularly interested to hear from people with skills, knowledge, or experience in:

• Accountancy (preferably a qualified accountant with experience of RSLs)
• Housing Management
• Asset Management
• Procurement
• ICT/Digital
• Community Engagement
• Third Sector experience
• Equality, diversity and inclusion

Our Boards are voluntary but we pay reasonable out of pocket expenses including transport and childcare costs. The MEHA Board meets eight times a year and the MEAL Board meets four times

We are particularly interested in ensuring that our Board is diverse and representative of the communities that we serve.

Previous board experience is beneficial but not essential as we offer an induction and training programme. We carry out annual reviews with all Board members to ensure we are offering appropriate levels of support and training.

You will have opportunities to attend external conferences and events.

About us

We own and manage over 1,000 social and 95 mid-market rent properties, as well as providing factoring services to 1,500 owners operating throughout Edinburgh.

We also have a small number of properties in Fife.

manorestates.org.uk

Next steps

For an informal chat or additional information please contact:

Claire Ironside – Chief Executive

Manor Estates Housing Association ltd

Suite 4, 5 New Mart Place

Edinburgh

EH14 1RW

info@manorestates.org.uk 0131 510 8540

Cairn is seeking an experienced Maintenance Officer to deliver an effective service within the Maintenance Team, providing excellent customer service through face-to-face interactions, telephone calls and written communications.

Key Responsibilities:

• Support and assist the Maintenance Manager with the delivery of the repairs contracts and ensure repairs are completed on time and meet a high standard.
• Monitor and supervise specialist contractors undertaking non-standard repairs and ensure safety, certification, quality and completion of all works before final invoices are payable and in line with agreed costs and our designated budgets.
• Provide delivery of void repairs process.
• Supervision, task allocation, quality control and any other duties requested by Maintenance manager in regard to our Estate caretaker service.
• Provide advice, guidance and permission in line with relevant policies and procedures such as alterations or rechargeable repairs to ensure a consistent service is provided.
• Deliver partnership working across the organisation to improve performance and ensure collaborative work and a consistency of service.
• Responsible for the delivery of insurance works
• Deliver effective customer service, to ensure we meet our agreed Key Performance Indicators, Service Level Agreements and in line with legislative requirements.
• Perform effective data management to enable accurate reporting and monitoring on our repairs budget and rechargeable and recoverable costs are claimed through third party sources, such as Scottish Government for medical adaptations or insurable works.

Requirements – What We’re Looking For:

• Educated to HND level or other relevant professional qualifications or substantial experience in property and asset management systems. Experience in property and asset management systems to ensure the upkeep of stock condition data.
• Awareness and understanding of Awaabs Law within The Investigation and Commencement of Repair (Scotland) Regulations 2026.
• An understanding of or able to reference the following: COSHH, IOSH, CDM2015, Gas Safe level 2, Electrical safety awareness, Fire safety awareness, Legionella control, Asbestos Control.
• We are seeking someone who has Project management experience and understanding
• Ability to work under pressure, co-ordinate a varied and complex workload in a busy office environment.
• Clerk of Work experience would be desirable.
• Full UK Drivers Licence with access to a vehicle.
• A Basic Disclosure is required for this role.

Employee Benefits: Why Cairn is the Best Place to Work

Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more!

Cairn HA is passionate about creating equal opportunities for everyone and warmly invites applications from all community members.

Be part of something bigger than housing. Use your skills, experience, and ideas to influence decisions, strengthen communities, and make a real difference to people’s lives at Paisley.

Bring Your Experience - Help Shape Our Future.

An opportunity to make a difference

At Paisley Housing Association, we believe homes are more than bricks and mortar. We provide safe, affordable homes while investing in communities, supporting tenants and helping people thrive. As we continue to deliver our vision for the future, we are looking for enthusiastic and committed people to join our voluntary Board of Management. You do not need previous Board experience. What matters most is that you share our values, bring an open mind and want to create positive change.

What you will gain

• Board-level governance and leadership experience
• Professional development, induction and training
• The chance to learn from experienced colleagues
• New connections and wider perspectives
• The satisfaction of giving something back

What you will help us do

• Shape our strategic direction and future priorities
• Keep tenants and communities at the heart of decisions
• Provide constructive challenge and sound judgement
• Support good governance and accountability
• Help create stronger homes, places and futures

Could this be you?

We welcome applications from people of all backgrounds and experiences. We are particularly keen to hear from people who can contribute knowledge or insight in areas such as:

• Finance
• Property & Development
• Risk & Governance
• People & Culture
• Digital & ICT
• Community Development
• Customer Experience
• Sustainability

What is involved?

The position is voluntary. Board Members take part in regular meetings, training and strategic planning sessions. You can join us in person or digitally and full induction and ongoing support will be provided.

Cairn is seeking an experienced Responsive Repairs Administrator to provide administrative support within the Maintenance Team to ensure an excellent customer service through face to face interactions, telephone calls or written communications.

Key Responsibilities:

1. Support and assist the Maintenance Team by organising and planning diaries and arranging appointments for inspections and visits.
2. Undertake administrative and clerical duties, such as letter writing or note taking at meetings to support and inform the team and the wider organisation of all agreed actions, outcomes and confirmed responsibilities.
3. Provide Administrative support within the finance systems, by inputting correct codes for invoices before final costs are then authorised by others with delegated authorities.
4. Maintain effective document and system upkeep in line with Company Policies and Procedures and working processes, to ensure industry standards and regulatory requirements are met, and information is processed in line with GDPR requirements.
5. Provide advice and guidance to our customers and colleagues on relevant policies and procedures pertaining to the maintenance team, such as tenant alterations or other repairs and maintenance issues so as to ensure a consistent delivery service.

Requirements – What We’re Looking For:

• Recognised Administration qualifications or 2 years’ experience working in an admin role within the maintenance setting.
• Competent in the use of spreadsheets and Microsoft Office applications Excel and Power Point.
• Experience of working in an office environment as part of a busy team, with strong telephone and letter-writing skills.
• Experience in providing administrative support to a team working in the repairs maintenance sector.
• A Basic Disclosure is required for this role.

Employee Benefits: Why Cairn is the Best Place to Work

Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more!

Cairn HA is passionate about creating equal opportunities for everyone and warmly invites applications from all community members.