Lead a venue that makes a difference
The Robertson Trust exists to prevent and reduce poverty and trauma in Scotland. We bring organisations, communities
and partners together to help create lasting change.
We are looking for an exceptional Venue Manager to lead The Barracks, our unique conference centre and charity hub in
Stirling.
This is not a traditional venue-management role.
As Venue Manager, you will take responsibility for the overall operation, performance and future development of a
vibrant and growing venue that brings together charities, community organisations, partners and visitors from
across Scotland. You will lead an experienced onsite team, oversee customer and tenant experience, manage
commercial performance, build strategic partnerships and play a key role in shaping the future direction of the
venue.
Whether you come from conference and events, hospitality, facilities management, visitor attractions, property
management or another customer-focused operational environment, this is an opportunity to combine commercial
thinking with genuine social impact.
Why join us?
This is a rare opportunity to:
· Lead a highly regarded conference centre and charity hub with a strong reputation.
· Shape the future development, profile and growth of The Barracks.
· Work with a wide range of charities, public bodies, businesses and community partners.
· Lead a talented and committed team.
· Enjoy a broad and varied leadership role spanning operations, customer experience, commercial development and
stakeholder engagement.
· Join an organisation recognised for its values-led culture and commitment to supporting communities across
Scotland.
· Benefit from flexible and hybrid working arrangements where operational requirements allow.
About the role
As Venue Manager, you will be responsible for ensuring that The Barracks delivers an outstanding experience for venue
users, event organisers, tenants, visitors and partners.
You will lead day-to-day operations while also driving longer-term improvement and growth. You'll oversee venue
performance, financial management, business development activity, health and safety compliance, property-related
matters and contractor relationships. You'll use data, feedback and insight to identify opportunities to
enhance services, grow income and maximise the impact of the venue.
A key part of the role will be building strong relationships, both within the venue and externally. You'll work
closely with tenants, community organisations, partner agencies, suppliers and colleagues across The Robertson
Trust to ensure The Barracks continues to thrive as a welcoming, accessible and sustainable charity hub.
About you
We're looking for an approachable and credible leader who combines strong operational oversight with excellent
people skills.
You will bring:
· Experience of managing a venue, conference facility, hospitality operation, visitor destination, facilities
function or similar customer-facing service.
· A track record of leading and developing teams.
· Experience of managing budgets, income and expenditure.
· Strong commercial awareness and a focus on sustainable growth.
· Excellent relationship-building and stakeholder-management skills.
· Experience of working with suppliers and external contractors.
· Confidence managing multiple priorities in a busy operational environment.
· The ability to make sound decisions and remain calm under pressure.
· Knowledge of health and safety and risk management within a public-facing environment.
Experience within the charity sector would be welcome, but it is not essential. We are interested in hearing from
talented leaders from a range of sectors who can demonstrate a commitment to excellent service, inclusive
leadership and continuous improvement.
About The Barracks
The Barracks is a distinctive conference centre and charity hub based in Stirling. Home to a diverse community of
organisations, it provides high-quality meeting, event and collaboration space for charities and other
organisations while serving as a welcoming and accessible environment for tenants, visitors and partners.
As Venue Manager, you will play a central role in ensuring that The Barracks continues to be a place where
organisations connect, collaborate and create positive change.
Ready to make an impact?
If you're an experienced operational leader looking for a role with purpose, challenge and variety, we'd love
to hear from you.
Join us and help shape the future of one of Scotland's most distinctive charity venues.