We are looking for a compassionate, skilled and motivated adviser to join our Thrive Early team.

The Thrive Early Family Adviser will provide practical, holistic support to families with children under five who are experiencing, or at risk of experiencing, poverty. The role will focus on helping families improve their financial wellbeing by providing advice and support around welfare benefits, income maximisation, debt and other financial issues, as well as information sessions to small groups.

A key part of the role will be building trusted, positive relationships with families who may face significant barriers to engaging with traditional advice services. The postholder will work with families over the medium to long term, providing tailored advice, advocacy and practical support to help them achieve greater financial security and wellbeing.

The successful candidate will work closely with colleagues from Home-Start, Save the Children UK, Citizens Advice Scotland and other local partners to deliver coordinated, whole-family support.

Person Specification

Essential:

• Experience providing welfare rights, money, debt or holistic advice.
• Experience supporting people experiencing poverty, financial hardship or complex life circumstances.
• Ability to build trusting relationships with individuals and families.
• Ability to manage a caseload effectively and maintain accurate case records.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with partner organisations and external agencies.
• Commitment to equality, inclusion and reducing child poverty.

Desirable:

• Knowledge of the Scottish Social Security and welfare system.
• Experience of providing information sessions to small groups.
• Experience of working with families with young children.
• Experience of advocacy or casework involving complex issues.
• Experience of monitoring outcomes and contributing to evaluation or reporting.
• Knowledge of local services and support available across the Falkirk Council area.
• Access to a car.

Practical Requirements

The successful candidate will:

• Be able and willing to travel throughout the Falkirk Council area as required by the role.
• Be willing to undertake relevant training and professional development.
• Be able to work flexibly in response to the needs of families and the Thrive Early programme.
• Undergo a PVG check

About Thrive Early

Thrive Early is a partnership programme delivered by Citizens Advice Scotland, Home-Start UK and Save the Children UK. The programme supports the Scottish Government's commitment to tackling child poverty by helping families with children under five to prevent and mitigate the impacts of poverty.

Thrive Early provides integrated, community-based and whole-family support. The programme brings together:

• practical and emotional family support from Home-Start;
• financial, welfare and holistic advice from Citizens Advice;
• opportunities for families to share their experiences and influence service development and wider systems change through Save the Children UK.

Support is tailored to individual family circumstances and aims to improve financial wellbeing, emotional resilience, social connections and access to services.

Equality, Diversity and Inclusion

Citizens Advice Bureau (Grangemouth & Bo’ness) Ltd. is committed to equality, diversity and inclusion. We welcome applications from people from all sections of the community and particularly encourage applications from people whose experiences and backgrounds reflect the diverse communities we serve.

We are committed to making reasonable adjustments throughout the recruitment process and during employment to support candidates and staff with disabilities or other individual requirements.

Applications will be reviewed on an ongoing basis and interviews arranged accordingly. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

s a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives. Somerset Place are looking for a night shift Support Worker to work with 8 young people (aged 16-25) who live in the service. The young people are from a care experienced background and often have experienced complex trauma. There is a focus on building positive relationships with young people and in supporting them to achieve positive outcomes. Given young peoples experiences there is a need to have an empathetic and trauma informed approach.

Main Responsibilities:

This Support Worker Nights role at our Somerset Place service in Glasgow city centre involves working 24 hours per week worked over a 4 week rolling rota, including some weekends. The specific shift times for this role are 9pm-5am and 11:15pm-7:15am.

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Applications will be reviewed on an ongoing basis and interviews arranged accordingly. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives. The role involves weekly key working, carrying out regular reviews and risk assessments. Our Holland Street service is 24/7 emergency access, supporting individuals aged between 16-35 who are experiencing homelessness with referrals coming via the case work teams at Glasgow City Council.

Main Responsibilities:

This Support Worker role working at our Holland Street service involves working nightshifts on a rota that includes select weekend work. The working hours for this role are 24 hours per week, comprised of 3x 8-hour shifts, following a 4 week rolling rota

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

At The Advocacy Project, we pride ourselves on being a great place to work and put the people we support at the centre of everything we do. We are an independent advocacy charity providing one-to-one advocacy for adults across Glasgow, East Renfrewshire and Renfrewshire.

We support people to have their voices heard in decisions about their care, treatment and lives, particularly when they may otherwise find it difficult to be heard. Our work is guided by our values of fairness, independence, inclusion and resilience.

We are looking for a skilled and motivated Delivery Manager to lead our Glasgow team of advocates and ensure our busy, fast-moving service runs effectively. Referrals arrive steadily, often at short notice, and may relate to mental health tribunals, adult support and protection, and other time-critical processes. You will make sure the right advocate reaches the right person at the right time, while maintaining high standards of independent advocacy practice.

What you'll do

• Lead, line manage and support a team of advocates, including supervision, caseload oversight and staff wellbeing
• Manage referral flow and allocate work so urgent cases are covered and caseloads remain manageable
• Ensure practice meets independent advocacy principles and standards
• Retrieve and maintain accurate service data; analyse referral volumes, caseloads, performance and outcomes to identify trends and pressure points; and produce timely monitoring reports for commissioners and internal stakeholders.
• Build effective working relationships with health and social care and other partner organisations
• Help shape the service as demand and commissioning requirements evolve

What we're looking for

• Experience of leading and supervising staff in a frontline service
• Sound judgement under pressure, with the ability to reprioritise quickly
• A clear understanding of independent advocacy, or experience in a closely related field such as social care, mental health or rights-based work
• Confidence using case management systems and service data
• Confident using Microsoft 365 applications and other IT systems
• A strong commitment to placing the people we support at the centre of everything we do

This role would suit someone who remains calm and focused in a busy environment, protects their team’s capacity and is committed to achieving the best outcomes for people who use the service. In return, we offer a generous package of salary, pension, dynamic working, annual leave, CPD, and a wellbeing package.

We are a disability and carer-positive employer and welcome applications from people of all backgrounds. Any offer of employment will be subject to satisfactory references and a PVG check.