LHM is a Glasgow-based charity supporting people affected by homelessness, poverty, social exclusion and a wide range of complex life circumstances. Founded in 1909, LHM has a long history of providing compassionate, high-quality support.

At the heart of our work is a welcoming and inclusive community where everyone is treated with dignity, respect and kindness. We are looking for a compassionate, confident and enthusiastic Client Support Worker to join our Day Centre team.

This is an exciting opportunity for someone who is passionate about working alongside people, building meaningful relationships and helping clients access the support, experiences and opportunities that matter to them.

About the Role

As a Client Support Worker, you will be part of our frontline team, helping to create a safe, welcoming and supportive environment for everyone who comes through our doors. The role will include:

• Building positive and trusting relationships with clients.
• Providing practical and emotional support.
• Recognising individual needs and helping clients access appropriate services and specialist support.
• Supporting clients with issues relating to housing, health, wellbeing, benefits and other areas affecting their lives.
• Encouraging clients to participate, build confidence, develop skills and try new experiences.
• Responding appropriately to challenging situations while maintaining dignity, compassion and professional boundaries.
• Maintaining accurate and appropriate records.
• Working collaboratively with colleagues, volunteers and external partners.
• Supporting clients to take part in activities and other opportunities where appropriate, particularly where these support client engagement, relationship-building, wellbeing and social connection.

This is a varied and rewarding role. No two days will be exactly the same, and the successful candidate will need to be approachable, adaptable and comfortable working within a busy Day Centre environment.

About You

We are looking for someone who:

• Has experience of supporting people affected by homelessness, poverty and social exclusion, including people experiencing poor mental health and other complex challenges.
• Can communicate confidently and sensitively with people from a wide range of backgrounds.
• Understands safeguarding, confidentiality and professional boundaries.
• Can remain calm and make sound decisions in challenging situations.
• Is compassionate and non-judgemental while also able to maintain clear and consistent boundaries.
• Enjoys working as part of a team and is willing to contribute across different areas of our work.
• Can work independently, use initiative and recognise when guidance or additional support is required.
• Holds a relevant social care qualification at SCQF Level 6 or above, or an equivalent qualification.
• The successful candidate will be required to undertake a satisfactory PVG Scheme check.

What We Offer

• A permanent, full-time position.
• A competitive salary of £28,000.
• Generous holiday entitlement.
• Employer pension contributions.
• Access to an Employee Assistance Programme.
• Ongoing training and professional development opportunities.
• The opportunity to help shape and develop an evolving frontline service.
• The chance to make a genuine difference within a trusted and welcoming community.

Why This Role Matters

This role is about much more than providing practical support. It is about seeing the whole person, recognising their strengths and creating opportunities for them to feel heard, respected, included and valued.

You will be joining a team committed to working collaboratively, sharing skills and providing consistent support. Your contribution will help us create more opportunities for clients, respond effectively to increasing demand and ensure that LHM remains a place where everyone has a place.

At The Advocacy Project, we pride ourselves on being a great place to work and put the people we support at the centre of everything we do. We are an independent advocacy charity providing one-to-one advocacy for adults across Glasgow, East Renfrewshire and Renfrewshire.

We support people to have their voices heard in decisions about their care, treatment and lives, particularly when they may otherwise find it difficult to be heard. Our work is guided by our values of fairness, independence, inclusion and resilience.

We are looking for a skilled and motivated Delivery Manager to lead our Glasgow team of advocates and ensure our busy, fast-moving service runs effectively. Referrals arrive steadily, often at short notice, and may relate to mental health tribunals, adult support and protection, and other time-critical processes. You will make sure the right advocate reaches the right person at the right time, while maintaining high standards of independent advocacy practice.

What you'll do

• Lead, line manage and support a team of advocates, including supervision, caseload oversight and staff wellbeing
• Manage referral flow and allocate work so urgent cases are covered and caseloads remain manageable
• Ensure practice meets independent advocacy principles and standards
• Retrieve and maintain accurate service data; analyse referral volumes, caseloads, performance and outcomes to identify trends and pressure points; and produce timely monitoring reports for commissioners and internal stakeholders.
• Build effective working relationships with health and social care and other partner organisations
• Help shape the service as demand and commissioning requirements evolve

What we're looking for

• Experience of leading and supervising staff in a frontline service
• Sound judgement under pressure, with the ability to reprioritise quickly
• A clear understanding of independent advocacy, or experience in a closely related field such as social care, mental health or rights-based work
• Confidence using case management systems and service data
• Confident using Microsoft 365 applications and other IT systems
• A strong commitment to placing the people we support at the centre of everything we do

This role would suit someone who remains calm and focused in a busy environment, protects their team’s capacity and is committed to achieving the best outcomes for people who use the service. In return, we offer a generous package of salary, pension, dynamic working, annual leave, CPD, and a wellbeing package.

We are a disability and carer-positive employer and welcome applications from people of all backgrounds. Any offer of employment will be subject to satisfactory references and a PVG check.

We are looking for a Partnerships Manager based in East or South East Scotland, someone who wants to help build our programme across these regions. You’ll join a friendly, supportive and values-driven team, working with employers, public sector organisations and communities to create life-changing opportunities for young people through mentoring.

About the role

This is a unique opportunity to help shape MCR Pathways’ growth. As Partnerships Manager, you’ll build relationships with employers, public sector organisations and community partners that create sustainable pipelines of volunteer mentors and wider organisational support.

You’ll enjoy a varied and autonomous role, combining business development, relationship management and regional partnership building. Working flexibly between home, partner locations and communities across the East & South East of Scotland, you’ll have the opportunity to influence how mentoring grows across the region while being supported by an experienced national team committed to achieving lasting impact for young people.

Key responsibilities

• Research, map, and secure new corporate, public sector, and SME partners whose CSR, ESG, and D&I pillars align with MCR Pathways’ mission.
• Deliver compelling pitches, proposals, and workplace engagement events to drive high-volume mentor recruitment and hit ambitious monthly regional targets.
• Serve as the primary account manager for regional partners, delivering exceptional service to nurture long-term commitment and turn partners into active champions of the program.
• Collaborate with the Communications team and local networks to execute place-based campaigns and social media drives that raise brand visibility and generate prospective mentor inquiries in priority areas.
• Work closely with cross-functional internal teams to optimise the conversion process, guiding prospective mentors seamlessly from initial inquiry through to active onboarding.
• Utilise CRM systems and dashboards to track pipeline activity, evaluate campaign ROI, and monitor key recruitment and retention metrics.

About you

• Experience of and expertise in relationship-building on an organisational and individual level
• Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
• Experience and understanding of the importance of recruiting a diverse range of volunteers
• Can-do, proactive, flexible, solution-focused attitude
• Belief in young people’s potential, modelling motivation, commitment and resilience
• Knowledge of East and South East Scotland, including community groups and organisations

This role would suit someone with experience in business development, partnerships, account management or fundraising who is ready to take the next step in their career. You’ll have the opportunity to shape partnerships across the East and South East of Scotland while being supported by an experienced national team.

About us

MCR Pathways is an award-winning mentoring charity, founded in Glasgow in 2007 and now expanding across East and South East Scotland. Every week, our volunteer mentors give just one hour of their time to help young people build confidence, recognise their strengths and realise their potential. Through trusted, long-term relationships, mentoring helps young people navigate challenges, broaden their horizons and create brighter futures.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits include: 30 days annual leave (inclusive of public holidays) in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, annual salary increment, Employee Assistance Programme, Life Assurance – 4 x salary.