About Refugee Sanctuary Scotland
Refugee Sanctuary Scotland works to prevent and alleviate destitution and homelessness among people seeking asylum
and refugees in Scotland. We provide safe accommodation, practical and financial assistance, access to legal
support, advocacy, wellbeing activities and opportunities for people to build greater stability and
independence.
Our accommodation programme supports people who have become destitute, including people who have received a negative
decision on their asylum claim and have No Recourse to Public Funds.
RSS is now expanding its accommodation work beyond Glasgow and Edinburgh into Aberdeen, where we intend initially to
accommodate four people across two two-bedroom flats.
Purpose of the Role
The Ending Destitution Coordinator (EDC) will have day-to-day responsibility for supporting individuals accommodated
by RSS in Glasgow, Edinburgh and Aberdeen.
The postholder will provide practical, person-centred support, helping residents maintain stable accommodation,
access appropriate legal and other specialist services, attend important appointments and work towards positive
and sustainable move-on outcomes.
A key element of the role will be supporting the establishment and ongoing delivery of RSS's new accommodation
provision in Aberdeen.
Key Responsibilities
Resident Support and Casework
- Act as the principal RSS contact for individuals living in our accommodation.
- Build
professional, respectful and trusting relationships with residents, ensuring that dignity, choice and
independence remain central to our support.
- Develop and regularly review individual support and
move-on plans with each resident.
- Maintain regular contact with residents and undertake
scheduled accommodation visits.
- Identify practical, financial, health, wellbeing, safeguarding
and other support needs and make appropriate referrals.
- Support residents to understand
correspondence and access appointments and services where appropriate.
- Maintain accurate,
confidential and up-to-date case records.
- Encourage residents to develop independence and
prepare for sustainable move-on from RSS accommodation.
Immigration and Legal Support
- Work closely with residents and their legal representatives to ensure they have access to appropriate
immigration and asylum advice.
- Support residents to engage effectively with solicitors and
other specialist agencies.
- Help residents gather information and documentation required by
their legal representatives where appropriate.
- Monitor progress and significant developments in
residents' cases and ensure that changes affecting their accommodation or support needs are communicated
appropriately.
- Recognise the boundaries of the role and refer all matters requiring immigration
or legal advice to appropriately qualified professionals.
Accommodation
- Oversee the day-to-day wellbeing of residents within RSS accommodation in Glasgow, Edinburgh and
Aberdeen.
- Conduct regular property visits and identify maintenance, safety or welfare
concerns.
- Support residents to understand their responsibilities while living in RSS
accommodation.
- Liaise with the Operations Manager and other colleagues regarding repairs,
utilities, furnishings and other property-related matters.
- Help ensure accommodation remains
safe, welcoming and appropriate for residents.
- Respond appropriately to accommodation-related
concerns, disputes or incidents and escalate serious matters to the CEO.
Aberdeen Expansion
The EDC will play a central role in establishing RSS's new accommodation provision in Aberdeen and will support
four residents accommodated across two two-bedroom RSS flats in Aberdeen.
For more information, please download the Person Specification below.