JOB PURPOSE

This role has two purposes:

1. To support the fulfilment of the Membership Strategy, drive and lead a membership engagement and recruitment re-focus across the region as a whole, providing support at an individual property level.

2. In support of the Membership Strategy, feed a from-the-ground perspective into current and future campaigns, initiatives and offers to optimise their success.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

At a property/regional level:

1. In fulfilment of the Membership Strategy, drive and lead a membership re-focus across the region as a whole. Supporting individual properties with specific action plans.

2. Understand the challenges and opportunities for membership engagement and recruitment for the region and at each property, and use this knowledge to give context to driving the pragmatic operationalisation of Membership Strategy campaigns and initiatives through bespoke property membership recruitment plans – including:

• implementation activities supporting campaigns and initiatives
• development and delivery of staff training (employee and volunteer)
• agreeing milestones for achieving agreed targets

3. Actively seek opportunities to challenge current property thinking and delivery of membership engagement and recruitment, and help the property “do things differently” if this will have a positive impact.

4. Support the Membership Marketing Manager with the roll-out of campaigns – including developing collateral to support properties achieve membership recruitment targets, local media messaging etc.

5. At a regional-level, contribute a membership perspective to cross-regional/cross-functional projects – for example in collections & conservation-in-action, events & formal learning, functions, food & beverage, gardens, holidays, nature conservation, retail, new systems and processes

6. Across the region, drive income generation in year and drive conversation of visitors to members from 2.5% towards 9%, through developing tools and practice to support and sustain income growth beyond the fixed-term period.

At a central Membership function level

7. Using insight and performance data, review target achievement, test new approaches, monitor results, evaluate effectiveness, and identify opportunities for continuous improvements – and, as appropriate, feed these back into central the Membership team to influence future approaches, campaigns, and initiatives for roll-out to other regions/properties.

8. Contribute to projects that improve the member journey at our places, including: online and in-person sign-up processes, data collection, membership administration, digital cards, and EPOS till related service improvements.

9. Build a network of peer membership organisations as a forum for exchanging initiatives, information, best practice etc.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

Accurate finances, effective systems and well-organised administration are essential to FST’s ability to support its members and deliver its work across Scotland’s performing arts sector.

That’s why this role matters.

We’re looking for someone with practical experience of day-to-day bookkeeping and administration who enjoys working accurately, keeping things organised and providing a helpful service. Working closely with the Operations and Finance Coordinator and colleagues across FST, you will help ensure that our finances, office operations and wider team activity run smoothly.

If that sounds like the kind of work that motivates you, we’d be delighted to hear from you!

Lung Ha Theatre Company is looking for a new Chair of its Board of Trustees. We’re seeking to find someone who can support us with delivering our ambitious plans and our work as Scotland’s leading theatre company for actors and theatre makers with a learning disability and autism.

The Chair of the Board of Trustees provides strategic leadership to the organisation, ensuring effective governance and supporting the delivery of its artistic vision and charitable purpose. Working closely with the Board and senior staff, the Chair helps shape the organisation’s direction, safeguards its values, and promotes its role within the community and the wider arts sector in Scotland.

Birds of Paradise Theatre Company (BOP) is Scotland's leading disability-led professional theatre company. We create high-quality theatre and provide opportunities for disabled artists to develop and thrive.

We're seeking maternity cover for our Young Artists Development Officer, supporting an existing group of 12 disabled young creatives (18–25) to develop their production for April 2027. The Young Artists retain full creative control of the work; this role provides the dramaturgy, directing, design, or creative producing support they need to realise it, through weekly sessions from January to March 2027 and into production week in April.

You'll receive a full handover from the current post holder before taking on the group independently, and ongoing support from BOP's core team throughout.

Essential:

• 3+ years' experience leading collaborative theatre-making processes in participatory contexts
• Demonstrable experience working with disabled/neurodivergent young people or young adults
• Demonstrable experience adapting creative processes to support individual access requirements
• Substantial project management experience
• Experience of safeguarding protected adults

Desirable:

• Experience supporting disabled/neurodivergent young people/young adults through transitions
• Experience creating work with creatively embedded access
• Lived experience of disability