About Us

Borders Carers Centre is dedicated to improving outcomes for unpaid carers across the Scottish Borders. We provide a range of services to help carers achieve positive personal outcomes and maintain their wellbeing.

We offer advice, information and support, which includes assessing carer needs and producing carers support plans, benefits support, grants & funding, short breaks and peer support groups. We also offer a counselling service, hospital services and a programme of events and activities.

The Role

We’re looking for an experienced and motivated Operations Manager to lead our Carer Liaison Team and ensure the Centre operates efficiently and effectively. You’ll play a key role in supporting staff, overseeing service delivery, and contributing to the strategic development of the organisation.

This is a new role within the organisation and is a rewarding opportunity to make a real difference in the lives of carers while shaping the future of a respected local charity.

Key Responsibilities

• Line manage, support, and develop the Carer Liaison Team through supervision, mentoring, and reflective practice.
• Ensure high-quality support for carers that promotes independence and wellbeing.
• Oversee operational communications, events, and deputise for the Chief Officer when required.
• Contribute to organisational planning, monitoring, and reporting.
• Promote collaborative working across the team and with external partners.

About You

You’ll be a confident leader with strong interpersonal skills and a passion for supporting carers. You should have:

• Proven experience in team management and service delivery.
• Excellent organisational and communication skills.
• A proactive, solution-focused approach.
• A full driving licence and access to a reliable vehicle (travel across the Borders required).

We are looking for an organised, dynamic individual to join our team at Fife Carers Centre as a Carers Education Development Worker.

Due to the success of the Dementia Carers Education Programme, we are expanding our offer and looking for someone to design and develop condition-specific education programmes for unpaid carers across Fife, working in partnership with NHS Fife, Fife Health & Social Care Partnership, and third sector colleagues to deliver structured, meaningful learning that makes a real difference to carers' lives.

We are looking for someone with experience of designing and delivering training or education programmes for adults, strong group facilitation skills, and the ability to build effective working relationships across complex partnerships. Digital literacy and the drive to widen access to carers education are also important to us.

Carers of East Lothian is a values driven local charity making a real impact in the community supporting adults who care for family and friends. We have an excellent reputation, gaining recognition through the Carers Trust ‘Excellence for Carers’ Award and have secured the contract to deliver adult carer services across East Lothian for an initial two-year period and a total period of up to six years, to 2031. We are a Carer Positive Exemplary employer, Disability Confident Committed and a Living Wage employer. We are currently recruiting for the following opportunity:

Key Responsibilities:

• Re-establish, champion and promote Respitality as a valued part of Carers of East Lothian’s short breaks offer.

• Build relationships with local hospitality, tourism and leisure businesses, approaching at least one new business each month to secure donated breaks.

• Work with carers to understand their circumstances, preferences and support needs; match them with suitable local or national breaks and assist with bookings, donor communication and referrals where required.

• Develop partnership working with East Lothian Young Carer Service and colleagues to extend appropriate opportunities to young carers and families and, where helpful, combine breaks with other grants.

• Maintain accurate records of enquiries, donations, matches, outcomes, feedback and impact, and provide regular statistics and progress updates for funders and stakeholders.

• Ensure delivery complies with GDPR, confidentiality, safeguarding procedures and organisational policies.

• Contribute to the Respitality Delivery Network, maintain contact with Shared Care Scotland, and support related carer-friendly initiatives including Carer ID Card, Carer Positive and Think Carer training.

• Undertake other reasonable operational duties consistent with the purpose and level of the post.

Flexible working arrangements and 6% matched pension.

If this sounds like the kind of meaningful, varied and enjoyable role you are looking for, please apply and tell us how your skills, experience and enthusiasm would help us develop Respitality for carers in East Lothian.