‘Are you passionate about Mental Health and Wellbeing? Supporting your team in the delivery of services to ensure the people we work with reach their potential?’

If so this role could be for you!

About the service

Based within Cyrenians' Community Learning Hub in Falkirk, the services under this role span three key areas: young people's services, community links and homelessness prevention, and specialist mental health support.

Together, these services support people across Forth Valley to overcome barriers, reduce social isolation, improve wellbeing and build stronger connections within their communities. Working closely with partners across health, education and the third sector, the teams help people access opportunities, navigate challenges and move towards positive outcomes.

About the role

As Service Manager, you will lead a team of outreach practitioners, working closely with partners across health, social care, justice, employability and community services, you will ensure services are delivered safely, effectively and in line with Cyrenians' values.

You will support staff to deliver high quality practice, oversee service performance and contribute to the development and sustainability of our work through partnership building, monitoring impact and identifying opportunities for growth.

This is a varied and rewarding role that combines people management, partnership working and service leadership, helping to shape and develop services across Forth Valley.

About you

You will be a collaborative and supportive leader who understands the value of partnership working and building strong relationships to achieve the best outcomes. With experience of leading teams, you will be committed to creating a positive culture where staff feel empowered and supported in their roles.

You will take a person-centred approach, both in supporting your team and in ensuring the people we work alongside receive high-quality support tailored to their individual needs. You will also be confident in demonstrating the impact of your work through reports, presentations, meetings and funding applications.

How we’ll support you

You’ll be working as part of a supportive management team, with opportunities to work closely with experienced colleagues across our Justice and Inclusion pillar, the wider organisation, and external partners. We encourage shared learning, creativity and collaboration, and you’ll be supported to make a positive impact for the people and communities we serve.

You’ll have access to regular support and supervision, opportunities for professional development, and wider Cyrenians support, including our learning and development programme and staff wellbeing services.

About Cyrenians

At Cyrenians we tackle the causes and consequences of homelessness by taking a values-led and relationships-based approach to delivering our services. You can find out more about our values and our impact online.

Crisis is the national charity for people experiencing homelessness. We have embarked on our10-year strategyfor ending homelessness. We know it is not inevitable. We know together we can end it.

We have an exciting opportunity to join our Edinburgh Skylight as a Receptionist/Administrator in our Crisis Skylight Edinburgh Team. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.

You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of Cranston House. This role is based onsite with no option for homeworking.

About you

To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understands the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

Trust in Fife, a homeless charity working throughout Fife, are seeking a motivated, forward-thinking person for the newly created post of Operations Supervisor (Housing Support).

About Us

Trust in Fife operates two homeless accommodation hostels in Kirkcaldy providing support and guidance to people aged over 16 who have found themselves homeless. We also provide support to people in the private rented sector through the Fife Private Rental Solutions (FPRS) team. Our charity shop, The Cairn Centre, supports a team of volunteers and offers value for money products in the local community. All this helps us to work towards achieving our mission of taking positive steps towards assisting vulnerable and homeless people in Fife.

The Role

The post-holder will be a key member of the senior staff team with responsibilities relating to the positive and effective day-to-day management of operational support staff. Applicants are required to be interested in assisting clients through their homeless journey; have good communication skills; and be qualified to SVQ Social Services and Healthcare SCQF Level 9.

The successful applicant will be subject to a PVG Disclosure check; must have a current UK driving licence; and must be willing to apply for, and maintain, registration with the Scottish Social Services Council (SSSC). A willingness to be part of an On Call team is also a requirement.

Experience of working within the voluntary sector would be advantageous but not essential.

Benefits

In return Trust in Fife offers:

• 35 days annual leave.
• Additional annual leave days after 5 years service.
• Company pension contributions.
• PVG/Disclosure Scotland return paid for by the company.
• Employee Assistance Programme.
• Enhanced company sick pay.
• Support with qualifications and training.

Lead Services That Make Care and Lives Better

At Wheatley Care, we believe everyone is entitled to live an independent, healthy and happy life, filled with opportunity. Our vision is to deliver care that feels personal and matters most to the people we work for. We listen, we learn and we deliver, ensuring the people we support remain at the heart of every decision we make. Our values of Excellence, Inclusion, Ambition and Trust underpin everything we do.

We're looking for an experienced and inspirational Health & Wellbeing Manager to lead our specialist Lanarkshire Self-Directed Support Services, supporting adults across the region to achieve positive outcomes and live the lives they choose.

This is an exciting opportunity for a values-driven leader to shape high-quality services that support people with diverse and often complex needs, while developing and inspiring teams to deliver outstanding person-centred support every day.

About Lanarkshire SDS

Lanarkshire SDS is a dynamic and growing service providing tailored support to adults throughout North and South Lanarkshire. Our teams work alongside individuals living in their own homes to help them maintain independence, improve their health and wellbeing, build community connections and achieve meaningful personal goals.

We're proud that our service has achieved a Grade 5 (Very Good) Care Inspectorate rating, reflecting our commitment to delivering high-quality, personalised support and positive outcomes for the people we work for.

The people we support may have:

• Mental health support needs
• Learning disabilities
• Autism and neurodivergence
• Physical disabilities
• Acquired brain injuries
• Alcohol or substance-related support needs
• Age-related frailty and cognitive decline

Every support package is unique, requiring creative, outcome-focused leadership and a commitment to delivering services that genuinely place people at the centre of decision-making.

The Role

As Health & Wellbeing Manager, you will provide operational and strategic leadership across Lanarkshire SDS, ensuring services remain innovative, responsive and compliant while promoting exceptional outcomes for the people we support.

You will play a key role in delivering Wheatley Care's ambition to provide personalised services, care to be proud of and better lives, helping people achieve independence, choice and control over their future.

You will:

• Lead and manage multidisciplinary teams across several Lanarkshire locations.
• Drive excellence in person-centred and outcome-focused support practices.
• Champion the principles of Self-Directed Support, choice and independence.
• Develop positive partnerships with health and social care professionals, local authorities, families and community organisations.
• Monitor quality, performance and compliance against Care Inspectorate standards.
• Support and develop Health & Wellbeing Leads and frontline colleagues.
• Take responsibility for service performance, staffing and budget management.
• Promote a culture of continuous improvement, innovation and learning.
• Use customer feedback, insight and lived experience to shape service improvement and enhance outcomes.
• Ensure individuals are supported to maximise opportunities within their local communities and develop meaningful connections.
• Lead services through growth, transformation and positive change.
• Foster an inclusive environment where dignity, respect and safety are fundamental to the support we provide.

What We're Looking For

We're seeking a proven leader who combines professional expertise with compassion, resilience and a genuine commitment to improving lives.

You will bring:

• Substantial management experience within social care, health and wellbeing services.
• Strong knowledge of Self-Directed Support principles and legislation.
• Experience supporting people with complex needs in community-based services.
• A track record of delivering high-performing, person-centred services.
• Excellent leadership and people management skills.
• Knowledge of regulatory requirements and quality assurance frameworks.
• Experience managing budgets and service performance indicators.
• The ability to influence, inspire and develop successful teams.
• Strong partnership working skills and experience of building effective stakeholder relationships.
• A relevant qualification in Health & Social Care, Leadership and Management or equivalent.

Why Wheatley Care?

At Wheatley Care, we recognise that outstanding care begins with outstanding people. That's why we're investing in our colleagues through leadership development, workforce planning, learning opportunities and a values-driven culture where people are empowered to make a difference.

In return, you'll have the opportunity to:

• Lead a highly regarded service with a Grade 5 (Very Good) Care Inspectorate rating.
• Influence the future direction of Self-Directed Support services across Lanarkshire.
• Develop and mentor future leaders.
• Work within a supportive and ambitious organisation committed to innovation and continuous improvement.
• Help shape services that are personalised, responsive and built around what matters most to the people we work for.
• Make a meaningful difference to people's lives every single day.
• Join an organisation at an exciting point in its journey as an independent, sector-leading care provider.

If you're a passionate leader who believes in empowering people to live independently, build meaningful lives and achieve their personal outcomes, we'd love to hear from you.

Join Wheatley Care and help us deliver care to be proud of, personalised services and better lives for people across Lanarkshire.

For an informal discussion about the role, please contact:

Kelly Lavery

Director of Operations - SDS

07584 798 875

Kelly.Lavery@wheatley-care.com