About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen –not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

Working as a Service Coordinator within Simon Community Scotland’s Milestone service is a unique opportunity. You are operating at the intersection of acute clinical care, harm reduction, social prescribing and residential support.

Milestone is an intermediate care service designed for people experiencing homelessness who have complex health needs. To succeed here, your role must bridge the gap between the Safer Services (risk management and trauma-informed care) and the complex health issues (physical and psychosocial recovery). This is a great opportunity for the right person.

Service Delivery

This role will support the Service Lead at Milestone with the day-to-day delivery of the service and the development of our Safer Services Model at Milestone.

The Safer Services framework is about more than just physical safety. It focuses on psychological safety and reducing harm in a way that keeps the person at the centre.

Trauma-Informed Triage

Work with the Service Lead to ensure that Milestone operates within the Safer Services model, informing MDT decisions, creating holistic safety and wellbeing plans based on each person’s unique needs, and leading on activity coordination.

Harm Reduction Coordination

Lead on Naloxone training, overdose prevention education, and providing safety plans for people when they move on from Milestone. This includes social prescribing and community mapping.

Safe Transitions

Help remove the “cliff edge” of discharge by coordinating warm handovers between Milestone and community GP or harm reduction services, healthcare providers, and community-based services.

Coordinate SCS Pathways

Ensure the service is connected with all relevant Simon Community Scotland services, including Street Services, Housing First, VHS and Safer Communities, We See You, and StreetReads.

Job Summary

Community Mapping: “The Strengths-Based Approach”

In this role, community mapping isn’t just about making a list of nearby GPs. It’s about identifying the person’s strengths and community and healthcare options and people that offer connection without judgement.

• Community Mapping: You will support the team to sit with a person to create a literal or digital map of their “safe zones”. This includes identifying recovery cafes or services, libraries with digital hubs (like SCS’s Get Connected, Gambling Harms or Streetreads), or green spaces that support mental wellbeing.
• Service Landscapes: You will map the “warmest” routes to secondary care. For example, which pharmacies in Edinburgh are most supportive of those on Opioid Substitution Treatment (OST)?
• Which dental practices specialise in working with people with anxiety? Ensure the people we support are fully included in We See You and our Edinburgh Support Hub and Edinburgh Pathways Services.
• Safety Mapping: Under the “Safer Services” model, you will identify high-risk areas to avoid, helping the people we support plan transit routes that don’t pass through areas associated with previous trauma.
• Suitable Accommodation: Ensuring the person moves on to a suitable safe space, whatever that means to them.
• Expanding the Service Coordinator role to include community mapping, reintegration, and psychosocial activities turns the position from a clinical facilitator into a community connector for the guests at Milestone.
• In the Simon Community Scotland context, this means moving beyond just “getting healthy” to “staying healthy by belonging”.

Reintegration: The Warm Handover

Milestone is a temporary stay. Reintegration is the most important phase of the journey.

• The Transition Bridge: You will coordinate with partners like Cyrenians or The Access Place to ensure that when a person leaves, their health momentum doesn’t stop.
• Social Prescribing: Instead of just a medical prescription, you might “prescribe” a peer-support group or a volunteering opportunity. You will physically accompany a guest to their first session to lower the “barrier of the unknown”.
• Digital Inclusion: Utilising SCS’s Get Digital model, you’d ensure that people have the hardware and the data to manage their own health appointments and stay connected to their new community assets post-discharge.

Psychosocial Activities: Building Social Capital

Psychosocial support at Milestone focuses on the idea that recovery is easier when life is full of meaningful

alternatives to harmful activities.

• Therapeutic Connection to Nature & Arts: You might lead or coordinate sessions that allow for non-verbal expression of trauma, such as gardening or outdoor activities.
• Community and Support Groups: Facilitating groups that focus on the MAT Standards (Medication Assisted Treatment), helping people understand their rights and empowering them to take an active role in their clinical decisions.
• Life Skills for Independence: Practical psychosocial work like “Cooking for Health” on a budget or “Sleep Hygiene” workshops. These activities reduce the anxiety of returning to independent living. These will be co-designed and co-created in partnership with the people we support.

Admission

Health Outcome Focus: Acute medical stabilisation; BBV screening, attending appointments, transport and advocacy, holistic healthcare planning and safety plans.

Psychosocial/Mapping Focus:Creating a “Safety Map” & building trust.

Mid-Stay

Health Outcome Focus: Medication adherence; chronic condition management.

Psychosocial/Mapping Focus: Engaging in group activities; identifying community assets.

Discharge

Health Outcome Focus: GP registration; “Warm” clinical handover. Warm handovers for health and housing services.

Psychosocial/Mapping Focus: First visit to a community hub; digital health setup.

Post-Stay

Health Outcome Focus: Reduced A&E presentations.

Psychosocial/Mapping Focus: Enhanced community networks and engagement. Sustained social connection; peer support engagement.

North East Edinburgh Recovery Service

Step Up - Come join our team

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in North East Edinburgh Recovery Service are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

The North East Recovery Hub is a one-stop shop which offers a full range of drug and alcohol treatment and support services. We are a multi - disciplinary team comprising of Voluntary Sector TPS, NHS and social work staff. We are based with our main office in Leith, and a satellite location in Craigmillar. This role will be based Monday, Tuesday and Thursday at our satellite location at Craigmillar. Wednesday and Friday will be based at our main office in Leith.

We understand that everybody’s experience is different. When people come to the Hub, we personalise their care to achieve their goals.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

Full training will be provided to you. We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As an Assistant Service Co-ordinator, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

We value lived experience, please click here to read more about our views.

We welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.

Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role and based on experience.

Organisation profile:

Dean and Cauvin Young People’s Trust is one of Edinburgh’s oldest and established charities, providing residential group living and community, family and group work support to children, young people and families. We are committed to implementing The Promise and building strong and caring relationships with our young people rooted in our values of Care, Perseverance, Acceptance and Hope. We provide a scaffolding of love and support around them as they take their first steps towards a confident and independent future.

Role:

This is an exciting opportunity to come and join our team as a Residential Worker based at Chestnut Wynd, our house for young people. Situated in West Granton, our purpose-built house provides a safe and nurturing home for up to five young people aged 15-21 and a range of modern facilities and wellbeing spaces designed to help them grow, develop and make a successful transition to young adulthood.

As part of a team you will work closely with the young people we live alongside to provide the daily care and support they need and the advice and guidance to manage their health and wellbeing, independent learning and living skills, education and training needs. Our house staff also work closely with our community-based team to provide additional 1:1 and group supports to young people and to further develop their social and community connections. We work together with families, social work, health services and other colleagues to keep the strengths, aspirations and voice of the young person at the heart of all we do while ensuring their safety and welfare is always maintained.

This is an exciting opportunity for someone to be part of our team as we adapt our services to #KeepThePromise. We are looking for skilled individuals who are passionate about working with young people building strong relationships with them. This role will suit someone who understands child development, trauma-informed practice and is skilled in planning and delivering robust assessment and interventions with young people, as well as being positive and thoughtful, and rights focused.

A residential worker is a hugely important role for us. As a key part of our team you contribute to creating a culture of nurture and care for our young people while also ensuring the house is maintained and resourced to meet the needs of young people and staff.

This is an exciting opportunity for someone to be part of our team as we adapt our services to #KeepThePromise. We are looking for someone who is:

• An individual who is skilled in planning and delivering a range of 1:1 and group-based practice approaches with young people.
• Values-led and rights focused.
• Able to have honest and courageous conversations
• Passionate about working alongside children, young people and families.
• Able to build strong and effective relationships with young people, their family and professional and social support networks.
• Works in a way that that is rooted in an understanding of child and young people’s developmental needs, trauma-informed and restorative approaches.
• Can undertake assessment and care-planning processes for young people to ensure a focus on positive outcomes.
• Flexible, creative and fun!

This role involves a shift pattern over a six-week rota and therefore requires weekend working, and sleep-ins.

We are committed to the development of all our staff and the successful applicants will have access to:

• Regular support and supervision
• Continuous Professional Development
• Training and learning opportunities.
• Discounted access to our holiday caravan
• Our Employee Assistance Scheme

If you are someone who can make a difference for young people and have relevant experience with social work, youth/community/family work or other relevant experiences then we want to hear from you!

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen – not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The Women’s Development Worker (Gambling Harms) is dedicated to engaging and supporting women as they navigate gambling-related harms and intersecting challenges of homelessness, substance use, and mental ill health. This role facilitates the development of positive social networks and the practical skills necessary to address complexities in a trauma-informed way.

Embedded within a team of skilled practitioners, the role focuses on creating psychologically safe environments that foster connection, empowerment, and the opportunity for the women we support to influence projects through co-design.

The Women’s Development Worker (Gambling Harms) will deliver direct, person-centered, place-based, and online support to women experiencing or at risk of gambling harms. They will be responsible for delivering person-centered support, promoting a culture of leadership and supporting risk-informed decision-making. Utilising a human rights-based approach, the worker ensures that all women have their rights upheld, assisting them in overcoming systemic barriers and accessing pathways required to live a life free from harm.

This role operates in direct partnership with the Women’s Connector. You will work collaboratively to share insight, co-facilitate sessions, and provide mutual cover and continuous support to deliver a seamless national service

Job Summary

Within this exciting new role, you will support women who are at risk of, or experiencing, homelessness. Based in Scotland, you will connect with and support women across the country who are impacted by gambling harms. Your work will involve developing and hosting safe, trauma-informed spaces where individuals can access support, engage in meaningful conversations, and better understand the harms linked with gambling.

By working directly with women, you will play a key part in creating supportive environments and fostering lasting connections. Central to your approach will be the delivery of a gendered response to harm; you will have the opportunity to utilise Aila’s (aila-scotland.co.uk) specialised "by women, for women" frameworks, ensuring that your support is tailored to navigate the specific systemic barriers and experiences faced by women in this space.

The Women’s Development Worker (Gambling Harms) will deliver vital 1-2-1 and group support to women navigating gambling harms and intersecting challenges. The focus of the role will be person-centred navigation, linking with internal services, and facilitating safe, trauma-informed support spaces

Key Responsibilities

• Provide high-quality practical support, both in-person across designated locations and digitally via Google platforms, covering gambling harms and intersecting challenges like homelessness, mental health, and substance use.
• Lead the facilitation of in-person and digital support group spaces
• Offer proactive problem-solving, de-escalation, and risk-informed support for women navigating high-pressure or complex situations.
• Work alongside the Women's Connector to pick up connections made through Aila pathways, providing direct support and building ongoing relationships with women signposted to the service.
• Advocate for women’s rights, provide clear information and referrals, and support women to navigate external statutory and third-sector support pathways.
• Act as the primary bridge within Simon Community Scotland, connecting directly with internal service delivery teams to identify and support women impacted by gambling harms.
• Apply Aila's specialised framework to ensure a tailored "by women, for women" support model across all activities.
• Build honest, trusting relationships with women to promote attendance, champion diversity with dignity and respect, and amplify the voices of women with lived experience.
• Deliver all support through a trauma-informed lens, ensuring environments and interactions remain safe, empowering, and respectful.
• Assist in creating physical and digital materials to help women access clear information and support resources.
• Keep detailed, accurate records, case notes, and outcome monitoring data in a professional and timely manner.
• Work actively within a multidisciplinary team and develop connections with internal and external partners to raise awareness and share learning.
• Use training, team debriefs, and reflective practice to continuously build skills and process the emotional demands of the role.
• Maintain a proactive, self-motivated approach, with the flexibility to adapt working hours and travel across Scotland as service needs evolve.
• Carry out any other duties as directed by the Programme Lead.

Our Values

Inclusion & Participation

We include everyone in the services and resources they need, regardless of their circumstances and ensure each person's voice and influence are heard and felt in everything that we do.

Personalised & Creative

Each person we support is an individual with unique circumstances, needs and future potential which requires a uniquely tailored response.

Warmth & Regard

We see beyond a person's current or past circumstances, recognising their inherent value, worth and potential as human beings.

Partnership & Collaboration

We know we need to work positively with others to deliver a truly inclusive and personalised approach, improve our response and add value to the experience of the people we support.

Supportive & Ambitious

We encourage and support ambition, building on strengths to foster hope for the people we support as well as deliver growth and development for staff and volunteers.