About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen –not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

Working as a Service Coordinator within Simon Community Scotland’s Milestone service is a unique opportunity. You are operating at the intersection of acute clinical care, harm reduction, social prescribing and residential support.

Milestone is an intermediate care service designed for people experiencing homelessness who have complex health needs. To succeed here, your role must bridge the gap between the Safer Services (risk management and trauma-informed care) and the complex health issues (physical and psychosocial recovery). This is a great opportunity for the right person.

Service Delivery

This role will support the Service Lead at Milestone with the day-to-day delivery of the service and the development of our Safer Services Model at Milestone.

The Safer Services framework is about more than just physical safety. It focuses on psychological safety and reducing harm in a way that keeps the person at the centre.

Trauma-Informed Triage

Work with the Service Lead to ensure that Milestone operates within the Safer Services model, informing MDT decisions, creating holistic safety and wellbeing plans based on each person’s unique needs, and leading on activity coordination.

Harm Reduction Coordination

Lead on Naloxone training, overdose prevention education, and providing safety plans for people when they move on from Milestone. This includes social prescribing and community mapping.

Safe Transitions

Help remove the “cliff edge” of discharge by coordinating warm handovers between Milestone and community GP or harm reduction services, healthcare providers, and community-based services.

Coordinate SCS Pathways

Ensure the service is connected with all relevant Simon Community Scotland services, including Street Services, Housing First, VHS and Safer Communities, We See You, and StreetReads.

Job Summary

Community Mapping: “The Strengths-Based Approach”

In this role, community mapping isn’t just about making a list of nearby GPs. It’s about identifying the person’s strengths and community and healthcare options and people that offer connection without judgement.

• Community Mapping: You will support the team to sit with a person to create a literal or digital map of their “safe zones”. This includes identifying recovery cafes or services, libraries with digital hubs (like SCS’s Get Connected, Gambling Harms or Streetreads), or green spaces that support mental wellbeing.
• Service Landscapes: You will map the “warmest” routes to secondary care. For example, which pharmacies in Edinburgh are most supportive of those on Opioid Substitution Treatment (OST)?
• Which dental practices specialise in working with people with anxiety? Ensure the people we support are fully included in We See You and our Edinburgh Support Hub and Edinburgh Pathways Services.
• Safety Mapping: Under the “Safer Services” model, you will identify high-risk areas to avoid, helping the people we support plan transit routes that don’t pass through areas associated with previous trauma.
• Suitable Accommodation: Ensuring the person moves on to a suitable safe space, whatever that means to them.
• Expanding the Service Coordinator role to include community mapping, reintegration, and psychosocial activities turns the position from a clinical facilitator into a community connector for the guests at Milestone.
• In the Simon Community Scotland context, this means moving beyond just “getting healthy” to “staying healthy by belonging”.

Reintegration: The Warm Handover

Milestone is a temporary stay. Reintegration is the most important phase of the journey.

• The Transition Bridge: You will coordinate with partners like Cyrenians or The Access Place to ensure that when a person leaves, their health momentum doesn’t stop.
• Social Prescribing: Instead of just a medical prescription, you might “prescribe” a peer-support group or a volunteering opportunity. You will physically accompany a guest to their first session to lower the “barrier of the unknown”.
• Digital Inclusion: Utilising SCS’s Get Digital model, you’d ensure that people have the hardware and the data to manage their own health appointments and stay connected to their new community assets post-discharge.

Psychosocial Activities: Building Social Capital

Psychosocial support at Milestone focuses on the idea that recovery is easier when life is full of meaningful

alternatives to harmful activities.

• Therapeutic Connection to Nature & Arts: You might lead or coordinate sessions that allow for non-verbal expression of trauma, such as gardening or outdoor activities.
• Community and Support Groups: Facilitating groups that focus on the MAT Standards (Medication Assisted Treatment), helping people understand their rights and empowering them to take an active role in their clinical decisions.
• Life Skills for Independence: Practical psychosocial work like “Cooking for Health” on a budget or “Sleep Hygiene” workshops. These activities reduce the anxiety of returning to independent living. These will be co-designed and co-created in partnership with the people we support.

Admission

Health Outcome Focus: Acute medical stabilisation; BBV screening, attending appointments, transport and advocacy, holistic healthcare planning and safety plans.

Psychosocial/Mapping Focus:Creating a “Safety Map” & building trust.

Mid-Stay

Health Outcome Focus: Medication adherence; chronic condition management.

Psychosocial/Mapping Focus: Engaging in group activities; identifying community assets.

Discharge

Health Outcome Focus: GP registration; “Warm” clinical handover. Warm handovers for health and housing services.

Psychosocial/Mapping Focus: First visit to a community hub; digital health setup.

Post-Stay

Health Outcome Focus: Reduced A&E presentations.

Psychosocial/Mapping Focus: Enhanced community networks and engagement. Sustained social connection; peer support engagement.

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen – not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The Women’s Development Worker (Gambling Harms) is dedicated to engaging and supporting women as they navigate gambling-related harms and intersecting challenges of homelessness, substance use, and mental ill health. This role facilitates the development of positive social networks and the practical skills necessary to address complexities in a trauma-informed way.

Embedded within a team of skilled practitioners, the role focuses on creating psychologically safe environments that foster connection, empowerment, and the opportunity for the women we support to influence projects through co-design.

The Women’s Development Worker (Gambling Harms) will deliver direct, person-centered, place-based, and online support to women experiencing or at risk of gambling harms. They will be responsible for delivering person-centered support, promoting a culture of leadership and supporting risk-informed decision-making. Utilising a human rights-based approach, the worker ensures that all women have their rights upheld, assisting them in overcoming systemic barriers and accessing pathways required to live a life free from harm.

This role operates in direct partnership with the Women’s Connector. You will work collaboratively to share insight, co-facilitate sessions, and provide mutual cover and continuous support to deliver a seamless national service

Job Summary

Within this exciting new role, you will support women who are at risk of, or experiencing, homelessness. Based in Scotland, you will connect with and support women across the country who are impacted by gambling harms. Your work will involve developing and hosting safe, trauma-informed spaces where individuals can access support, engage in meaningful conversations, and better understand the harms linked with gambling.

By working directly with women, you will play a key part in creating supportive environments and fostering lasting connections. Central to your approach will be the delivery of a gendered response to harm; you will have the opportunity to utilise Aila’s (aila-scotland.co.uk) specialised "by women, for women" frameworks, ensuring that your support is tailored to navigate the specific systemic barriers and experiences faced by women in this space.

The Women’s Development Worker (Gambling Harms) will deliver vital 1-2-1 and group support to women navigating gambling harms and intersecting challenges. The focus of the role will be person-centred navigation, linking with internal services, and facilitating safe, trauma-informed support spaces

Key Responsibilities

• Provide high-quality practical support, both in-person across designated locations and digitally via Google platforms, covering gambling harms and intersecting challenges like homelessness, mental health, and substance use.
• Lead the facilitation of in-person and digital support group spaces
• Offer proactive problem-solving, de-escalation, and risk-informed support for women navigating high-pressure or complex situations.
• Work alongside the Women's Connector to pick up connections made through Aila pathways, providing direct support and building ongoing relationships with women signposted to the service.
• Advocate for women’s rights, provide clear information and referrals, and support women to navigate external statutory and third-sector support pathways.
• Act as the primary bridge within Simon Community Scotland, connecting directly with internal service delivery teams to identify and support women impacted by gambling harms.
• Apply Aila's specialised framework to ensure a tailored "by women, for women" support model across all activities.
• Build honest, trusting relationships with women to promote attendance, champion diversity with dignity and respect, and amplify the voices of women with lived experience.
• Deliver all support through a trauma-informed lens, ensuring environments and interactions remain safe, empowering, and respectful.
• Assist in creating physical and digital materials to help women access clear information and support resources.
• Keep detailed, accurate records, case notes, and outcome monitoring data in a professional and timely manner.
• Work actively within a multidisciplinary team and develop connections with internal and external partners to raise awareness and share learning.
• Use training, team debriefs, and reflective practice to continuously build skills and process the emotional demands of the role.
• Maintain a proactive, self-motivated approach, with the flexibility to adapt working hours and travel across Scotland as service needs evolve.
• Carry out any other duties as directed by the Programme Lead.

Our Values

Inclusion & Participation

We include everyone in the services and resources they need, regardless of their circumstances and ensure each person's voice and influence are heard and felt in everything that we do.

Personalised & Creative

Each person we support is an individual with unique circumstances, needs and future potential which requires a uniquely tailored response.

Warmth & Regard

We see beyond a person's current or past circumstances, recognising their inherent value, worth and potential as human beings.

Partnership & Collaboration

We know we need to work positively with others to deliver a truly inclusive and personalised approach, improve our response and add value to the experience of the people we support.

Supportive & Ambitious

We encourage and support ambition, building on strengths to foster hope for the people we support as well as deliver growth and development for staff and volunteers.

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen –not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing.

As a Community Connector, you will work alongside the outreach team to support people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.

The Community Connector approach focuses on a person's relationships within their local community and how they shape their life. Guided by person centred values, our North Lanarkshire Outreach Team stands alongside individuals to remove barriers, rebuild local connections, and promote positive relationships that nurture long-term well-being and independence.

We are looking for a passionate Community Connector / Support Worker dedicated to changing outcomes for people across North Lanarkshire, many of whom face significant trauma, social isolation, stigma, and systemic barriers. These challenges often isolate people from their local areas and lead to coping mechanisms that impact physical, emotional, and mental health. Despite these hurdles, the people we support show incredible resilience and possess unique strengths waiting to be reconnected with their surroundings.

Recognising that connection is the foundation of health and community stability, this role focuses on bridging the gap between individuals and their local spaces. You will act as a vital link connecting people to local courses, interest groups, classes, and community resources. Working to dismantle the barriers preventing active participation. Working as an integral member of the wider Outreach Support Team, you will link closely with local North Lanarkshire community hubs, college networks, third-sector groups, and health resources to create clear pathways into inclusive spaces.

Job Summary

You will be passionate about supporting and changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma.

As a Support Worker in homelessness services, you'll be instrumental in empowering individuals affected by homelessness, addiction, challenging mental health and trauma. You'll provide compassionate, person-centred support, guiding them towards securing safe and stable housing and developing tools to manage their challenges. Your role is vital in helping people access essential resources, build resilience, and ultimately live a life free from harm and abuse.

As part of our Team, you will be at the forefront of supporting people experiencing, or at risk of, homelessness. You will work collaboratively with partner agencies in a supportive environment. The role involves providing both practical and emotional support, helping individuals to secure accommodation, access benefits, and connect with a wide range of health, wellbeing, and advocacy services.

Our team builds strong professional relationships with local authorities, support providers, and other external partners to ensure our support is coordinated and effective. You will adopt a harm reduction approach, providing advice and become Naloxone trained as needed.

Reporting to the Outreach Service Leads and, you will blend active community connection with direct support worker duties. Alongside leading community integration initiatives, you will at times carry a caseload and step in to provide flexible, cover-based key worker support (including sickness cover) when needed ensuring consistent, relational care across the team.

Shift Pattern-Monday-Friday 9-5. There will be a requirement to work one weekend in 7 and an additional late shift midweek

We are looking for a motivated and collaborative Chair to proactively lead and support our organisation, providing strategic direction and insight to ensure we achieve our vision.

Wellbeing Scotland has been dedicated to supporting people impacted by child abuse since 1994. We support children, young people, adults and families, with an established specialism in access to records for people who experienced abuse while in care. We are a long-standing delivery partner of the Scottish Redress Support scheme.

We recently said goodbye to some long-standing Board members and are now looking for a new Chair and more trustees to bring fresh perspectives and energy. This is an opportunity to broaden our skillset and ensure the organisation is well supported for its next chapter.

The Chair’s role will be crucial throughout our next phase: providing steady leadership, supporting the Board through change, and ensuring the ongoing resilience of the organisation.

Key responsibilities of the Chair:

• Provide effective leadership and strategic direction
• Chair Board meetings and AGM
• Act as a bridge between the Board and the senior leadership team
• Ensure the charity operates in line with governing documents, charity law and best practice
• Represent Wellbeing Scotland externally with funders, partners and supporters

This is a voluntary role requiring attendance at 6 Board meetings per year plus additional support in line with the responsibilities of the role.

Who are we looking for?

Previous experience as a Chair is desirable but not essential. Most important is your commitment to our work and to using your experience to help us achieve our vision. We actively welcome expressions of interest from people of all backgrounds, professions and life experiences.