Distress Response Worker
- Full time
- £28,485
- On site: Glasgow
- Closing 31st July 2026
- Advertised from 16th July 2026
- 37.5 hours per/week: Mon to Sun 5pm – 2am. (4 days on 4 days off 9.38 hours per night). Fixed term to 31 March 2027 (may be extended dependent on funding)
- REF: DRW/OOH/FT)
Role
GAMH services support people with mental health problems to recover and lead self-determined and purposeful lives. We currently have vacancies for reliable and enthusiastic people who can commit to our core values of equality, inclusion, and recovery. GAMH is a Scottish Living Wage accredited organisation and is committed to Fair Work First principles for all employment terms and conditions. Our Learning and Development Programme guarantees that you have continuous training opportunities to ensure that you have all the skills you need for the job as well as meeting the requirements for SSSC registration.
Compassionate Distress Response Service
Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress
Response Service (CDRS) for people in distress who do not require a medical or clinical intervention. We would like to recruit for our Out of Hours Pathway for Emergency Services, First Responders, the Mental Health Assessment Units etc.
The OOHs service operates 7 days a week Monday through to Sunday 5pm -2am. The service operates from our GAMH Head Office – St Andrews by the Green, 33 Turnbull Street, Glasgow.
Key Skills:
- Good communication skills to be able to work effectively with referrers and individuals using the service.
- Compassionate listening, be able to alleviate individual’s feelings of distress.
- Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate.
- Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate.
- SVQ 3 or equivalent or willingness to work towards achieving this qualification is essential.
GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applications from all sections of the community. Accordingly, if you have any particular requirements regarding your application please contact Laura Middell, Central Resources Director, on 0141 552 5592.
This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. An offer of work with Glasgow Association for Mental Health will be subject to the outcome of this check being satisfactory.
Application notes
If you think you could contribute to our organisation, application packs are available on our website
Alternatively, you can request an application pack from: GAMH, St Andrews by the Green, 33 Turnbull Street, Glasgow G1 5PR – Tel: 0141 552 5592.
Closing date for applications: Friday 31 July 2026
Enable Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting for a full time Night Shift Coordinator (36 hours per week) to join our skilled staff team at our Esmond Street Advanced Support Service in the Yorkhill area of the city. Esmond Street is currently the only service of its kind in the city, providing a high quality 24/7 supported living service to 22 adults with learning disabilities who are older and/or have advanced needs.
We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives. Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.
You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a positive behaviour / person-centred approach.
In return you will have the reward and satisfaction of
- making a real difference to individual lives
- benefiting from the excellent terms and conditions Enable Glasgow.
- receiving regular and comprehensive training to give you the tools to do your job
- being supported by a committed management team who strive to promote and support professional development
- have access to free onsite parking
The successful candidate will play a senior and supervisory role within our night shift team at our Esmond Street Service and must have experience of support planning and review systems. Experience in a supported living setting, the ability to work on own initiative, and a positive, empowering and flexible approach to the support of people with learning disabilities are also essential. The post requires the successful candidate to be involved in the support supervision of the staff team and the coordination of duties and tasks, as well as playing a lead role in the maintenance of service standards. It is preferable to hold an appropriate qualification, or to be willing and able to achieve this within an agreed timescale. Our Night Shift Coordinators work on a shift rota basis.
ENABLE Glasgow strives to apply equal opportunities and diversities principles to all aspects of its work.
All successful candidates are required to join the PVG Scheme (or to have their membership updated).
The successful candidate will play a senior and supervisory role in the operation of our Esmond Street Service: a 22 place supported living project for older people with learning disability and/or complex needs. The successful applicant will have experience of support planning and review systems, and will be in a position to work on a shift-rota basis. She/he will have experience in a supported living setting, the ability to work on their own initiative, and have a positive, empowering and flexible approach to the support of people with learning disabilities. The post requires the successful candidate to be involved in the supervision and development of the staff team; including training, developing systems, mentoring and auditing. She/he should also possess an appropriate qualification, or be willing and able to achieve this within an agreed timescale.
Enable Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting for a 22 hour night shift support worker at our Balshagray House Service in the Broomhill area of the city. Balshagray is a supported community in the west end of Glasgow which provides 24-hour support and care to adults with learning disabilities. The project currently supports 17 people, 13 of whom live the main house, with another 4 living in more independent tenancies close by.
We provide 24-hour waking support to service users in the main house, most of whom have relatively complex support needs. The people who are supported by Balshagray have close links with the local community, and the project actively links those living at the unit with a local support network.
We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives. Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.
You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach.
In return you will have the reward and satisfaction of
- making a real difference to individual lives
- benefiting from the excellent terms and conditions Enable Glasgow offers its employees.
- receiving regular and comprehensive training to give you the tools to do your job -
- being supported by a committed management team who strive to promote and support professional development.
Your role will be to assist individuals with their health and wellbeing needs and to take an active role in maintaining the safety and security of the home environment. This will include participating in tasks that are supportive to the needs of the service and which assist service users in relation to keeping their home comfortable and running smoothly. Experience in residential support work is preferred. The successful applicant should also hold or be willing to work towards an SVQ Level 3 Qualification.
Enable Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting support workers to join our skilled staff team at our Esmond Street Advanced Support Service in the Yorkhill area of the city. Esmond Street provides a high quality 24/7 supported living service to 22 adults with learning disabilities who are older and/or have enhanced needs.
We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives.
Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.
You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach. In return you will have the reward and satisfaction of making a real difference to individual lives and will benefit from the excellent terms and conditions Enable Glasgow offers its employees. You will receive regular and comprehensive training to give you the tools to do your job and will be supported by a committed management team who strive to promote and support professional development.
Your role will be in supporting individuals with all aspects of everyday life including maintaining health and wellbeing, and assisting individuals with running and maintaining their home. Experience in residential support work is useful but not essential. The successful applicant should also be willing to work towards an SVQ Level 3 Qualification. Must be available to work on a shift rota basis.
Please note that we have various hours available (full time is 35 hours p w). We also have vacancies for dedicated night shift posts. For further information regarding available hours please email Jane Feeney, jane.feeney@enableglasgow.org.uk.
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