Phoenix Futures is looking for a dedicated individual to work within the Glasgow Residential Service who will be responsible for co-ordinating and conducting all assessments for admission into the service.
You will manage all referrals, ensuring assessments are conducted in a timely manner, and manage all admissions into the service with the Admissions Team.
As the Assessment & Referral Worker you will be the lead worker supporting individuals accessing the residential rehabilitation programme. You will manage all enquiries and referrals made to the service, undertake comprehensive needs assessments for individuals and liaise with the service managers and clinical leads to make placement decisions regarding the suitability.
You will also welcome new residents into the service and ensure all needs of their needs are met upon arrival. Be responsible for data management of referrals in service and report data in line with processes in place. Liaise with commissioners and stakeholders ensuring customer relationship management processes are in place, promoting the service
The role will also supervise volunteers in line with organisational policy to support with preparation work for individuals who have been assessed as suitable for the service.
This is a full-time role working 37.5 hours per week, Monday to Friday.
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About Us
The Phoenix Futures Group has nearly 60 years’ experience of developing and delivering pioneering substance use services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders.
If you feel you are the right person with the necessary experience and passion, please apply. For a conversation about the role please contact Stephen Kennedy (stephen.kennedy@phoenixfutures.org.uk)
For further information and to apply, please visit our website.