Are you ready for a new role?

Quarriers are an ambitious organisation and we believe that we have a role in making Scotland a better place.

North West Carers Service provides support to improve the quality of life and wellbeing of unpaid carers of all ages in the Northwest of Glasgow.

We have an exciting opportunity to recruit a Family Wellbeing Worker for one year with the possibility of extension dependent on funding.

The successful candidate will be required to:

Identify and coordinate support for unpaid carers in North West Glasgow by developing Adult Carer Support Plans that promote wellbeing and help carers balance their caring responsibilities with a life of their own.

The successful applicant will be a highly organised and self-motivated individual with the ability to plan and prioritise their own workload.

This role is an agile working role with blend of home/office/community settings dependant on service requirements.

Please note a driving licence and access to your own vehicle is essential as you will be required to travel to various locations and participate/lead on group work.

What you’ll bring

• Reliability, flexibility and a positive attitude
• Experience in Microsoft packages, Word, Excel etc. is essential
• Ability to build trusting relationships
• Empathy and excellent communication skills
• Excellent team player
• Ability to apply transferable life experience and skills to support and enable individuals.
• Knowledge of unpaid carers and relevant legislation

What you’ll get

• SVQ qualifications via our accredited centre
• Generous leave
• Training & development opportunities
• Opportunity to change lives through meaningful work
• Family-friendly policies
• Health benefits: HSF cash plans, physio & occupational health
• Free 24/7 Employee Assistance Programme
• £500 refer-a-friend bonus (T&Cs apply)
• Life Assurance & Pension
• Cycle to Work scheme
• Access to Concerts for Carers

We are thrilled to announce that Mellow Parenting is growing, and that means more families, parents and young people across Scotland will have access to our relationship-focused, trauma-informed programmes.

Post 1 — Mellow Parenting Project Worker

Robertson Trust — Nurturing Relationships Large Grant

3 days (22.5 hrs) per week

National reach: starting with Glasgow, Forth Valley, Edinburgh and Fife

Post 2 — Mellow Parenting Project Worker

Glasgow Whole Family Wellbeing Fund — Govan Demonstration of Change

3 days (22.5 hrs) per week

Govan, Glasgow

Post 3 — Mellow Parenting & Young Person’s Project Worker

Govan Demonstration of Change (2 days) + National Lottery Young Start (1 day working with young people)

3 days (22.5 hrs) per week

Govan and Forth Valley

You’ll bring…

• Experience delivering group-based work with families, parents or young people

• A relational, trauma-informed approach that puts relationships at the centre

• Drive to help families break cycles of poverty and adversity

• Confidence working independently and as part of a small, passionate team

We’re recruiting for an Outreach and Participation Officer to join our Participation, Outreach and Policy Team. Your role will involve delivering a diverse range of project work - including direct engagement with children and young people with complex additional support needs - and supporting activity to make improvements in children and young people’s lives.

In this role, you’ll be responsible for participation and engagement activity in line with our Principles and Guidelines for Meaningful Participation, while also coordinating outreach programmes and information sessions for parents, carers and professionals around additional support needs. We’re looking for someone with experience of inclusive engagement, and the ability to work collaboratively to deliver high-quality projects, training and partnerships that ensure children’s voices shape our work.

Department: Services and Influence

Location: Children in Scotland’s office is in Edinburgh and this will be your official contracted place of work. We have introduced hybrid working based on trust and flexibility. As long as business needs are met, individuals have flexibility in terms of where they work (home / office).

See detail of our salary structure here.

About Children in Scotland

Children in Scotland is a welcoming and dynamic charity that amplifies the voices, views and experiences of our members and children, families and professionals across Scotland. We achieve this through direct services, meaningful participation, policy work, inspiring communications and sector-leading events and learning opportunities.

We are a vibrant and inclusive community of dedicated individuals and organisations who use our skills and passion to bring evidence-based and fresh thinking together, with one shared aim of giving all children in Scotland an equal chance to flourish.

We are stronger together in driving lasting impact for Scotland’s children.

Diversity

Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

• Lead the active recruitment of new members with a particular focus on decision-makers and leaders.
• Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.
• Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.
• Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.
• Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.
• Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.
• Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.
• Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.
• Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement.
• Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.
• Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences.

Specific Responsibilities

• Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
• Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
• Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
• Produce regular, insightful reporting on member recruitment, retention and churn, pipeline health and activity, and performance against agreed targets.
• Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
• Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
• Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
• With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved.

Person Specification

Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas.
• Collaborative - Involving two or more parties working together.
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination.
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs.

Essential Experience:

• Sales and marketing experience with good relationship/account management experience.
• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).
• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement.
• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.
• Experience of line managing a team of staff and volunteers as well as working with external agencies.
• Comfortable working to targets and being accountable for outcomes.

Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.
• Ability to communicate professionally and effectively at all levels of an organisation.
• Motivated to continually improve on past success and to challenge the status quo.
• Excellent interpersonal skills, including the ability to engage an audience.
• Self-motivated, resilient and outward-looking
• Ability to build strong, professional relationships with contacts of the charity.
• Ability to work as a team member with colleagues and across departments.
• Good IT skills (MS Office applications as a minimum) with analytical capability.
• An ability to travel independently; both regionally and nationally as required.
• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice.
• Willingness to promote and participate in relevant training and CPD.
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check