Victim Support Scotland – Empowering People Affected by Crime
Who We Are
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim
and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free,
confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and
respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything
we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we
are an effective organisation, that makes a lasting difference. Our mission at Victim Support Scotland is to
ensure that those affected by crime receive high quality support that will help them recover from their
experiences. We aim to do this by adhering to our own organisational values: Organisational Values
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are
Ambitious
- We Persevere
Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have
improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that
makes a lasting difference to the people we support, and these values are reflected in the behaviours expected
of all staff and volunteers.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous
recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role?
This is an exciting opportunity to join our team as a Locality Manager. Working week will be between the following
days and hours:
Monday - Sunday between 8am - 8pm
Salary band: £34,974 - £46,187. Salary on appointment will normally be at the lower salary point, with progression
subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered
in exceptional circumstances subject to experience demonstrated.
Primary location: DL Building, 7 Scott Street, Motherwell, ML1 1PM. You will be expected to cover throughout
LOCALITY/OFFICES.
You will be reporting directly to a Head of Service Delivery and you will be responsible for a team of Co-ordinators
who in turn manage groups of volunteers to deliver and evaluate the support to victims and witnesses, our
service users, at local court and community-based services.
You will be responsible for ensuring, within your services, that VSS’s organisational objectives are being
implemented at a local level and have a role in business planning to ensure that all service users within your
local area are aware of, and have access to, the support they need.
Additionally you will be responsible for all aspects of people management for staff in your area, ensuring that
employees and volunteers are supported, knowledgeable and capable to deliver the support that meets service
user’s needs.
You will bring experience from a similar role and a commitment to your own professional development. As a confident
and supportive leader, you will know how to motivate others, build trust, and drive performance. You’re
comfortable working with data gathering, analysing, and presenting insights that help shape decisions. You
believe in fairness and inclusion with the confidence to challenge discrimination, bias, or stereotyping when
you see it. Alongside this, you have a solid understanding of the voluntary and charity sector, and be willing
to work flexible hours, and be prepared to travel when necessary.
If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!