Help shape the future of one of Edinburgh's most loved community hubs
The Eric Liddell Community is a thriving care charity and community hub based in the heart of Morningside. Every
year, we welcome over 80,000 visitors through our doors, provide specialist support for people living with
dementia and unpaid carers, host hundreds of community activities, and generate vital income through our café,
room hire, office rentals and community facilities.
We're looking for an experienced and proactive Interim Community Hub Operations Manager to lead the day-to-day
operation of our Community Hub while helping us prepare for the future.
This is an exciting opportunity for someone who enjoys combining operational leadership with practical
problem-solving and improvement. You'll oversee our front desk, café and caretaking teams, ensure our
building remains safe and welcoming, and help us identify new ways to maximise the impact, sustainability and
income-generating potential of our Hub.
About the role
Reporting to the CEO and working as part of the leadership team, you will:
- Lead the day-to-day operation of our busy Community Hub
- Manage front desk, café and caretaking
functions
- Oversee health & safety, facilities management and compliance
- Support room hire,
office rental and tenant relationships
- Drive operational improvements and strengthen systems and
processes
- Help identify opportunities to increase income and improve the use of our building and
spaces
- Lead and support a dedicated team of staff and volunteers
- Contribute to the future
development and sustainability of The Eric Liddell Community
This role is ideal for someone who enjoys making things happen, building strong relationships and finding practical
solutions that improve both customer experience and organisational performance.
About you
You will bring:
- Experience managing building or venue operations within a community, hospitality, charity or public-facing
environment
- Strong facilities management and health & safety knowledge
- Experience leading
and motivating teams
- Excellent organisational and problem-solving skills
- Commercial awareness
and a focus on value for money
- Experience managing multiple priorities simultaneously
- Confidence
working with a wide range of stakeholders, customers, tenants, contractors and volunteers
- A positive,
collaborative and approachable leadership style
You'll be someone who enjoys improving systems, spotting opportunities and helping people work together
effectively.
Why join us?
This is a chance to play a key role in a respected Edinburgh charity at an exciting point in its development.
You'll be joining an organisation with ambitious plans for the future, a strong reputation for care and community
impact, and a commitment to creating a place where no one feels lonely or isolated.
Benefits include:
- 30 days annual leave (inclusive of public holidays), pro-rata
- Employer matched pension contribution
- Occupational sick pay
- Death in service benefit
- Flexible working arrangements
- TOIL policy
- 40% discount in Café Connect
- Edinburgh Leisure Community Access Card