An exciting opportunity has become available to join Families Outside as our Regional Family Support Coordinator. If you are passionate about making a difference for families impacted by imprisonment and working to tackle and reduce stigma, we want to hear from you. We are looking for an enthusiastic and motivated Regional Family Support Coordinator (RFSC) to support and promote the work of Families Outside in Edinburgh & the Lothians.

Role Summary:

• Hours: 28 hours per week

• Contract: 2-year fixed term contract (renewal subject to funding)

• Starting salary: Families Outside Scale Points 29-34 and updated annually subject to appraisal and where funds allow. Starting salary £29,467 pro rata (0.8FTE)

• Probation period: A probationary period of 6 months will apply.

• Location: Based in Edinburgh, with some work in the Lothians

Staff Benefits:

• 25 flexible leave days plus 10 public holidays (pro rata)

• 4% matched contribution workplace pension scheme

• Hybrid & flexible working

• Employee Assistance Programme (Health Assured)

• Cycle to Work Scheme

• Laptop and mobile phone for all staff

The Role:

At Families Outside, we're the only national charity in Scotland working solely to support families affected by imprisonment.

Joining the East of Scotland regional team, within our national Family Support Team, the Regional Family Support Coordinator will support people living in the Edinburgh and Lothians area who have a family member in prison. They will:

• Support families at home and in their community via 1:1, family, and/or peer support

• Work closely with key professionals including prison staff and prison visitors centre staff to provide advice, information, and guidance on a range of issues

• Raise awareness with key professionals within the local community about the impact of imprisonment and our work to improve outcomes for families

• Work closely with HMP Edinburgh, contributing to meetings and events that support the rights of children and families affected by imprisonment

About You:

We are looking for an individual who is:

• Experienced in working with, and alongside families in a creative and flexible way

• Rights-focused in their work and all they do

• Trauma-informed and is willing to understand the impact of imprisonment upon families

• Skilled and knowledgeable in working with people to overcome challenges they face in their day-to-day life

• A confident and effective contributor to working in partnership with others to meet families’ needs.

If you are an experienced professional with social work, community work, family support, or other appropriate experience and are passionate about making a difference for families impacted by imprisonment, then we want to hear from you.

About Us

Families Outside is the only national charity in Scotland that works solely to support families affected by imprisonment. Imprisonment can often have a huge impact on the things that matter most to families: money and secure housing, safe and connected relationships at home and in the community, and the emotional health and wellbeing of families. Families Outside is dedicated to providing a range of practical, social, and emotional support to people with someone in prison that are relationship-based, prison-aware, and family-focused.

Help us make sure no family faces the impact of imprisonment alone.

Do you have relevant experience of working with children and young people with a disability/and or autism or relevant experience in a similar sector or work environment?

About Options Ayrshire

Our Service is a busy respite care unit for children and young people with additional support needs, including complex learning and physical disabilities. As well as providing short residential breaks the service offers outreach to families and is also involved in the managing and running of an after school club as well as a busy Easter and Summer play scheme.

Based in a quiet, residential street in Prestwick, our disability support service offers a safe, homely environment for a child to come and stay for a short break that gives their families a rest from their caring role. During that break, children enjoy a range of fun activities and experiences with our staff who specialise in taking care of children with disabilities. Our service is very much a ‘home from home’ for the children who stay with us there.

What we are looking for...

As a Young People’s Worker you will play a fundamental role in ensuring that the young people you work with have the best possible experience in working towards their objectives, in line with their care plan, supporting children to progress within their individual outcomes. Whilst not without its challenges and demands, this is a highly rewarding role, where the work we do has a demonstrable impact on each young person's progress. Using a person-centred approach, you will provide enabling support ensuring the highest level of physical, personal and emotional care. We support young people who have Epilepsy, need personal care and need gastrostomy feeding. Aberlour, in conjunction with NHS, provide all staff with training.

If you have an interest in working with young people, we would like to hear from you. We are looking for a Young People’s Worker to work Wakened Night Shifts on a part time basis (averaging 30 hours per week). These hours will be worked as part of a two week rolling rota whereby you will work three shifts one week and two shifts the following. Shifts are 11 or 12 hours each.

Ideally, candidates will have social care experience, an understanding of autism, complex needs and disability. You will hold, or be willing to work towards, a relevant professional qualification at SCQF level 7 or above (for example: SVQ 3 in Care plus an HNC) together with relevant experience of working with children or young people. You must also be able to demonstrate awareness of the key elements of working with people affected by disability as well as an understanding of, and commitment to, young people’s rights.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Aberlour’s values are critical and drive everything we do. We will be looking for someone who can demonstrate how Aberlour’s values of Respect, Innovation, Integrity and Challenge will be visible in their practice. To have a look at our values to understand more about what we are looking for from our employeesclick here.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits and our commitment to Equality and Diversityclick here.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

We also follow Data Protection Guidelines - Here is ourprivacy policy.

Please go to our websitewww.aberlour.org.uk/jobswhere you can apply online. Applications are welcome from diverse ethnic minority and cultural communities, and under-represented faith and religious groups.

If you have any queries please e-mail:jobs@aberlour.org.uk

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

• Lead the active recruitment of new members with a particular focus on decision-makers and leaders.
• Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.
• Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.
• Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.
• Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.
• Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.
• Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.
• Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.
• Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement.
• Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.
• Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences.

Specific Responsibilities

• Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
• Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
• Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
• Produce regular, insightful reporting on member recruitment, retention and churn, pipeline health and activity, and performance against agreed targets.
• Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
• Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
• Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
• With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved.

Person Specification

Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas.
• Collaborative - Involving two or more parties working together.
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination.
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs.

Essential Experience:

• Sales and marketing experience with good relationship/account management experience.
• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).
• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement.
• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.
• Experience of line managing a team of staff and volunteers as well as working with external agencies.
• Comfortable working to targets and being accountable for outcomes.

Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.
• Ability to communicate professionally and effectively at all levels of an organisation.
• Motivated to continually improve on past success and to challenge the status quo.
• Excellent interpersonal skills, including the ability to engage an audience.
• Self-motivated, resilient and outward-looking
• Ability to build strong, professional relationships with contacts of the charity.
• Ability to work as a team member with colleagues and across departments.
• Good IT skills (MS Office applications as a minimum) with analytical capability.
• An ability to travel independently; both regionally and nationally as required.
• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice.
• Willingness to promote and participate in relevant training and CPD.
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

In this role, you’ll:

• Support the development of a corporate pipeline through prospect research.
• Support the delivery of cultivation events, proposals and pitches to secure new partnerships.
• Build strong, values-led relationships with corporate partners.
• Work with colleagues across services to identify opportunities and gather impact stories.
• Contribute to partnership activity that supports income growth and engagement.

We’d love to hear from you if you have:

• Experience in income generation or working in a target-driven environment.
• Excellent written and verbal communication skills, including the ability to write concise and engaging fundraising copy and promotional materials.
• The ability to build meaningful relationships with a range of stakeholders.
• Strong organisational skills and attention to detail.
• A proactive, collaborative approach and commitment to our values.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.