Would you like to join MATRICS and be part of the team that have very recently written and published the Debt Advice handbook for Scotland?

If you understand the Scottish legal system, court procedures and debt recovery and you are a good communicator with considerable experience of delivering money advice at level 2/3 this could be the role for you.

As a Money Advice Consultant, you would be providing a second tier consultancy service to money advisers on issues covering Consumer Credit law, Sequestration and Statutory Scottish debt solutions. You would enjoy the opportunity of designing and developing – and delivering - training materials for e-learning and face to face courses providing a learning pathway through Matrics Learn to embed the Scottish National Standards for money advice and ensure the provision of high quality money advice across Scotland.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

Background Information

An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our advice service provision. Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 7 locations in the county. We currently have 25 paid staff and 14 volunteers who provide a wide range of services, across our projects.

We have been delivering a valuable, high-level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type III advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Energy, Debt and Benefits.

All bureaux are members of Citizens Advice Scotland (the Scottish Association of CABx), and as such must meet specific conditions of membership related to standards of service and other matters. Each operates as an independent charity. This bureau is a limited company as well as a registered charity, governed by a board of directors/trustees.

About the Role

We’re recruiting a Gambling Support Income Maximisation Adviser to help individuals across Clackmannanshire who are experiencing gambling‑related harm. In this role, you’ll provide tailored one‑to‑one support, whether by phone, email, or face‑to‑face, helping people improve their financial situation through budgeting, income maximisation, and practical guidance.

You’ll record and monitor client progress, develop case studies, and ensure individuals are connected with the right specialist services when additional support is needed.

Working closely with CTSI and the Gambling Support Community Connector, you’ll also play an active part in community awareness and prevention work. This includes promoting local treatment and support pathways, attending events, delivering presentations, and contributing to research that strengthens understanding of gambling behaviours and effective engagement. If you’re someone who can take a holistic approach, adapt to individual needs, and support people to regain stability and confidence, this role offers the chance to make a real impact.

Employee Benefits

We offer additional working benefits, such as annual performance related salary increases, 5% employer’s pension contribution plan, free membership of an employer health plan, free use of company e-bikes and a retail perks scheme. Holiday entitlement for full year is 39 days pro rata leave including public holidays, with the ability to buy and sell annual leave. Flexible working scheme including some flexible start and finish times.

Background Information

An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our Energy Advice service. Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 7 locations in the county. We currently have 25 paid staff and 14 volunteers who provide a wide range of services, across our projects.

We have been delivering a valuable, high-level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type III advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Energy, Debt and Benefits.

All bureaux are members of Citizens Advice Scotland (the Scottish Association of CABx), and as such must meet specific conditions of membership related to standards of service and other matters. Each operates as an independent charity. This bureau is a limited company as well as a registered charity, governed by a board of directors/trustees.

About the Role

This role of Safe & Warm Energy Adviser has been funded since 2022 and is now extended until March 31st 2028 with the possibility of a further extension and provides an excellent opportunity based at our premises in Glebe Hall, Burgh Mews, Alloa.

We are looking for a highly motivated organised person with the drive and enthusiasm to build on the Bureau’s successful track record of supporting vulnerable people facing financial hardship. The Safe & Warm Adviser will help people experiencing problems with utility services make informed decisions, control their budgets and avoid fuel poverty.

In addition, there is a requirement to provide and maintain accurate records, provide statistical data and provide reports, as required, whilst managing their own workload. An understanding of the needs of our funders and their requirements is necessary.

Applicants should ideally be a suitably experienced worker able to publicise the project and to encourage self-referrals from other agencies. There is a requirement to have a knowledge of the process of project delivery with excellent interpersonal skills as partnership working in the voluntary and statutory sectors are required.

Applicants should also demonstrate strong oral and written communication skills, enthusiasm, strong social awareness and an excellent team player, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office.

This post specifically exists to ensure the delivery of an ongoing Energy Advice Service within Clackmannanshire Citizens Advice Bureau. It will involve providing support to staff and volunteers who also deliver the service. This post supports the ongoing learning and development of a high-quality service by ensuring provision of training to staff/volunteers in conjunction with our General Services Supervisor.

Consideration maybe given to individuals who do not meet the full requirements of the post, but who could be trained in a reasonable period this will be offered at below the entry level salary initially.

Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.

This is a unique opportunity to give citizens access to free, impartial and confidential advice helping them to make informed decisions, whenever they need it and however they choose to access it.

Employee Benefits

We offer additional working benefits, such as annual performance related salary increases, 5% employer’s pension contribution plan, free membership of an employer health plan, free use of company e-bikes and a retail perks scheme. Holiday entitlement for full year is 39 days pro rata leave including public holidays, with the ability to buy and sell annual leave. Flexible working scheme including some flexible start and finish times.

About Aberlour Sycamore Children’s Houses

Aberlour Sycamore Services’ vision is to provide warm, loving homes for children where everyone learns, laughs, grows into their future and is treasured always. At any one time, the residential houses within Sycamore require additional support to help to maintain stability and balance within the teams. Sycamore services are widely recognised in Scotland for providing a range of quality therapeutic residential houses for some of the most vulnerable children and young people in the country. The Service is a national resource and as such receives referrals from throughout Scotland.

What we are looking for....

We are looking for individuals who can integrate seamlessly into our existing team, working alongside it and relief adults to support excellent service delivery. We are looking for a Residential Worker to work 18.75 hours per week to work within our home in Glenrothes. You will work as part of a residential rota including early, late, sleepovers and weekend shifts. You will have a knowledge and understanding of the importance of attachment, trauma and how this can impact on an individual’s development. At times our children express their distress through their behaviour and the role can be emotionally and physically challenging; we are therefore looking for someone who is resilient, understands that behaviour is a means of communication and is trauma responsive.

You will be skilled in building therapeutic relationships with the children, young people and young adults to enable them to feel safe, loved and cared for.

You must have the ability to quickly build your relationships with the adults within the house. The nature of the role is such that you could be working to cover a shift or longer periods as required, including days and wakened nightshifts and you may also be supporting young people to attend school or participate in other learning programmes. You must therefore be able to quickly adapt to the working environment within each house.

You will be comfortable with working within Aberlour’s culture embracing respect, integrity, innovation and the ability to challenge. Demonstration of these qualities will be particularly important in this role given that you will be dipping in and out of the different teams. You must be able to be an exceptional role model for other staff and the young person.

Undertaking the role of Residential Worker will afford you the opportunity to develop and build on a range of transferrable skills which are valued in a range of employment. You will be able to demonstrate excellent flexibility and adaptability with exceptional interpersonal skills, ability to work with different teams and different children, young people and young adults living within our Sycamore Houses.

To have a look at our values to understand more about what we are looking for from our employees click here.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Please click here to have a look at our Employee Benefits.