You will be joining us at an exciting time as we continue to grow our reach to support people who are deaf, have hearing loss or tinnitus through our RNID Near You community services. These services are delivered in accessible local community settings through a local coordinator and volunteers to offer:

• practical hearing aid support

• information on hearing loss and tinnitus

• hearing checks

You will have responsibility for the successful management and delivery of these services across your area.

You will:

• Manage your service hubs to ensure high quality, standardised delivery of RNID Near You – meeting performance and KPI targets delivery within budget with an eye to continuous improvement.

• Support your team through positive and encouraging line management to deliver RNID Near You to the highest standards.

• Work with the Community Services Development Team to record and collate KPI information ensuring that your services are delivering to target and act quickly to ensure plans are in place to remedy poor performance.

• Liaise with key partners and stakeholders to deliver mutual satisfaction of performance and ensure long term funding of our services.

Essential criteria for the post:

• You will have a strong background in service delivery to target and to a high standard.

• You will have experience of supporting staff or volunteers to deliver high quality service activity.

• You will have an eye for detail and record keeping (monitoring and evaluation).

• You will have experience of preparing and managing budgets with knowledge of routine finance and budget processes.

• You can work remotely and use technology to not be limited by geography.

• You will be deaf aware and fully committed to the RNID EDI principles in every aspect of your work.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

GDA is a multi-award-winning disabled people’s organisation (DPO) controlled by almost 6000 disabled members; the largest groundswell of disabled members in Europe. With foundations in Glasgow, GDA also supports disabled people in surrounding areas and has national reach and influence, frequently partnering with national organisations and acting as a strategic advisor to public authorities such as Glasgow City Council, Glasgow Life, NHS and Scottish Government.

We are looking for an experienced, flexible and multi skilled individual who is proactive, collaborative and has excellent communication skills to join Glasgow Disability Alliance at an exciting and dynamic time. The successful candidate, alongside an experienced Welfare Rights Manager and small Welfare Rights Team will deliver GDA’s welfare rights advice service to maximise income and improve financial security of disabled people across Greater Glasgow.

The main role of the WRO is to work alongside GDA staff to engage disabled people, and to provide independent and accessible welfare benefits information, advice and representation over the phone, online and via face-to-face appointments at the office, during home visits and through outreach in the community.

The successful candidate will be dedicated, skilled and enthusiastic, committed to equality and human rights, with experience of providing high quality welfare benefits and advice services as well an understanding of community led approaches and issues affecting disabled people.

The appointable candidate will be digitally skilled and confident with the ability to deliver online supports to disabled people as well as telephone and face to face supports.

This post is a ‘Regulated Role’ supporting protected adults and requires the post holder to be a member of the PVG Scheme.

GDA is a multi-award-winning disabled people’s organisation (DPO) controlled by almost 6000 disabled members; the largest groundswell of disabled members in Europe. With foundations in Glasgow, GDA also supports disabled people in surrounding areas and has national reach and influence, frequently partnering with national organisations and acting as a strategic advisor to public authorities such as Glasgow City Council, Glasgow Life, NHS and Scottish Government.

GDA is seeking an experienced Admin Coordinator who is confident, self-motivated, adaptive to change and multi-skilled to join our busy office and lead our small admin team. The role will work collaboratively with other GDA staff and will support the Operations Manager to ensure the smooth running of GDA’s Administration function, ensuring effectiveness and efficiency across the organisation. The successful applicant will require a strong aptitude for multi-tasking, attention to detail and thrive on being part of a dynamic and busy team.

We are looking for someone with a track record of servicing and supporting a team, excellent administration, organisational, communication and IT skills. Experience of working in a busy office environment is essential. Experience of organising events, working with disabled people and/or within the voluntary sector would be advantageous. You will contribute to developing and maintaining a culture which reflects the values of GDA and a workplace where dignity, equality, fairness and respect are evident.

Operated by ENABLE Glasgow, Fortune Works is one of Scotland’s largest social enterprises which provides meaningful opportunities for people with a learning disability within Glasgow and surrounding areas. The service combines accessible social and enterprising activities with individualised support for people to make a positive contribution to their community.

The Support Assistant duties will include supporting positive person-centred activities that focus on empowering people with a learning disability to play a worthwhile economic role as a valued member of the local community.

The successful candidate will provide a high quality of care and support for service users with a range of learning disabilities and will encourage participation in group activities to support people to gain skills and confidence. They will also play a part in the effective operation of a busy service. Most importantly they should have a positive and empowering approach to supporting people with learning disabilities.

Benefits

Employee benefits include:

• 33 days leave (including public holidays) rising to 38 days after five years’ service.
• An enhanced pension scheme.
• Free life cover.
• Free access to counselling and wellbeing services.
• Support for training and professional development.
• Consistent working pattern of Monday - Friday, 9am-4pm.

Successful Candidates will be required to join the PVG Scheme or to have their membership updated.

ENABLE Glasgow strives to apply equal opportunities and diversities principles in all aspects its work.

For more information on Fortune Works and ENABLE Glasgow, visit our website enableglasgow.org.uk

and Facebook pages, facebook.com/EnableGlasgow and

facebook.com/EnableGlasgowFortuneWorks