About SHARE Scotland

SHARE Scotland is a values-led organisation founded in 1984 by families of young people with complex disabilities. We provide high-quality, person-centred support, enabling individuals to live independently and make meaningful choices about their lives across services in Glasgow, Edinburgh and West Dunbartonshire.

The Role

We are seeking an experienced and motivated Senior Services Manager (Registered Manager) to lead our services across the West region.

This is a senior leadership role responsible for ensuring the delivery of safe, effective, and person-centred care in line with Health and Social Care Standards. You will play a key role in driving service improvement, maintaining regulatory compliance, and achieving positive outcomes for the people we support.

Key Responsibilities

• Service Leadership & Development
• Lead, develop and sustain high-quality services, including oversight of new service implementation and growth opportunities
• Quality & Performance
• Ensure services consistently meet high standards, using audits, data, and feedback to drive continuous improvement
• Regulatory Compliance
• Ensure full compliance with Care Inspectorate requirements, SSSC Codes of Practice, and Registered Manager responsibilities
• Financial Management
• Manage service budgets and ensure effective financial planning and control
• People Management
• Lead and support Service Managers, oversee recruitment and workforce development, and promote a positive learning culture
• Stakeholder Engagement
• Build strong relationships with families, professionals, and partners while representing SHARE Scotland positively
• Health & Safety and Safeguarding
• Ensure safe working environments and robust safeguarding practices
• Strategic Contribution
• Contribute to organisational strategy and continuous improvement initiatives

What We’re Looking For

Essential:

• Significant management experience within a complex care environment
• Strong leadership and team development skills
• Ability to meet Registered Manager requirements
• In-depth knowledge of social care and disability support
• Excellent communication and problem-solving skills

Desirable:

• Relevant qualification (e.g. SVQ Level 4, Social Work, Nursing)
• Management qualification
• Experience in learning disabilities services

Why Join Us?

• Generous 32 days’ annual leave, increasing incrementally after 5 years’ service to a maximum of 42 days
• 4% employer contributory pension, above the statutory minimum
• Be part of a supportive and friendly team culture
• Proud to be an Investors in People (Silver) employer
• Services regularly awarded 6-star ratings by the Care Inspectorate
• Death in Service benefit ( 4 x annual salary)
• Critical illness insurance, providing a lump sum payment upon diagnosis of specified conditions
• HSF Health Plan membership
• Perkbox membership, offering a range of retail and lifestyle discounts
• Excellent opportunities for progression, supported by our active succession planning policy

Our Values

At SHARE Scotland, we are committed to promoting dignity, respect, equality, diversity, and inclusion, ensuring everyone we support has choice and control over their lives.

GAMH services support people with mental health problems to recover and lead self-determined and purposeful lives. We currently have vacancies for reliable and enthusiastic people who can commit to our core values of equality, inclusion, and recovery. GAMH is a Scottish Living Wage accredited organisation and is committed to Fair Work First principles for all employment terms and conditions. Our Learning and Development Programme guarantees that you have continuous training opportunities to ensure that you have all the skills you need for the job as well as meeting the requirements for SSSC registration.

We are seeking Assistant Project Workers to join our Self-Directed support service located across the city. In this role, you will provide personalised support to adults experiencing or recovering from mental health challenges.

As an Assistant Project Worker, you will build supportive and trusting relationships with individuals, helping them achieve their personal goals and maintain their wellbeing. You will also demonstrate strong communication and organisational skills, ensuring that all personal planning guidelines are followed and that you work effectively alongside our key referrers and partner agencies.

While knowledge of the role and purpose of a social care worker is desirable, full induction and training will be provided. This includes training on the SSSC Codes of Practice, the National Care Standards, and how these frameworks apply to your role.

A qualification at SVQ Level 2 (or equivalent), or a willingness to work towards achieving this qualification, is essential.

As these services are registered with the Care Inspectorate, you will be required to pay an annual fee to maintain your registration.

Applicants must be able to demonstrate the values and attitude required to work with people who are living with mental health challenges and who may have complex needs. and be able to work flexibly; some early morning, evening and weekend working may be required.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applications from all sections of the community. Accordingly, if you have any particular requirements regarding your application, please contact Laura Middell, Central Resources Director, on 0141 552 5592.

These posts are regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. An offer of work with Glasgow Association for Mental Health will be subject to the outcome of this check being satisfactory.

GAMH services support people with mental health problems to recover and lead self-determined and purposeful lives. We currently have vacancies for reliable and enthusiastic people who can commit to our core values of equality, inclusion, and recovery. GAMH is a Scottish Living Wage accredited organisation and is committed to Fair Work First principles for all employment terms and conditions. Our Learning and Development Programme guarantees that you have continuous training opportunities to ensure that you have all the skills you need for the job as well as meeting the requirements for SSSC registration.

Project Workers provide first line management to Assistant Project Workers using established supervision and performance management systems.

They contribute to the personal development of self and the team of Assistant Project Workers in conjunction with the Team Coordinator/Project Leader. Project Workers implement agreed systems, procedures and practice for assessments, plans and reviews in conjunction with the Team Coordinator/Project Leader.

Knowledge of the role and purpose of a social care worker is desirable for the above posts. However full induction and training will be provided including on the SSSC Codes of Practice and the National Care Standards and how this framework applies to your role.

A qualification at SVQ 3 or equivalent, or a willingness to work towards achieving this qualification is essential due to the requirements to register with the SSSC for this post.

As these services are registered with the Care Inspectorate, you will be required to pay an annual fee to maintain your registration.

Applicants must be able to demonstrate the values and attitude required to work with people who are living with mental health challenges and who may have complex needs. and be able to work flexibly; some early morning, evening and weekend working may be required.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applications from all sections of the community. Accordingly, if you have any particular requirements regarding your application, please contact Laura Middell, Central Resources Director, on 0141 552 5592.

These posts are regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. An offer of work with Glasgow Association for Mental Health will be subject to the outcome of this check being satisfactory.

Join GCIL and Make a Difference!

At GCIL (The Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.

As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities.

Why Work With Us?

• Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
• Personal Connections: You’ll work one-to-one with people, building strong and rewarding relationships.
• Autonomy and Responsibility: Supporting people to make choices that work best for them.
• Professional Growth: We’ll support your development and give you opportunities to grow your skills and experience in a values-led environment.

About the Inclusive Living Adviser Role

We are looking for a dedicated individual to provide advice, guidance, and information to disabled people.

This service supports those in receipt of a Direct Payment (DP), Individual Living Fund (ILF), or an individual budget (IB), helping them remain in their own homes and live independently.

You will play a vital role in empowering individuals to manage their support arrangements effectively and efficiently.

Additionally, as our Inclusive Living Adviser you will:

• Provide accurate, person-centred information and practical support to people receiving Self-directed Support (SDS), helping them establish and manage their support arrangements effectively
• Deliver advice and support using a range of methods, including phone and video calls, home visits, and office-based appointments, adapting your approach to individual needs
• Work in partnership with colleagues, the Local Authority, and other organisations or professionals to coordinate support, resolve queries, and ensure consistent guidance
• Support the planning and delivery of information sessions for people and professionals, including preparation and follow-up activity
• Maintain accurate, up-to-date records using databases and digital systems, ensuring all contacts, actions, outcomes, and next steps are recorded in line with service standards
• Manage your workload and appointments effectively, prioritising tasks, meeting response times, and escalating complex issues or risks to the SDS Team Lead when required

In order to be successful in this role, you must have:

• Ability to work with a wide range of people and stakeholders, using different communication approaches
• Ability to listen, gather information, understand individual circumstances, and provide clear options or signposting in a supportive way
• Ability to share information in accessible formats, with adjustments where required
• Strong organisation skills, with the ability to manage a busy caseload, appointments, and changing priorities
• Confidence using digital systems such as databases/CRMs and Microsoft 365 tools to record work accurately
• Commitment to equality, inclusion, and independent living principles

It would be great if you had:

• Lived experience of disability
• Experience working in a Disabled People’s Organisation or a similar setting

We Actively Welcome Disabled Applicants

As a disabled people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.

We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.

If you need adjustments during the application or interview process, just let us know we're happy to support you.

We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.

Ready to Join Us?

If you're passionate about inclusion, empowerment, and social justice and ready to grow your leadership in a values-led environment we'd love to hear from you!

The posts will be primarily based in our Hamilton Office with regular travel to our Glasgow head office, and within the North and South Lanarkshire areas.