No child should face hospital alone

Are you passionate about supporting young people through life’s toughest moments?

We’re looking for a compassionate and creative Young People and family Support Officer to join our Children’s Wellbeing Service and help shape a new approach to wellbeing care in hospital.

If you thrive in emotionally complex environments, love building meaningful relationships, and want to make a real difference to children, young people and families, this could be the role for you.

Some of the things you’ll be doing:

In short, you’ll join a team of Family Support Officers and Youth workers working across the hospital, including oncology, mental health services and long term admissions, offering emotional support, practical help, and a calm, creative space for children, young people and families, bringing our mission to life and ensuring no child faces hospital alone.

More specifically, you’ll:

• Support children and young people experiencing distress and trauma, helping them feel safe, heard and empowered.
• Build strong relationships with families and hospital staff to identify those most in need of support.
• Deliver creative wellbeing activities using evidence-based approaches like the PACE model and ECHC’s bespoke Changemaker and Gamechanger programmes.
• Champion the rights of children and young people, ensuring they feel informed, included and in control throughout their hospital journey.
• Signpost and advocate connecting families with relevant services and speaking up on their behalf when needed.
• Evaluate impact gather data and feedback to help shape the future of our wellbeing services.

Let’s talk about you:

Must haves –

Proven experience supporting children, young people, and families, you're confident working directly with those who need it most.

Strong communicator with excellent listening skills.

Self-starter and team player, you can prioritise effectively, take initiative, and collaborate to meet shared goals.

Resilient and grounded, you stay calm and compassionate, even in emotionally challenging and traumatic situations.

Professional and approachable, you understand the importance of setting and maintaining healthy, respectful boundaries.

Nice to haves –

An understanding of trauma informed approaches, with a compassionate, sensitive response to children and families’ experiences.

Experienced in co-creation, you’ve designed and delivered services in genuine partnership with children, young people, and families, making sure their voices shape the support they receive.

Well connected and informed, you have knowledge of local and national services and know how to guide families toward the help they need.

Detail focused, you’re experienced in keeping accurate records, gathering data to show impact, and using it to inform and improve practice.

Why ECHC?

Working at ECHC is anything but ordinary. This isn’t just a youth work or family support role, it’s a unique opportunity to stand beside children and families during some of their toughest times, and to make a meaningful, lasting difference in their lives.

You’ll join a team of passionate, supportive colleagues who truly believe in our mission and in each other. We’ll trust you to lead with heart, think creatively, and yes, even have fun along the way.

We’ve got bold plans for the future, and we’re looking for someone just as driven and visionary to help grow our Children’s Wellbeing Services and take them to the next level.

Still reading? If you made it this far, we think there’s a strong chance you might be our kind of person. Even if you don’t tick every box, we want to encourage you to introduce yourself. Apply today.

Background

This is an exciting and challenging opportunity to work with a driven team in one of Scotland’s most well regarded and effective local active travel and bike refurbishing charities.

The Bike Station has been based in the community for over 20 years, with a credible reputation of recycling, refurbishing and reusing donated bikes and making bikes available within the community.

Our communities continue to be under increasing pressure with the cost-of-living crisis and within a climate crisis.

Enabling more people to choose cycling has multiple financial, health and social benefits and the demand for our services has grown in recent years.

We are looking for a confident and strategic Development Manager to build strong relationships and develop services that will significantly enhance their sustainable income.

This role will create and lead our long-term unrestricted income and business opportunities.

Primary Aim

Contribute to the long-term sustainability of The Bike Station by increasing unrestricted income.

Purpose of the role

• Explore and source public giving commercial opportunities in alignment with The Bike Stations strategic objectives.
• Analyse market data to support opportunities for business development with existing and potential clients and provide recommendations to success and routes to increased revenue.
• Develop and maintain strategic partnerships and relationships developing strong working relationships with key stakeholders, influencing decisions both internally & externally.
• Develop and deliver our commercial income opportunities including our skills development programme, corporate volunteering and public giving campaigns.
• Collaborate with The Bike Stations refurbishing, skills development, community, volunteering and communications teams to ensure strong customer experience .
• Lead on developing messaging, with the support from the Communications Team, to create marketing materials that facilitates expansion of The Bike Stations commercial and giving opportunities.
• Monitor performance against budget and implementing action plans to ensure achievement of budget targets.
• Line manage Volunteer Development Officer and Communications Officer to ensure programmes of activity are well resourced, ensuring high quality with a commitment to continuous improvement and return custom.
• Such other tasks as may be required which are consistent with the duties and responsibilities of the post.

Person Specification

Real experience, aptitude, values, fit with team and a passion for cycling are more important to us than formal qualifications.

That being said this post requires strong business acumen, evidence of successful income generation and a practical and effective approach.

Essential

• Confident, self-motivated and proactive with excellent communication, organisational and people skills.
• An excellent understanding of third sector and commercial business development including charitable trading, grants and contracts.
• Evidence of securing unrestricted income through commercial and public giving campaigns
• An excellent relationship builder with people and professionals from a range of backgrounds and sectors: ideally someone with gravitas and integrity.
• Ability to process complex information, analyse data and articulate it well to a range of audiences and stakeholders.
• Experience of completing financial and resource analyses of opportunities to create sustainable options and lead on creating appropriate plans. This can include options appraisals, business plans, funding assessments.
• Experience of preparing programme budgets including financial reports and cash flow forecasts.
• Ability to problem-solve and design and implement solutions.
• Ability to manage their time effectively, multitask, work on several projects simultaneously with tight timescales.
• Proficient in the use of technology and willing to learn new ways of working as needed.
• An excellent team player and willing to share skills and knowledge with co-workers with experience developing an line managing teams

FEL Scotland is looking for a Family Support Officer - Sustainable Transport.

This role will focus on supporting families and building referral pathways with schools, employability services and community partners to ensure families can access joined-up support from FEL Scotland and other organisations. Taking a family-focused approach, you will work directly with families, parents and carers to provide practical, short-term transport solutions and make individuals aware of other support available to them. Working closely with our School Active Travel Hub Officers, you will help those who want to work or undergo training but are held back by transport problems.

This role has three main aims. You will help parents get to work or training by solving transport problems; support wider child poverty reduction by improving family income and stability; and generate learning about what transport support works and how it can be embedded in future services.

We are looking for someone with strong people skills and the ability to work sensitively with families and understand the challenges they may face. Experience linked to employability, family support, transport access, schools or community hubs would be valuable, but we welcome applicants from a range of backgrounds.

You will be based mainly in schools and community settings across Clackmannanshire and Falkirk, working closely with School Active Travel Hub Officers, employability services and family support partners. You may occasionally work evenings or weekends to support families.

We offer a supportive and flexible working environment, generous annual leave, pension contribution, training opportunities and family-friendly policies.

Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

The Link Academy team works primarily with people with complex backgrounds. The experiences of these young people often result in low self-esteem and confidence, poor mental health and a pattern of destructive behaviours. Because of this, these young people find it difficult to manage key transitions such as moving into work or training, into a tenancy or leaving care. The service works hard and creatively to maintain the early engagement of participants. By offering mental health and wellbeing programmes, independent living skills and a wide range of qualifications to support their progression, we give young people the tools to better manage their own mental health. Doing so helps them break negative and destructive cycles of behaviour and thinking, with the aim of putting them on the path to having the best life possible. Staff are trained in using a trauma-informed approach to support young people to build confidence, develop resilience and realise their goals for the future.

The Job

The Pause, Think, Grow (Navigating Positive Futures) is a preventive programme which focuses on supporting young people at risk of becoming involved in the criminal justice system through the provision of one-to-one and group-based support. The Development Worker will have a background in criminal justice and will support young people facing issues including youth crime, antisocial behaviour, family breakdown and school-related difficulties, to achieve their goals and aspirations, providing them with practical tools and techniques to overcome the challenges they are facing. We welcome applications from people with lived experience and professional experience.

The Development Workers will also provide support to parents and caregivers, as well as lead a team of peer mentor volunteers (16-24) who will use their own experiences of the criminal justice system to positively influence young people supported through the programme.

About You

You are passionate about supporting young people to overcome challenges and achieve positive outcomes, particularly those involved in or affected by the criminal justice system. You will be educated to SCQF Level 7 (HNC or equivalent); however, we actively welcome applicants with relevant lived experience who may not hold formal qualifications, as training and qualifications will be supported within the role. In these cases, you must have demonstrable experience of working with this client group.

You will have a minimum of three years’ professional experience in youth work, including direct experience of working with young people in a criminal justice setting. You are skilled at developing, shaping, and delivering engaging programmes that respond to the current challenges facing young people, using a trauma-informed and relationship-based approach.

You are confident in building positive, trusting relationships with young people and have experience creating or identifying resources for one-to-one work and group delivery, including the effective use of digital tools and resources. You will also have experience of building and sustaining partnerships with a range of stakeholders.

You bring a good understanding of current Scottish policies and the social, economic, and systemic challenges affecting young people and families in Scotland. You are highly organised, with excellent planning skills, and are an effective communicator, confident in both oral presentations and written reporting. A good working knowledge of ICT is essential.

You are a collaborative team player with a flexible, can-do attitude, willing to work across different areas as required. Occasional evening or weekend work may be necessary to support specific training programmes or events, although this sits outside normal delivery hours.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service
• opportunity to buy and sell holiday
• enhanced company sick and family friendly pay
• access to paid SVQ qualifications and a wide range of learning and development opportunities
• funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• access to a Salary Exchange car leasing scheme, subject to the terms of the scheme
• life assurance scheme providing death in service benefits
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• access to purchase annual corporate clothing vouchers
• annual flu vaccination
• access to a credit union savings and borrowing scheme
• cycle to work scheme
• access to discounts on mobile airtime plans and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.