Clyde Community Hall are excited to introduce this new role to our staff complement to lead our established staff team in providing an inclusive and energetic community centre based in the heart of Ibrox - serving ours and our neighbouring communities. We're looking forward to inviting applications from experienced managers and from those ready to take the next step in their career.

The purpose of this post is to provide a central administrative and management role for a local community centre in Ibrox. This includes management of regular and shift-based staff, the maintenance and upkeep of the premises, responsibility for health and safety compliance, community relations and liaising between trustees and staff.

The post is 17.5 hours per week but should funding be available, we would look at making the post full time.

More about the role

The relationships we build with our community, our supporters and our partners are everything. They're what make the rest of our work possible.

This role is the engine room of that.

At the heart of the role is our community of supporters; making sure every one of them feels properly looked after, from the moment they fi rst hear about us, through their fundraising journey, and beyond.

That means owning the supporter journey communications and stewardship touchpoints, and being the warm, consistent voice supporters know they can come to.

The fundraising infrastructure sits with you too, setting up pages and tools like Givergy, Enthuse and JustGiving so people can support us easily.

You’ll also keep on top of our CRM so it’s accurate, in order that we can make sure we're reaching everyone we should be reaching.

Role profile

Role focus: Strengthening relationships with our supporters and community, and building the engagement infrastructure that powers everything we do

Community & supporter engagement

• Build trusting, lasting relationships with our community of supporters, partners and people affected by IBD
• Be a warm, confident voice for the Foundation on the phone, in person and in writing
• Respond empathetically to supporter concerns, questions or feedback, in line with our values
• Represent our charity at community events, health fairs and stakeholder meetings

Supporter journey & stewardship

• Own the day-to-day stewardship touchpoints that keep supporters connected and feeling valued
• Develop accessible information and materials about IBD, our services and how people can get involved
• Work with our comms agency on wider engagement communications, providing supporter insight, content and approvals
• Ensure all communications meet fundraising best practice, regulations and our charity values
• Fundraising delivery & admin support
• Set up and manage fundraising pages and tools (Givergy, Enthuse, JustGiving)
• Provide strong administrative support that gives our fundraising work a solid foundation
• Work with Electrify on the delivery of cross-channel fundraising appeals across email, direct mail, social media and paid advertising
• Test and measure new approaches so we keep improving

CRM, data & compliance

• Use our supporter database (CRM) to pull targeted lists for appeals and engagement
• Maintain accurate, confi dential records in line with GDPR and charity sector regulations
• Ensure compliance with safeguarding guidelines and data protection laws

Events

• Support our community and fundraising events, on the ground and behind the scenes
• Help create the kind of experiences our community values

Evaluation & reporting

• Track performance metrics and prepare regular reports
• Gather supporter insights to inform service development and fundraising priorities
• Support grant applications and fundraising campaigns by sharing impact stories with appropriate consent

Additional benefits

• Private medical insurance

• Death-in-service cover

• Pension (employee/employer contribution)

• Working-from-home Wi-Fi contribution (where applicable)

• Working pattern will include some evening and weekend work for events, with TOIL

We are looking for an experienced Financial Wellbeing Officer to ensure families impacted by Huntington’s Disease have support and advice to access their rights and entitlements.

Are you looking for a role in which you will help to improve the lives of families across Scotland? One that encourages you to share your expertise, build new skills and feel valued by colleagues, clients and the organisation you work for?

This is an exciting time to join Scottish Huntington’s Association as we continue to implement Standing Tall: A Strategy For Growth 2023 - 28 to transform the care and support of Huntington’s families.

It comes as the charity continues to build support for its essential work in partnership with statutory and other major funding organisations, a growing army of volunteer fundraisers, and with MPs/MSPs from across all political parties.

We are looking for someone who is enthusiastic, motivated and takes great pride in the work they do. With experience working in advice services to deliver welfare rights, money advice and future planning services to families impacted by Huntington’s Disease in Scotland. You will work with the Financial Wellbeing Service Lead in addition to our HD Specialists and Specialist Youth Advisors across Scotland.

About Scottish Huntington’s Association

People impacted by Huntington’s disease need specialist services to cope with a severe and complex disease, the impact on families and a lack of awareness amongst health and social care providers and the wider public.

Scottish Huntington’s Association is the only charity in the country exclusively dedicated to providing expert and personalised support for those impacted by Huntington’s disease.

Our personalised support reduces unnecessary hospital admissions, supports carers and other family members; lowers household poverty; and alleviates wellbeing risks to children and young people living in Huntington’s families.

We are commissioned by NHS Boards and Health and Social Care Partnerships throughout the country to share our expertise with front line staff and build support for improved services and higher standards of care for every family impacted by this devastating disease.

About Huntington’s disease

Huntington’s disease is caused by an inherited faulty gene that damages the brain over time. People with the disease can eventually lose the ability to walk, talk, eat, drink and care for themselves, requiring specialist support from those who understand the condition.

The disease is genetic, meaning it is passed down from one generation to the next. It therefore impacts entire families over generations rather than individuals alone. Anyone with a parent who has Huntington’s has a 50% risk of inheriting the condition from them.

Around 800 people in Scotland are living with the symptoms of Huntington’s disease right now. A further 3,200 are estimated to be at risk of developing Huntington’s disease as a result of inheriting the faulty gene.

What we offer

• Generous annual leave entitlement
• Increasing annual leave days to recognise long service (after 4 years)
• Contribution pension scheme
• A flexible hybrid approach to work
• Regular supervision

ABOUT US:

Duncan Place Community Hub is a social enterprise and registered charity based at 4 Duncan Place, EH6 8HW, a 3-storey listed building next to Leith Links providing:

• Community, events, and meeting space.
• Office space for local charities, social enterprises, and Community Interest Companies.
• A base for Duncan Place Community Hub’s own programme of community activity.

The hub is home to a diverse range of organisations and has a growing programme of activities and events. The organisation is managed by a dedicated team of staff and a volunteer board of trustees. The current community programme includes a wide range of activities designed to appeal to a broad variety of community members. This includes regular health & wellbeing activities, arts and music activities, children and adults Lego clubs, a community choir, a craft group, community cinema sessions and a variety of one-off workshops. We will be happy to explore ideas for new activities that meet the wishes of our community.

Activities are delivered by in-house staff and freelance facilitators, with the Community Events Coordinator leading this team and reporting to the CEO. To ensure the financial sustainability of Duncan Place is balanced with affordability for the community, activities usually have a low attendance charge. They are very occasionally free when funding allows. Our warm, inclusive atmosphere is often remarked upon and maintaining this for our community and colleagues is a key aspect of the organisation.

Universal acceptance is essential at Duncan Place Community Hub, and we welcome applications from those who represent the diverse nature of the Leith community. For clarity, please note that this role is purely for activities and events organised by the Duncan Place team. Tenants and external customers hiring rooms by the hour are wholly independent; they organise their own events. This role concentrates solely on the Duncan Place Community Events programme.

OVERVIEW OF ROLE:

We are looking for a creative, enthusiastic, and committed Community Events Coordinator to support the growing programme of activity in this exciting community owned social enterprise.

The Community Events Coordinator will lead and line manage the events staff and cooperate with other members of the team to plan, organise, market, deliver and report on a comprehensive programme of community activity that is responsive to the community’s needs, and which provides the community with opportunities for personal development, friendships, fun and active citizenship with the aim of reducing social isolation and increasing wellbeing.

You are expected to have a degree of flexibility and work with the rest of the team to ensure that all shifts are covered. Shifts are rota’d in advance and the weekly hours will include at least one evening per week, at least one weekend day per month and other weekday daytime hours. Work will be based in Duncan Place Community Hub; this is not a hybrid role.