Do you have the compassion, empathy and drive to support people facing complex health and life challenges?

THE HEALTH AGENCY is a charity based in Wester Hailes dedicated to supporting over 2,000 people in South-West Edinburgh each year to live longer, healthier, more fulfilling lives. As a community-led organisation, our services aim to tackle health inequalities and improve the health and wellbeing of people experiencing social isolation, cancer, long-term conditions, food insecurity and mental and emotional health challenges. We strive to enable local people to take action that makes a positive impact on their own and their community’s physical, mental and emotional wellbeing

WE’RE SEEKING A SUPPORT WORKER to play a vital role across our Westerhaven and Mental Wellbeing services, supporting individuals affected by cancer, long-term conditions and mental health challenges. This is a rewarding and varied role where you will provide one-to-one emotional and practical support, helping people navigate difficult circumstances, build resilience and access the support they need. Alongside direct client work, you will contribute to the smooth delivery of services through strong organisational and administrative support. Your ability to build trust, listen with empathy and respond to complex needs will make a real and lasting difference to the people we support.

DUTIES INCLUDE

• Providing compassionate, person-centred one-to-one support (telephone and in-person)
• Carrying out holistic needs assessments to understand emotional, social and practical needs
• Supporting individuals to develop coping strategies and improve wellbeing
• Providing information, advice, signposting and referrals to appropriate services
• Supporting the delivery of groups and wellbeing initiatives
• Maintaining accurate and confidential client records
• Coordinating appointments, referrals and follow-up activity
• Managing waiting lists and supporting effective access to services
• Collecting data and contributing to monitoring, evaluation and impact reporting
• Building relationships with NHS partners, community organisations and local services
• Contributing to service development and continuous improvement

ABOUT YOU

• Experience working in a community, health or third sector role
• Strong understanding of the challenges associated with mental health, long-term conditions or cancer
• Excellent communication skills, with the ability to listen, empathise and respond sensitively
• Ability to build rapport and support individuals in a person-centred way
• Confident using digital systems, including Microsoft Office and CRM databases
• Strong organisational skills, with the ability to manage a varied workload
• Ability to work both independently and as part of a team
• An understanding of the impact of poverty and inequality on health and wellbeing
• Empathetic to the aims and values of The Health Agency

WHAT WE OFFER

• £29,000 pro-rata based on 37.5 hours FTE (£23,200 pa for 30)
• 24 days annual leave plus 10 public holidays (pro rata)
• 3% employer pension contribution (NEST)
• Employee Assistance Programme
• A supportive and collaborative team environment
• A unique opportunity to make a real difference within a respected community organisation

About the Organisation

North Glasgow Community Food Initiative (NGCFI) is a community-led organisation working across North Glasgow to reduce food poverty, improve health and wellbeing, and support strong, connected communities.

Through a network of food hubs and community spaces, NGCFI delivers dignified food access, community meals, cafés, pantries, cookery classes, community fridges, growing projects, and volunteering opportunities. Our work is rooted in community development principles, placing dignity, inclusion, and local leadership at the heart of everything we do.

NGCFI is part of a wider movement for food justice and community wellbeing, working in partnership with local communities, voluntary organisations, statutory bodies, and funders to create long-term, sustainable change.

Description of Role

In this role you will provide strategic, values-driven leadership and inspiring management to the staff team across three food hub projects, motivating and supporting individuals in their work. You will provide continuity of leadership during a maternity cover period, maintaining delivery of agreed organisational priorities. You will hold organisational oversight of fundraising activity, with responsibility for meeting agreed income targets, increasing and diversifying existing and new revenue streams, specifically digital donations, corporate social responsibility and charitable trust income. Work with the income generation manager to build sustainable, reliable unrestricted income generation.

Using community development approaches you will support and maintain a clear fundraising vision and project development aimed at reducing the impacts of food poverty, improving health and wellbeing and developing community-led responses. You will take an active role in building partnerships and joint working with a range of organisations and groups to plan and deliver food-based focused work, and you will have day-to-day responsibility for the strategic leadership and development of the organisation, working closely with the Board of Directors.

You will also act as the organisation’s Safeguarding Lead.

The ALLIANCE is excited to be recruiting a new member to join our team in Glasgow within the Stronger Schools, Stronger Communities pilot project.

Based in a school in Northeast area of Glasgow, with some meetings/events carried out in the local community/across Glasgow, the Schools Community Links Practitioner will provide tailored, non‑stigmatising support and improve access to energy advice and services, including carbon monoxide (CO) awareness, priority services registration, CO alarms, advocacy, and safeguarding. By offering a safe and trusted space within the school, the project aims to reduce fuel poverty and strengthen connections to essential energy and wider support services for families.

The successful candidate must have:

• Experience at delivering advice to a wide range of people and families and be familiar with benefit entitlements/income maximisation as well as showing empathy and understanding of the issues faced by our customers.
• Knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
• Demonstrable experience and knowledge of the provision of advice to low-

income households in energy efficiency or related fields.

• Self-motivation and the ability to work with limited supervision.
• The ability to work with a wide range of people and proven experience of working with vulnerable householders, low income and/or other disadvantaged groups, including a strong understanding of the challenges faced by people living in areas of deprivation in relation to living well.
• Tact and diplomacy when liaising with a wide range of organisations.
• A solution-focused approach.
• Non-discriminatory values.
• Excellent influencing, negotiation and motivational skills to engage people and to enable them to take up a wide range of community services and activities.
• Excellent networking skills.
• Excellent record and information management skills.
• Knowledge of facilitating service improvement and appreciation of different organisational cultures and workforce development.
• Ability to work effectively as part of a team and on own initiative.
• IT skills.
• An ability and willingness to travel across Glasgow if appropriate
• Ability to develop a non-dependent and non-judgemental relationship with awareness of personal and professional boundaries, whilst being supportive and respectful of others.
• Strong understanding of the challenges faced by people living in areas of deprivation in relation to living well.

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave pro rata (equivalent of 30 days)
• 91 hours public holiday that can be taken flexibly pro rata (equivalent of 13 days)
• 24.5 hours additional leave between Christmas Eve and New Year pro rata (equivalent of 3.5 days)
• Flexible working (formal and informal)
• Contributory pension scheme 6%
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Carer Positive Employer
• Disability Confident Employer
• Up to 35 hours (pro rata) paid carers leave per annum
• Up to 35 hours (pro rata) paid special leave
• Up to 70 hours (pro rata) paid compassionate leave
• Paid day off to move house
• Employee forum
• Trade union recognition for Glasgow Links programme

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

PVG Scheme membership is required for this post.

We are happy to consider any reasonable adjustments that applicants may need during the recruitment process and you will be asked whether you require any during this process. We also offer reasonable adjustments on the job.

The ALLIANCE is committed to the principles of the Disability Confident Scheme, which includes offering an interview to a fair and proportionate number of disabled applicants who meet the minimum essential criteria for the role.

This commitment does not guarantee an interview for all disabled applicants; candidates must meet the minimum criteria of the role. The purpose of this approach is to promote positive action by encouraging disabled individuals to apply for roles and providing them with the opportunity to demonstrate their skills, talents, and potential at the interview stage.

There may be instances where it is not practical or appropriate to interview all disabled applicants who meet the minimum criteria. In such cases, we will apply the same selection process used for non-disabled applicants, shortlisting those who best meet the criteria.

Closing date for applications is 4pm on 8 May 2026.

Interviews will be held on 19 and 20 of May 2026. If you are unable to make this date, please notify us at the time of application. We may be able to accommodate another time and date within 2 days of the original date.

About the Health and Social Care Alliance Scotland

The Health and Social Care Alliance Scotland (the ALLIANCE) is an independent Scottish Charity funded by a grant from the Scottish Government. Our vision is for a Scotland where people of all ages who are disabled or living with long term conditions, and unpaid carers, have a strong voice and enjoy their right to live well, as equal and active citizens, free from discrimination, with support and services that put them at the centre.

The ALLIANCE has three core aims; we seek to:

• Ensure people are at the centre, that their voices, expertise, and rights drive policy and sit at the heart of design, delivery and improvement of support and services.
• Support transformational change, towards approaches that work with individual and community assets, helping people to stay well, supporting human rights, self-management, co-production, and independent living.
• Champion and support the third sector as a vital strategic and delivery partner and foster better cross-sector understanding and partnership.

For details on how your applications will be dealt with in line with GDPR please see our privacy notice.

Are you looking for a role in which you will help to improve the lives of families in your community and beyond? One that encourages you to share your expertise, build new skills and feel valued by colleagues, clients and the organisation you work for?

We are looking for a part-time Admin/Resource Worker to join our Lanarkshire service.

This is an exciting time to join Scottish Huntington’s Association with the launch of Standing Tall: A Strategy For Growth 2023 - 28 to transform the care and support of Huntington’s families.

It follows two years of expansion in specialist teams, increased funding, a rise in media engagement, growth in parliamentary support for our work, and the success of our ground-breaking Dance 100 events.

Providing support to the Huntington’s Disease Specialist team in our Lanarkshire Service, the part-time Admin/Resource Worker has a key role to play in the specialist team which provides care management, specialist assessment and regular emotional support to individuals, and their families, throughout Lanarkshire. The service works in partnership with, and provides training and education to, local Health and Social Care teams, professionals and voluntary agencies involved in all aspects of Huntington’s disease care.

We invite applications from candidates with administration experience and excellent communication, IT and interpersonal skills. You will be competent in using databases and spreadsheets and have working knowledge of NHS IT applications and audio typing. You will also be able to carry out basic budgetary tasks, manage the HD Specialist team’s diary and take minutes of team meetings.

We are looking for someone who is enthusiastic, motivated and takes great pride in the work they do.

About Scottish Huntington’s Association

People impacted by Huntington’s disease need specialist services to cope with a severe and complex disease, the impact on families and a lack of awareness amongst health and social care providers and the wider public.

Scottish Huntington’s Association is the only charity in the country exclusively dedicated to providing expert and personalised support for those impacted by Huntington’s disease.

Our personalised support reduces unnecessary hospital admissions, supports carers and other family members; lowers household poverty; and alleviates wellbeing risks to children and young people living in Huntington’s families.

We are commissioned by NHS Boards and Health and Social Care Partnerships throughout the country to share our expertise with front line staff and build support for improved services and higher standards of care for every family impacted by this devastating disease.

About Huntington’s disease

Huntington’s disease is caused by an inherited faulty gene that damages the brain over time. People with the disease can eventually lose the ability to walk, talk, eat, drink and care for themselves, requiring specialist support from those who understand the condition.

The disease is genetic, meaning it is passed down from one generation to the next. It therefore impacts entire families over generations rather than individuals alone. Anyone with a parent who has Huntington’s has a 50% risk of inheriting the condition from them.

Around 800 people in Scotland are living with the symptoms of Huntington’s disease right now. A further 3200 are estimated to be at risk of developing Huntington’s disease as a result of inheriting the faulty gene.

What we offer

• Generous annual leave entitlement
• Increasing annual leave days to recognise long service (after 5 years)
• Contribution pension scheme
• Regular supervision