RCGP Scotland Projects Officer
- Full time
- £31,870
- Hybrid: Edinburgh (hybrid – minimum 2 days per week in the office)
- Closing 4th May 2026
- Advertised from 22nd April 2026
- 35 hours per week. Fixed Term Contract – until 31 March 2027.
Role
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medical profession. It provides some 1 million consultations for patients in the UK every working day and deals with 86% of the health problems experienced by the UK population.
We are looking for a Projects Officer to develop and support two externally funded programmes within the Projects and Initiatives Team. The postholder will support the development and implementation of a newly funded programme to increase awareness and knowledge around gambling harms and will support the delivery of an existing programme aimed at supporting new (First5) GPs.
We are looking for someone with proven project administration experience, with the ability to deliver multiple projects or services to set timelines and budget. The successful postholder will also have experience in planning events and organising and servicing meetings.
The Projects Officer will be responsible for:
- Ensuring that project outcomes are achieved to a high standard and milestones are met within budget by using relevant project documentation and processes.
- Using a variety of marketing methods to effectively promote the projects and responding to all enquiries professionally and in a timely manner.
- Organising and supporting a number of in-person and online events and servicing relevant project meetings.
- Designing and implementing effective evaluations for each programme and presenting the findings in a clear and professional manner.
- Manage the project budgets, including the processing and recording of invoices, tracking expenditure against budgets.
- Providing professional and timely project progress reports to the project funders, demonstrating activity and impact at each stage.
The successful candidate will have a HND or equivalent qualification/work experience.
They will have proven project administration experience and the ability to manage competing demands to ensure deliverables are achieved within set timelines and budget. The successful applicant should be able to work autonomously and have excellent planning and organisation skills to deliver events of varying sizes successfully. The post requires someone who has experience in organising and servicing meetings as well as a comprehensive understanding of marketing and communication principles. The successful candidate will have excellent written and verbal communication skills with demonstrable experience in writing clear and professional reports. They will have a good knowledge of budget management and experience in undertaking evaluations and presenting findings in an accurate and impactful way.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and a great working environment.
Application notes
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RCGP Scotland Governance Officer
- Part time
- £36,798 pro-rata
- Hybrid: Edinburgh (minimum two days per week in the office)
- Closing 10th May 2026
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medical profession. It provides some 1 million consultations for patients in the UK every working day and deals with 86% of the health problems experienced by the UK population.
As the Governance Officer, you will manage the governance function of RCGP Scotland, providing high quality support, ensuring that the relevant committees and groups operate efficiently and effectively, following all governance procedures.
To be successful in this role you will have exceptional organisational skills, attention to detail and a can-do attitude. You will have previous experience of providing full administrative and governance support to committees. A confident and effective communicator, you will have demonstrable experience in drafting and presenting written material, communicating effectively to ensure committee members are kept informed.
This role will involve hybrid working with a minimum of two working days in the Edinburgh office in the city centre. We offer flexible working hours Monday to Friday.
If you’re enthusiastic, driven, and want a role where you can really make a difference to the organisation and your own career, we want to hear from you.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.
Chair of the RCGP Scottish Patient Forum
- Management Board
- Unpaid
- Remote: Online (with optional representation at events across Scotland)
- Closing 18th May 2026
The Royal College of General Practitioners (Scotland) is seeking an enthusiastic and committed individual to take on the role of Chair of the Scottish Patient Forum.
This is an exciting opportunity to lead an established online advisory group made up of patient members from across Scotland. The Forum ensures that lived experience and the patient voice continue to inform RCGP Scotland’s work, policy development and strategic direction.
What You’ll Do
- Lead and facilitate three online Patient Forum meetings per year.
- Represent the forum at:
- RCGP Scottish Council meetings (three online meetings and one hybrid meeting per year)
- The College’s UK-wide Patient and Carers Participation Group (PCPG) meetings each year (four online meetings per year)
- Work with the RCGP Scotland team to guide agenda setting and Forum priorities.
- Contribute to RCGP policy work, consultation responses, and communications including press and social media where appropriate.
- Represent patient perspectives at relevant internal and external groups, workshops and events when required.
What We’re Looking For
We welcome applications from individuals who:
- Understand or are interested in current health and social care issues in Scotland and have an awareness of key current matters relating to general practice.
- Have an interest in the work and aims of RCGP Scotland.
- Ideally bring experience in chairing meetings, excellent communication skills, and a commitment to contributing positively to the Forum’s work.
Why Apply?
This role offers the chance to champion the patient voice nationally, influence key policy and strategic decisions in general practice, build valuable leadership skills within a respected organisation, and make a meaningful contribution to improving primary care across Scotland.
RCGP Scotland
The Royal College of General Practitioners Scotland (RCGP Scotland) is the professional membership organisation for general practitioners in Scotland. We represent approximately 5,000 members in Scotland and our purpose is to encourage, foster and maintain the highest possible standards in general medical practice.
Top job! Director of Operations & Membership
- Full time
- £78,433
- Hybrid: Glasgow
- Closing 27th April 2026
The Scottish Federation of Housing Associations (SFHA) is seeking an experienced and values driven senior leader to join our Executive Team as Director of Operations & Membership.
In this pivotal role, you will lead the organisational functions that power SFHA’s success including governance, finance, people and culture, membership services, corporate services, risk and digital compliance. You will ensure our operations are efficient, our services deliver exceptional value, and our members experience a modern, professional and supportive federation.
You will lead governance, organisational compliance and the delivery of high quality Board and Committee support while overseeing financial planning, reporting and resource management to ensure long term sustainability. You will drive a positive and inclusive people culture by leading HR, workforce development and organisational wellbeing, and strengthen the membership offer by ensuring services reflect sector needs and deliver clear value. In addition, you will improve systems, processes and data use to enhance operational performance and the member experience, while providing visible leadership across the organisation and deputising for the Chief Executive when required.
You will be a senior leader with experience across operations, corporate services, membership or organisational management, skilled in leading multidisciplinary teams and shaping a positive culture. Confident working with Boards and senior stakeholders, you will be an effective communicator with a strong track record of improving systems, services and organisational performance, and you will be motivated by purpose, collaboration and delivering meaningful impact.
At SFHA, we believe in collaboration, integrity and the collective strength of our members. We are looking for someone who shares these values — someone who leads with respect, empowers people, champions inclusion, and is committed to building an organisation that supports the people who provide safe, warm and affordable homes across Scotland. If you’re inspired by purpose and driven to make a difference, we would be delighted to hear from you.
This is an exciting time to join Blackwood Housing Association as we create new team leader roles to deliver on our ambitious strategic direction, focused on delivering even better outcomes for our tenants and communities across Scotland. We’re looking for Team Leaders who are energised by change and motivated by purpose - leaders who want to help shape the future of customer services.
You’ll play a key role in leading teams through transformation, embedding new ways of working, and translating our strategic ambitions into real, day‑to‑day improvements for the people we serve. With opportunities to influence service development, support staff to thrive, and contribute to an organisation that is evolving and growing, this is a chance to build a leadership career that genuinely makes a difference.
Key Responsibilities
• Lead, motivate, and support a team delivering front-line customer service
• Supervise day-to-day operations, ensuring KPIs and service standards are consistently met
• Oversee incoming and outgoing communications including calls, emails, and case management
• Handle Stage 1 complaints and support investigations into more complex cases
• Build strong working relationships with internal teams and external partners
• Act as a first point of contact across a wide range of housing services, including repairs, rent, allocations, and general enquiries
• Deliver training, coaching, and one-to-one performance reviews for team members
• Contribute to continuous improvement of customer service processes and procedures
• Support organisational initiatives and policy development
What We’re Looking For
• Proven experience in a customer service leadership or supervisory role
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a busy environment
• Experience handling complaints and resolving customer issues effectively
• A proactive approach to problem-solving and service improvement
• Passion for delivering excellent customer experiences
Why Join Us?
At Blackwood, we are committed to making a difference in people’s lives. You’ll be part of a supportive organisation that values innovation, collaboration, and continuous improvement.
We offer:
• Competitive salary
• Opportunities for professional development
• A supportive and inclusive working environment
• The chance to make a real impact in the community
Our employee benefits
• Access to Health and Wellbeing resources such as, 24 hour GP service, physiotherapy, 24/7 Employee Assistance Program and in-house Mental Health First Aiders
• Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
• Discounts at major online and High Street retailers
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