Are you passionate about supporting people to turn their ideas into impactful, sustainable enterprises? Do you thrive on building relationships and helping others overcome challenges? If so, we’d love to hear from you.

Firstport is Scotland’s agency for start-up social entrepreneurs. We are looking for a Relationship Manager to help strengthen our regional presence and ensure individuals and communities can access high‑quality, people-centred support to explore, test and grow social enterprise ideas. This role is central to how Firstport shows up across the East of Scotland, from Dundee to the Borders. You will spend time meeting people in their own communities, representing Firstport, building trusted relationships, and ensuring our programmes remain visible, accessible and responsive to local needs.

About you

We’re looking for someone with excellent communication skills, particularly in face‑to‑face and community‑based settings. You will be confident engaging with and supporting people from diverse backgrounds, with a strong understanding of the issues affecting communities across the East of Scotland.

The ideal candidate will combine strong relationship‑building skills with sound judgement and effective decision‑making. Experience of assessing funding applications or similar processes is highly desirable, alongside a genuine passion for social enterprise and making a real difference at a grassroots level.

The Finance & Administration Manager will lead the charity’s finance and business support functions, ensuring robust financial management and smooth-running operations. They will take responsibility for oversight, compliance, and reporting, while delegating day-to-day processing and administrative tasks to the Finance & Admin Assistant.

This role is designed with flexibility in mind and can be offered on a part-time basis.

The Finance & Admin Manager will play a key part in supporting the Chief Executive, Board of Trustees, and wider staff team to deliver the Big Hearts’ mission: changing lives through football.

Location

We operate a hybrid model of working with at least one full day per week in the Big Hearts office.

Our office is located in the Wheatfield Stand, Tynecastle Park, Edinburgh, EH11 2NL

Responsibilities

The main duties of the role include:

• Finance leadership
• Business support & admin
• Line management

Person specification

Essential skills & expertise required for this role include:

• Proven experience of financial management in a charity, not-for-profit, or SME environment
• Experience of preparing management accounts, budgets, and financial reports
• Ability to lead and oversee administration and business support functions
• Understanding of data protection, IT systems, and charity compliance

Important info

This role is subject to PVG scheme disclosure, which will be paid by Big Hearts

Two satisfactory references will be requested upon any offer of employment

Equality & diversity statement

Big Hearts is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, marriage and civil partnership, pregnancy and maternity, sexual orientation, race and religion or belief.

About Dollar Community Development Trust:

The Trust was formed in 2017 and is a volunteer-led charity aimed at making Dollar a better place, to live, work, study and visit. The Board of Trustees is supported by staff and a team of volunteers to deliver a broad range of activities to support the community within Dollar. At the core of the Trust is the Hive community centre which hosts many of the businesses, clubs and societies that provide services and events to support achieving the Trust’s ambitions. In addition, the Trust leads a number of activities as part of its Sustainable, Destination and Caring, Connected projects.

Job purpose

Reporting to the DCDT Chair, the Community Centre Support Officer will support delivery of the Trust’s ambitions, with specific emphasis on community-centric activities focused around the Hive and ensuring an effective online presence.

Main duties

• Act as the “face of the Trust” in the Hive facility
• Greeting existing and potential Hive users/customers
• Providing information on Trust activities, including events, Friends scheme, membership and volunteering opportunities
• Forwarding contact information to relevant Trustees/Trust volunteers/staff as required
• Provide Trust awareness and health & safety briefing to new Hive users
• Develop and ensure maintenance of the Trust’s social media presence, to include Facebook and website, as well as other social media platforms that are employed
• In a consultation with the Board, further develop the portfolio of Community-centric activities in the light of progress and expansion
• Highlight Hive use development opportunities
• Communicate development opportunities to Board
• Monitor the info@dollarcdt.com email and Trust telephone during working hours and ensure follow up with relevant Trustees or other parties as appropriate
• Maintain the Hive booking and occupation schedule on SharePoint, ensuring accuracy and visibility to all relevant stakeholders
• To include information to support billing and emergency contact
• Maintain usage statistics to support Hive Trust’s business operation
• Provide support to Hive operations
• Support monthly status report/meeting with the team responsible for management of the Hive, providing the Board with an overview of key matters relating to the operation of the Hive
• Open the Hive facility Monday to Friday and maintain a schedule of users/Trustees to lock the facility after use
• Carry out a daily inspection of the Hive facility, maintain a log of any security, maintenance and health and safety-related issues
• Monitor facility supplies and report potential shortages to ensure continuity of supply
• Report any safety-related issues immediately
• Manage the Trust’s post, logging incoming mail and ensuring that it is forwarded to the relevant addressee
• Additional tasks may be required and will be discussed with the DCDT Chair/ Board prior to implementation

Other points to note

• The role will be based in the Hive community centre, Park Place, Dollar
• Appropriate IT equipment will be provided
• Appropriate training will be provided where required
• The nature of the role means that remote working is only possible in exceptional circumstances and with prior permission from the Board and/or the leader of the Hive management team

About the person:

The candidate will be able to demonstrate the following skills, attributes and competencies

• Creative, enthusiastic self-starter able to work with a high degree of independence
• Ability to communicate effectively with a broad cross section of people and organisations
• Proven organisational skills
• Pro-active and methodical, able to demonstrate an understanding of the importance of operating in accordance with relevant process and regulations
• Confident social media and IT user, willing to learn new skills in line with online presence development