In this role, you’ll:

• Support colleagues across Children First to use our systems confidently and effectively, helping them record their work clearly and accurately.
• Provide first line support for system queries, troubleshooting issues and working with our IT and system partners to resolve them.
• Maintain and improve guidance, templates and support materials, ensuring they are clear, accessible and up to date.
• Contribute to testing, implementation and continuous improvement of systems, including Microsoft Dynamics 365 and Microsoft 365 tools.
• Use insights from user feedback and data quality checks to help improve how our systems support practice, reporting and learning.

We’d love to hear from you if you have:

• Experience in a systems support, ICT support or application support role.
• Confidence supporting colleagues with varying levels of digital confidence, using clear and patient communication.
• Experience of working with business systems such as case management, CRM or HR systems, ideally including Microsoft Dynamics 365.
• Strong organisational skills and attention to detail.
• An understanding of data quality, information governance and the importance of accurate recording.
• A proactive, collaborative approach and commitment to our values.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

This is an exciting opportunity within Barnardo's for a Family Support Recovery Worker. This post is funded by Renfrewshire Health and Social Care Partnership (HSCP) in partnership with Barnardo's Threads Service.

The post will be based within CIRCLE (Continuing in Recovery Changes Lives Entirely) – an exciting new Service in Renfrewshire which has been set up to enhance recovery opportunities for individuals affected by alcohol/drugs and/or mental health.

The post holder shall be expected to work collaboratively and holistically with families to develop and nurture strengths both in a group work and a one-to-one setting. Experience of supporting Children, Young People and Families, and of relationship-based practice to work alongside those affected by multiple adversities is essential.

The successful candidate will be required to work with a high degree of flexibility to meet the needs of the service and as such the post holder may be required to work evenings and weekends.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Working in partnership with Renfrewshire Council Gap Homes Renfrewshire is recruiting a project worker 3 . GAP Homes will provide a coordinated and intensive package of support for identified young people transitioning from local authority or kinship care to supported independent living . The successful candidate will be required to oversee the day-to-day service delivery of Gap Homes and work with the wider multi agency Team Around the Child partnership approach with colleagues in Social Work, Health & Education ,therefore, is required to demonstrate a level of experience across the following areas.

• Working alongside young people to coordinate and deliver outcome focused support tailored to individual needs
• Delivering a variety of trauma informed and evidenced based interventions in partnership with statutory and third sector colleagues to promote children and young people's well-being
• Lead on Risk assessment and complex case management
• Providing detailed assessments and representation within multiagency meetings.
• Developing and delivering evidence informed practice.
• To coordinate the deployment of the PW2 / PW1 , As & When workers, volunteers associated with the project.
• To work alongside young people and adopt a community capacity building approach to enable young people to become independent in the future
• Supervisory experience of staff or volunteers and As & When staff.
• Commitment and experience of application of the principles of the The Promise.

The successful applicant should be motivated, driven and can work on their own initiative and in addition as part of a wider multidisciplinary team. Experience of supporting young people during key life transitions underpinned by relationship-based practice to work alongside young people affected by multiple adversities is essential.

As is a degree level qualification and or a minimum of SVQ level 4 Health and Social care or equivalent for SSSC registration. The successful candidate will be required to be registered with SSSC within a 3-month period. Working with a high degree of flexibility to meet the needs of the service and as such the post holder will be expected to work 5 days over a 7-day period including evening & weekends. For an informal discussion regarding the post please contact Lindsay Hodgkinson on 0141 884 669 or email Lindsay.hidgkinson@barnardos.org.uk

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Join us to provide early help and personalised support to families living in Perth and Kinross.

About Aberlour’s Family Advice and Community Connection Service

We provide early support and tailored advice to families who may feel they have become stuck or who need information, guidance, signposting, or referrals to other services. This specific post will have a main focus on supporting ethnic minority families with no recourse to public funds, who are facing additional barriers to accessing support.

All families with children under the age of 18 living in Perth and Kinross can contact us directly to access our service. We work alongside families from diverse nationalities and ethnic backgrounds to offer personalised, culturally responsive support on family matters when they need it most, in locations that suit them, while recognising and addressing the specific challenges faced by those with restricted access to public funds.

As part of this team, you will provide a vital, accessible service and lifeline for these families, advocating for their rights and helping them navigate complex systems to access appropriate support.

What we are looking for....

We are looking for an experienced, adaptable individual who can bring fresh, innovative and flexible approaches to family support. Working 37.5 hours per week, applicants must be flexible in order to deliver support at times that meet the families and communities needs, which may include out of hours (early mornings, evenings and weekends).

You will work alongside statutory and other agencies to achieve positive outcomes for children, young people, and their families.

You are someone who will have strong communication, teamwork, planning and decision making skills, along with a compassionate nature to understand the necessity of best practice and thrive on helping children and families overcome the challenges presented by everyday modern life.

At Aberlour, we want to make sure every child, young person and family has the support and opportunity they need to thrive and reach their potential. If you share the same vision, we want you to join our team. To have a look at our values to understand more about what we are looking for from our employees click here.

What we are offering

This is an exciting role within our Family Advice and Community Connection service, which makes a difference to the lives of children and families in Perth and Kinross.

Aberlour is Scotland’s leading children’s charity and has been recognised as a Top 100 best places to work winner by the Sunday Times.

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits and our commitment to Equality and Diversity

We also follow Data Protection Guidelines - Here is our privacy policy.