Community Volunteers Enabling You (COVEY) has been a lifeline for children, young people, and families across
Lanarkshire since 1992. We provide 1-1 and group-based befriending, entoring, and family support services
tailored to those who need it most. Our mission is to help children, young people and families become more
resilient, safe, and better equipped to reach their full potential.
This role will play a central part in delivering high-quality volunteer engagement across COVEY. You will support the
recruitment, onboarding, training and ongoing experience of volunteer befrienders, mentors and parent/carer
volunteers, helping to build a confident, motivated and well-supported volunteer community.
Working closely with the Volunteer Engagement Manager, you will ensure volunteers receive excellent communication,
meaningful recognition and a positive journey throughout their time with COVEY. You’ll also help maintain
accurate volunteer data, support the development of training and engagement activities, and contribute to the
smooth running of our volunteer systems and processes
What we’re looking for
• Experience supporting volunteer recruitment, onboarding or engagement, ideally within mentoring, befriending,
family support or similar services.
• Strong relationship-building skills, with the ability to create warm, positive and professional connections.
• Confident communication skills, including delivering presentations or training to groups.
• Experience organising events, celebrations or engagement activities.
• Ability to maintain accurate records and use digital systems confidently (experience with CRM systems such as
Salesforce is an advantage).
• Strong organisational skills, with the ability to manage competing priorities and maintain attention to
detail.
• Understanding of safeguarding, confidentiality and GDPR in relation to volunteer work.
• A proactive, people-centred approach and a genuine commitment to supporting volunteers to thrive.
What We Offer
We offer a rewarding and fulfilling role with the opportunity to develop your skills and career in an enriching
environment. Our benefits package includes:
• 6% employer pension contribution
• 22 days A/L (rising to up to 27 days) and 10 public holidays.
• One special leave day to celebrate your birthday
• Flexible working
• HSF Health plan (including dental, optical, physio claim back, personal accidentcoverage, GP, mental health
counselling, legal support, and discounts for gym, cinema, and shopping)
• Quarterly staff wellbeing activities
• Access to ScotWest Credit Union (loans, mortgages, and savings accounts)
• Access to learning and development opportunities