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Supporter Care Administrator

  • Full time or Part time
  • £21,000 – £23,000
  • Hybrid: Edinburgh
  • Closing 22nd April 2026


  • Advertised from 8th April 2026
  • 35 hours per week (part-time applicants will be considered. Fixed Term 2 years

Role

Purpose of the Role

The purpose of this role is to assist, direct and steward supporters. The Supporter Care Administrator is commonly the first point of contact for supporter enquiries and therefore play a significant role in understanding supporter behaviours, needs and trends. This role supports the fundraising team to ensure that procedures are followed in line with best practise guidelines, ensuring that supporters receive the best stewardship and donations are processed and thanked in a genuine and appropriate way.

Application notes

Further information on the role can be found in the attached recruitment pack. If you are interested in applying for this position, please send your CV and Covering Letter to recruitment@edch.org.uk by Wednesday 22nd April at midday. Interviews are likely to take place the week commencing Monday 27th April.

We regret that due to the high volume of applications we are unable to acknowledge every application. Please bear in mind that if you are selected for an interview, we will contact you within 2 weeks from the closing date.


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